(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Had a cup of coffee
identified a pattern or potential issue
received a call to cancel payment
Helped a team member directly
Saw more than 3 coworkers from team in office
went above and beyond for a customer
Customer called you by the wrong name
Posted a work appropriate joke in team chat
learned something new (provide example)
Customer puts you on hold
Received a compliment from customer regarding service
