(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Provide sufficient details in helpdesk request
De-escalate a customer concern
Moved a long, messy email chain into a quick huddle to resolve
Receive a positive shout-out in a client email
Implement a coaching behavior my manager was looking for
Ask the team chat if a system is down or if something is broken
Pet walked in your video (or someone else's)
Validate CD fees match the Quote fees
Type a polite response while your internal monologue is screaming
Use the proper ticket status all day
Took a ticket that everyone else avoided because it was "complicated."
Answer a question in the team chat before a manager
Provide peer support (OOO Queue)
A completed COA (detailed, detailed, detailed)
Start talking while on mute (or caught someone else)
Clear all overdue tickets by the end of the day
Share a best practice with a teammate
Finish a cup of caffeine and immediately wondering if it’s too soon for another one
Successfully got a response from a client who hadn't replied
Have so many browser tabs open that I can no longer see the icons
Wrote a ticket update so thorough that no one had questions
Clear overdue tickets, if not - asked for help
Submit my timecard for the week
Collaborate with a different department to help project
