(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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update credit card
place account on a vacation
Say: I'm so sorry this has happened..
warm transfer to another department
Say: I understand your frustration
offer same day redelivery
ask cust to donate credits to news in edu
advise cust of homedelivery.nytimes.com
Take a one time payment
ask if anything else I can help you with
upgrade digital/home delivery account
say: what i can do for you right now...
use customer name twice
say: can i place you on a brief 1-2 min hold
end call w thnx for callin nyt have a great day
Verify account number
Say: I understand how important it is to rcv your NYT
