(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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A completed COA (detailed, detailed, detailed)
Clear overdue tickets, if not - asked for help
Start talking while on mute (or caught someone else)
Submit my timecard for the week
Pet walked in your video (or someone else's)
Type a polite response while your internal monologue is screaming
Collaborate with a different department to help project
Clear all overdue tickets by the end of the day
Share a best practice with a teammate
Wrote a ticket update so thorough that no one had questions
Successfully got a response from a client who hadn't replied
Have so many browser tabs open that I can no longer see the icons
Answer a question in the team chat before a manager
Provide peer support (OOO Queue)
Use the proper ticket status all day
Validate CD fees match the Quote fees
Finish a cup of caffeine and immediately wondering if it’s too soon for another one
Receive a positive shout-out in a client email
Moved a long, messy email chain into a quick huddle to resolve
Implement a coaching behavior my manager was looking for
Took a ticket that everyone else avoided because it was "complicated."
Provide sufficient details in helpdesk request
Ask the team chat if a system is down or if something is broken
