(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Patient has Medicare
Patient spells their name without being asked
Patient laughs
Asked for a reverse introduction
Patient says "I was told to call and I don't know why"
Hear a child in the background
Patient pushed back on giving their name and DOB
Patient is under 18
Out of state caller (not MN or WI)
You can answer a question in teams
Transferred a call to Orthopedics or POD 3
Patient asking to speak with nursing
Phone range twice, but no one was there when you answered
Patient says thank you
New Patient registration (had to create a new MRN)
Patient transferred to billing
Patient wants to leave a message and says "they will know what I'm calling about"
Patients first name starts with J
Got a called that wished you a Happy 4th of July
Patient upset at how far out we are booking
Hear a dog barking in the background
Patient calls you by your name
Patient tries to give too much history
Robot / AI call
Patient is over 35
Patient has BCBS insurance
Bad connection
No record of a call being made to the patient when patient is trying to return a call