(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Helped a colleague 15 times.
Response time less than 30 mins for 30 tickets.
Only 5 Recalled tickets for the month.
Zero SLA Breaches for 10 days.
Received 12 customer thank you.s.
Closed 80 tickets this month.
Closed 25 tickets.
Closed 20 tickets in less than 24 hours.
Closed 20 Voice tickets.
Automated a Repetitive Task
No ticket without an update in 24 hours.
< 5% reopened tickets.
Updated All Tickets Before End of Day for 25 days.
Completed 15 Cutovers
FCR for 20 tickets.
90% Happiness rating for 30 tickets.
95% SLA compliance for for 18 tickets.
Resolved 18 tickets in less than two days.
Helped prevent 10 tickets.
Closed 15 P1 tickets in less than 30 mins.
Kept SLA for 30 tickets
Fixed a recurring issue.
First response time less than 30 mins for 50 tickets.
