Focuses on solutions instead of blame Builds a stronger relationship with a client or coworker Creates a "WOW" client experience Sends a warm, helpful email or voicemail Plans the day and tackles priorities first Uses or improves a repeatable process Finds a way to save money or increase value Asks questions before making assumptions Suggests a better/faster way to do something Follows a best practice or SOP Gives someone full attention while listening Takes action instead of overhinking Owns a mistake and makes it right Sees an issue from the customer's perspective Finds a workaround instead of making excuses Supports the final decision after discussion Gives someone the benefit of the doubt Shares something new they learned Tries a thoughtful new approach Makes the team laugh or lightens the mood Chooses what is best for the clients Gives credit to the team instead of themselves Adapts positively to a change Does a little extra beyond what was required Focuses on solutions instead of blame Builds a stronger relationship with a client or coworker Creates a "WOW" client experience Sends a warm, helpful email or voicemail Plans the day and tackles priorities first Uses or improves a repeatable process Finds a way to save money or increase value Asks questions before making assumptions Suggests a better/faster way to do something Follows a best practice or SOP Gives someone full attention while listening Takes action instead of overhinking Owns a mistake and makes it right Sees an issue from the customer's perspective Finds a workaround instead of making excuses Supports the final decision after discussion Gives someone the benefit of the doubt Shares something new they learned Tries a thoughtful new approach Makes the team laugh or lightens the mood Chooses what is best for the clients Gives credit to the team instead of themselves Adapts positively to a change Does a little extra beyond what was required
(Print)
Focuses on solutions instead of blame
Builds a stronger relationship with a client or coworker
Creates a "WOW" client experience
Sends a warm, helpful email or voicemail
Plans the day and tackles priorities first
Uses or improves a repeatable process
Finds a way to save money or increase value
Asks questions before making assumptions
Suggests a better/faster way to do something
Follows a best practice or SOP
Gives someone full attention while listening
Takes action instead of overhinking
Owns a mistake and makes it right
Sees an issue from the customer's perspective
Finds a workaround instead of making excuses
Supports the final decision after discussion
Gives someone the benefit of the doubt
Shares something new they learned
Tries a thoughtful new approach
Makes the team laugh or lightens the mood
Chooses what is best for the clients
Gives credit to the team instead of themselves
Adapts positively to a change
Does a little extra beyond what was required
