CCP says"ThriventAccessManagement“​ValidatesemailConfirmedaddress​SharesThriventIDRemovesresidentialphone​CCPpulls upTwilio​Passwordis case-sensitive​PullsupCDIC​“Eye-ballicon”Couldhaveused IVR​Clientsharesusername​TakesactivenotesSharesfull nameof TrustSubmitsOOWsurvey​CCP usedIVR tostart callCheckspreferences​ANImatchedphonenumber​Client'sphonevibrates​GreetedPromptly​Repeatedemailaddress​Guides tobeneficiarydetails“What kindof deviceare youusing?” ​"If you haveanyquestions,just let meknow."Offered toconnect toproductcenterCCP says,“Beneficiaries.”​CCP says,"ForgotPasswordlink" ​CCPthanksclient forcallingCCP is put onspeakerphoneCCPapologizes/yieldsto caller​Anythingelse I canhelp you withtoday?” ​Validatedemail andaddress inSalesforce​CCP says,“Take yourtime.” ​CCPrefreshesSalesforceConfirmedusername​CCP says"ThriventAccessManagement“​ValidatesemailConfirmedaddress​SharesThriventIDRemovesresidentialphone​CCPpulls upTwilio​Passwordis case-sensitive​PullsupCDIC​“Eye-ballicon”Couldhaveused IVR​Clientsharesusername​TakesactivenotesSharesfull nameof TrustSubmitsOOWsurvey​CCP usedIVR tostart callCheckspreferences​ANImatchedphonenumber​Client'sphonevibrates​GreetedPromptly​Repeatedemailaddress​Guides tobeneficiarydetails“What kindof deviceare youusing?” ​"If you haveanyquestions,just let meknow."Offered toconnect toproductcenterCCP says,“Beneficiaries.”​CCP says,"ForgotPasswordlink" ​CCPthanksclient forcallingCCP is put onspeakerphoneCCPapologizes/yieldsto caller​Anythingelse I canhelp you withtoday?” ​Validatedemail andaddress inSalesforce​CCP says,“Take yourtime.” ​CCPrefreshesSalesforceConfirmedusername​

Thrivent.com - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. CCP says "Thrivent Access Management“​
  2. Validates email
  3. Confirmed address​
  4. Shares Thrivent ID
  5. Removes residential phone​
  6. CCP pulls up Twilio​
  7. Password is case-sensitive​
  8. Pulls up CDIC​
  9. “Eye-ball icon”
  10. Could have used IVR​
  11. Client shares username ​
  12. Takes active notes
  13. Shares full name of Trust
  14. Submits OOW survey​
  15. CCP used IVR to start call
  16. Checks preferences​
  17. ANI matched phone number​
  18. Client's phone vibrates​
  19. Greeted Promptly​
  20. Repeated email address​
  21. Guides to beneficiary details
  22. “What kind of device are you using?” ​
  23. "If you have any questions, just let me know."
  24. Offered to connect to product center
  25. CCP says, “Beneficiaries.”​
  26. CCP says, "Forgot Password link" ​
  27. CCP thanks client for calling
  28. CCP is put on speakerphone
  29. CCP apologizes/yields to caller​
  30. Anything else I can help you with today?” ​
  31. Validated email and address in Salesforce​
  32. CCP says, “Take your time.” ​
  33. CCP refreshes Salesforce
  34. Confirmed username​