(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Patient has Medicare
Patient spells their name without being asked
Out of state caller (not MN or WI)
Transferred a call to Orthopedics or POD 3
Patients last name starts with a T
No record of a call being made to the patient when patient is trying to return a call
Patient transferred to billing
Robot / AI call
Patient upset at how far out we are booking
Asked for a reverse introduction
Patient wants to leave a message and says "they will know what I'm calling about"
Patient tries to give too much history
Patient laughs
You can answer a question in teams
Patient has BCBS insurance
Patient says "I was told to call and I don't know why"
Phone range twice, but no one was there when you answered
Patient is under 18
Bad connection
Hear a dog barking in the background
Patient asking to speak with nursing
Patients first name starts with J
Patient calls you by your name
New Patient registration (had to create a new MRN)
