offer thewatchingnewslettersay: what ican do foryou rightnow...advise cust ofhomedelivery.nytimes.comwarmtransfer toanotherdepartmentadd emailto anexistingaccountSay: I'm sosorry thishashappened..updatecreditcardusecustomernametwiceTake aone timepaymentSay: I cancertainlyhelp you...Say: Iunderstandhow importantit is to rcv yourNYTreset apasswordplaceaccounton avacationSay: Iunderstandyourfrustrationadd specialinstructionson accountend call wthnx for callinnyt have agreat dayVerifyaccountnumberask cust todonatecredits tonews in edurestate whatcustomer iscalling in forverifyfulladdressoffersame dayredeliveryupgradedigital/homedeliveryaccountask ifanything elseI can helpyou withsay: can iplace youon a brief 1-2 min holdoffer thewatchingnewslettersay: what ican do foryou rightnow...advise cust ofhomedelivery.nytimes.comwarmtransfer toanotherdepartmentadd emailto anexistingaccountSay: I'm sosorry thishashappened..updatecreditcardusecustomernametwiceTake aone timepaymentSay: I cancertainlyhelp you...Say: Iunderstandhow importantit is to rcv yourNYTreset apasswordplaceaccounton avacationSay: Iunderstandyourfrustrationadd specialinstructionson accountend call wthnx for callinnyt have agreat dayVerifyaccountnumberask cust todonatecredits tonews in edurestate whatcustomer iscalling in forverifyfulladdressoffersame dayredeliveryupgradedigital/homedeliveryaccountask ifanything elseI can helpyou withsay: can iplace youon a brief 1-2 min hold

NYT!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. offer the watching newsletter
  2. say: what i can do for you right now...
  3. advise cust of homedelivery.nytimes.com
  4. warm transfer to another department
  5. add email to an existing account
  6. Say: I'm so sorry this has happened..
  7. update credit card
  8. use customer name twice
  9. Take a one time payment
  10. Say: I can certainly help you...
  11. Say: I understand how important it is to rcv your NYT
  12. reset a password
  13. place account on a vacation
  14. Say: I understand your frustration
  15. add special instructions on account
  16. end call w thnx for callin nyt have a great day
  17. Verify account number
  18. ask cust to donate credits to news in edu
  19. restate what customer is calling in for
  20. verify full address
  21. offer same day redelivery
  22. upgrade digital/home delivery account
  23. ask if anything else I can help you with
  24. say: can i place you on a brief 1-2 min hold