Confirmedusername​Sharesfull nameof Trust“Eye-ballicon”Guides tobeneficiarydetailsCCP says,"ForgotPasswordlink" ​Validatedemail andaddress inSalesforce​Couldhaveused IVR​GreetedPromptly​CCPpulls upTwilio​Checkspreferences​Anythingelse I canhelp you withtoday?” ​CCPapologizes/yieldsto caller​Validatesemail"If you haveanyquestions,just let meknow."Passwordis case-sensitive​PullsupCDIC​CCP says"ThriventAccessManagement“​CCP usedIVR tostart callCCP is put onspeakerphoneSubmitsOOWsurvey​ANImatchedphonenumber​Repeatedemailaddress​Clientsharesusername​CCP says,“Beneficiaries.”​CCP says,“Take yourtime.” ​CCPrefreshesSalesforceClient'sphonevibrates​CCPthanksclient forcallingRemovesresidentialphone​“What kindof deviceare youusing?” ​TakesactivenotesOffered toconnect toproductcenterConfirmedaddress​SharesThriventIDConfirmedusername​Sharesfull nameof Trust“Eye-ballicon”Guides tobeneficiarydetailsCCP says,"ForgotPasswordlink" ​Validatedemail andaddress inSalesforce​Couldhaveused IVR​GreetedPromptly​CCPpulls upTwilio​Checkspreferences​Anythingelse I canhelp you withtoday?” ​CCPapologizes/yieldsto caller​Validatesemail"If you haveanyquestions,just let meknow."Passwordis case-sensitive​PullsupCDIC​CCP says"ThriventAccessManagement“​CCP usedIVR tostart callCCP is put onspeakerphoneSubmitsOOWsurvey​ANImatchedphonenumber​Repeatedemailaddress​Clientsharesusername​CCP says,“Beneficiaries.”​CCP says,“Take yourtime.” ​CCPrefreshesSalesforceClient'sphonevibrates​CCPthanksclient forcallingRemovesresidentialphone​“What kindof deviceare youusing?” ​TakesactivenotesOffered toconnect toproductcenterConfirmedaddress​SharesThriventID

Thrivent.com - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Confirmed username​
  2. Shares full name of Trust
  3. “Eye-ball icon”
  4. Guides to beneficiary details
  5. CCP says, "Forgot Password link" ​
  6. Validated email and address in Salesforce​
  7. Could have used IVR​
  8. Greeted Promptly​
  9. CCP pulls up Twilio​
  10. Checks preferences​
  11. Anything else I can help you with today?” ​
  12. CCP apologizes/yields to caller​
  13. Validates email
  14. "If you have any questions, just let me know."
  15. Password is case-sensitive​
  16. Pulls up CDIC​
  17. CCP says "Thrivent Access Management“​
  18. CCP used IVR to start call
  19. CCP is put on speakerphone
  20. Submits OOW survey​
  21. ANI matched phone number​
  22. Repeated email address​
  23. Client shares username ​
  24. CCP says, “Beneficiaries.”​
  25. CCP says, “Take your time.” ​
  26. CCP refreshes Salesforce
  27. Client's phone vibrates​
  28. CCP thanks client for calling
  29. Removes residential phone​
  30. “What kind of device are you using?” ​
  31. Takes active notes
  32. Offered to connect to product center
  33. Confirmed address​
  34. Shares Thrivent ID