This bingo card has a free space and 24 words: Submit a time-off request, Called the On Point Queue, Used less than 45 Seconds ACW on 10 calls, Went to/Returned from Breaks/Lunch on time all day, Took 10 calls without putting them on hold, Requested a Training/Job shadow in Genesys, Signed up for OT on the sign up form, Accepted a Saturday trade request, Earned a voucher (30 or 60 Minutes), Less than 7 Minutes 30 Second Handle time for 1 day, Sent a positive message to the team when call volume was high, Received a Ripple recognition, Completed scheduled BVS time for the month, Signed up for a volunteer event, Took 6 calls during one high-tide period, Greater than 95% adherence for one day, Sent a Ripple to someone in another department, Received a compliment from a member, Full pay period with no punch change requests, Completed 1 Career Progression Course, 100% on all QA Evaluations, Less than 1 Minute 30 Second Average ACW for 1 day, Contribute to the Ideas and Feedback tracker and Send a Ripple to a team member.
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