Confirmedaddress​GreetedPromptly​Client'sphonevibrates​Passwordis case-sensitive​SharesThriventIDRemovesresidentialphone​CCP is put onspeakerphoneCCP usedIVR tostart callTakesactivenotesCouldhaveused IVR​CCP says,“Take yourtime.” ​Guides tobeneficiarydetailsANImatchedphonenumber​Clientsharesusername​Repeatedemailaddress​CCP says,"ForgotPasswordlink" ​CCPapologizes/yieldsto caller​Checkspreferences​Sharesfull nameof Trust“Eye-ballicon”SubmitsOOWsurvey​ValidatesemailConfirmedusername​Validatedemail andaddress inSalesforce​"If you haveanyquestions,just let meknow."“What kindof deviceare youusing?” ​CCP says,“Beneficiaries.”​CCPthanksclient forcallingCCPpulls upTwilio​PullsupCDIC​Anythingelse I canhelp you withtoday?” ​CCP says"ThriventAccessManagement“​CCPrefreshesSalesforceOffered toconnect toproductcenterConfirmedaddress​GreetedPromptly​Client'sphonevibrates​Passwordis case-sensitive​SharesThriventIDRemovesresidentialphone​CCP is put onspeakerphoneCCP usedIVR tostart callTakesactivenotesCouldhaveused IVR​CCP says,“Take yourtime.” ​Guides tobeneficiarydetailsANImatchedphonenumber​Clientsharesusername​Repeatedemailaddress​CCP says,"ForgotPasswordlink" ​CCPapologizes/yieldsto caller​Checkspreferences​Sharesfull nameof Trust“Eye-ballicon”SubmitsOOWsurvey​ValidatesemailConfirmedusername​Validatedemail andaddress inSalesforce​"If you haveanyquestions,just let meknow."“What kindof deviceare youusing?” ​CCP says,“Beneficiaries.”​CCPthanksclient forcallingCCPpulls upTwilio​PullsupCDIC​Anythingelse I canhelp you withtoday?” ​CCP says"ThriventAccessManagement“​CCPrefreshesSalesforceOffered toconnect toproductcenter

Thrivent.com - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Confirmed address​
  2. Greeted Promptly​
  3. Client's phone vibrates​
  4. Password is case-sensitive​
  5. Shares Thrivent ID
  6. Removes residential phone​
  7. CCP is put on speakerphone
  8. CCP used IVR to start call
  9. Takes active notes
  10. Could have used IVR​
  11. CCP says, “Take your time.” ​
  12. Guides to beneficiary details
  13. ANI matched phone number​
  14. Client shares username ​
  15. Repeated email address​
  16. CCP says, "Forgot Password link" ​
  17. CCP apologizes/yields to caller​
  18. Checks preferences​
  19. Shares full name of Trust
  20. “Eye-ball icon”
  21. Submits OOW survey​
  22. Validates email
  23. Confirmed username​
  24. Validated email and address in Salesforce​
  25. "If you have any questions, just let me know."
  26. “What kind of device are you using?” ​
  27. CCP says, “Beneficiaries.”​
  28. CCP thanks client for calling
  29. CCP pulls up Twilio​
  30. Pulls up CDIC​
  31. Anything else I can help you with today?” ​
  32. CCP says "Thrivent Access Management“​
  33. CCP refreshes Salesforce
  34. Offered to connect to product center