(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Received a compliment from a member
Requested a Training/Job shadow in Genesys
Signed up for OT on the sign up form
Less than 7 Minutes 30 Second Handle time for 1 day
Completed 1 Career Progression Course
Send a Ripple to a team member
Accepted a Saturday trade request
100% on all QA Evaluations
Signed up for a volunteer event
Greater than 95% adherence for one day
Went to/Returned from Breaks/Lunch on time all day
Used less than 45 Seconds ACW on 10 calls
Contribute to the Ideas and Feedback tracker
Took 10 calls without putting them on hold
Full pay period with no punch change requests
Sent a Ripple to someone in another department
Took 6 calls during one high-tide period
Sent a positive message to the team when call volume was high
Earned a voucher (30 or 60 Minutes)
Completed scheduled BVS time for the month
Called the On Point Queue
Less than 1 Minute 30 Second Average ACW for 1 day
