(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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say: can i place you on a brief 1-2 min hold
reset a password
offer the watching newsletter
place account on a vacation
Take a one time payment
use customer name twice
Verify account number
verify full address
upgrade digital/home delivery account
advise cust of homedelivery.nytimes.com
warm transfer to another department
Say: I understand how important it is to rcv your NYT
