(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Helped prevent 10 tickets.
Closed 15 P1 tickets in less than 30 mins.
< 5% reopened tickets.
Kept SLA for 30 tickets
Closed 80 tickets this month.
Resolved 18 tickets in less than two days.
Fixed a recurring issue.
Automated a Repetitive Task
Completed 15 Cutovers
Response time less than 30 mins for 30 tickets.
Received 12 customer thank you.s.
No ticket without an update in 24 hours.
95% SLA compliance for for 18 tickets.
First response time less than 30 mins for 50 tickets.
Only 5 Recalled tickets for the month.
FCR for 20 tickets.
90% Happiness rating for 30 tickets.
Closed 20 tickets in less than 24 hours.
Closed 25 tickets.
Helped a colleague 15 times.
Updated All Tickets Before End of Day for 25 days.
