(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Less than 7 Minutes 30 Second Handle time for 1 day
Used less than 45 Seconds ACW on 10 calls
Completed scheduled BVS time for the month
Completed 1 Career Progression Course
Signed up for a volunteer event
100% on all QA Evaluations
Submit a time-off request
Greater than 95% adherence for one day
Contribute to the Ideas and Feedback tracker
Sent a Ripple to someone in another department
Called the On Point Queue
Less than 1 Minute 30 Second Average ACW for 1 day
Requested a Training/Job shadow in Genesys
Signed up for OT on the sign up form
Full pay period with no punch change requests
Received a Ripple recognition
Received a compliment from a member
Send a Ripple to a team member
Sent a positive message to the team when call volume was high
Took 6 calls during one high-tide period
Took 10 calls without putting them on hold
Went to/Returned from Breaks/Lunch on time all day