PatienthasMedicarePatientspells theirnamewithoutbeing askedPatientlaughsAsked for areverseintroductionPatient says"I was told tocall and Idon't knowwhy"Hear a childin thebackgroundPatientpushed backon givingtheir nameand DOBPatientis under18Out ofstatecaller (notMN or WI)You cananswer aquestionin teamsTransferreda call toOrthopedicsor POD 3Patientasking tospeak withnursingPhone rangetwice, but noone was therewhen youansweredPatientsaysthank youNew Patientregistration(had tocreate a newMRN)Patienttransferredto billingPatient wantsto leave amessage andsays "they willknow what I'mcalling about"Patientsfirst namestarts withJGot a calledthat wishedyou a Happy4th of JulyPatient upsetat how farout we arebookingHear a dogbarking inthebackgroundPatientcalls youby yournamePatienttries to givetoo muchhistoryRobot /AI callPatientis over35Patienthas BCBSinsuranceBadconnectionNo record of acall being madeto the patientwhen patient istrying to returna callPatientslast namestarts witha TPatienttransferredto PatientexperiencePatienthasMedicarePatientspells theirnamewithoutbeing askedPatientlaughsAsked for areverseintroductionPatient says"I was told tocall and Idon't knowwhy"Hear a childin thebackgroundPatientpushed backon givingtheir nameand DOBPatientis under18Out ofstatecaller (notMN or WI)You cananswer aquestionin teamsTransferreda call toOrthopedicsor POD 3Patientasking tospeak withnursingPhone rangetwice, but noone was therewhen youansweredPatientsaysthank youNew Patientregistration(had tocreate a newMRN)Patienttransferredto billingPatient wantsto leave amessage andsays "they willknow what I'mcalling about"Patientsfirst namestarts withJGot a calledthat wishedyou a Happy4th of JulyPatient upsetat how farout we arebookingHear a dogbarking inthebackgroundPatientcalls youby yournamePatienttries to givetoo muchhistoryRobot /AI callPatientis over35Patienthas BCBSinsuranceBadconnectionNo record of acall being madeto the patientwhen patient istrying to returna callPatientslast namestarts witha TPatienttransferredto Patientexperience

Contact Center 4th of July Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Patient has Medicare
  2. Patient spells their name without being asked
  3. Patient laughs
  4. Asked for a reverse introduction
  5. Patient says "I was told to call and I don't know why"
  6. Hear a child in the background
  7. Patient pushed back on giving their name and DOB
  8. Patient is under 18
  9. Out of state caller (not MN or WI)
  10. You can answer a question in teams
  11. Transferred a call to Orthopedics or POD 3
  12. Patient asking to speak with nursing
  13. Phone range twice, but no one was there when you answered
  14. Patient says thank you
  15. New Patient registration (had to create a new MRN)
  16. Patient transferred to billing
  17. Patient wants to leave a message and says "they will know what I'm calling about"
  18. Patients first name starts with J
  19. Got a called that wished you a Happy 4th of July
  20. Patient upset at how far out we are booking
  21. Hear a dog barking in the background
  22. Patient calls you by your name
  23. Patient tries to give too much history
  24. Robot / AI call
  25. Patient is over 35
  26. Patient has BCBS insurance
  27. Bad connection
  28. No record of a call being made to the patient when patient is trying to return a call
  29. Patients last name starts with a T
  30. Patient transferred to Patient experience