receivedanincident/COpower/wateroutagerelated callPatientcalling withan urgentmatterCloggedtoiletcalltenantlockedoutprescriptionrefill callEmpathizedinterpretercallcreateda WTcaller statedthat theyhave leftmore than 1mssgtook aconsultreceived abillingquestionafter hrscallerrequested tobetransferredto the officeparked amessagetodispatchCaller statedthat herheater is notworkingdeadair callercomplimentedagentcallerrefused toleavemessageaskedthe sup aquestioniratecallerreferredcaller tooffice hrsCallerrequestedoffice hrsrecordingcallerasked tospeak to asupreceivedanincident/COpower/wateroutagerelated callPatientcalling withan urgentmatterCloggedtoiletcalltenantlockedoutprescriptionrefill callEmpathizedinterpretercallcreateda WTcaller statedthat theyhave leftmore than 1mssgtook aconsultreceived abillingquestionafter hrscallerrequested tobetransferredto the officeparked amessagetodispatchCaller statedthat herheater is notworkingdeadair callercomplimentedagentcallerrefused toleavemessageaskedthe sup aquestioniratecallerreferredcaller tooffice hrsCallerrequestedoffice hrsrecordingcallerasked tospeak to asup

CMS Bingo card - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. received an incident /CO
  2. power /water outage related call
  3. Patient calling with an urgent matter
  4. Clogged toilet call
  5. tenant locked out
  6. prescription refill call
  7. Empathized
  8. interpreter call
  9. created a WT
  10. caller stated that they have left more than 1 mssg
  11. took a consult
  12. received a billing question after hrs
  13. caller requested to be transferred to the office
  14. parked a message to dispatch
  15. Caller stated that her heater is not working
  16. dead air
  17. caller complimented agent
  18. caller refused to leave message
  19. asked the sup a question
  20. irate caller
  21. referred caller to office hrs
  22. Caller requested office hrs
  23. recording
  24. caller asked to speak to a sup