(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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learned something new (provide example)
Provided IRS PDF workaround (successfully)
Had a cup of coffee
took a nap on lunch or break
went above and beyond for a customer
Saw more than 3 coworkers from team in office
Helped a team member directly
received a call to cancel payment
Handled an escalation by phone/email
Had some candy
identified a pattern or potential issue
A customer made you smile or laugh
Sent a good morning message in the team's chat
Recreated an error issue on Pay.gov
Referred a customer back to the agency
Customer puts you on hold
Customer called you by the wrong name
Received a compliment from customer regarding service
