(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer wants a conference bridge
OnCall SAM doesn't understand process
Woke customer up with call
Customer
requests a
webex for
no reason
Customer not onsite
Customer demands an escalation
Stating the issue happened last week
"Please revert back to me & I will do the same"
Screaming child in the background
Calling the filer "a netapp"
TPM says "this is my first time doing this type of replacement"
Datalink call
Cannot understand customer
SAM talks to you on Jabber
"This is a priority 1 issue"
Chat case sits for 15+ minutes
Customer cannot understand phonetics
Customer uses OC to admin, not CLI
Customer wants an RCA
Customer refuses to disengage during MX
A NOW case created with a few words
"I don't have much NetApp experience"
Received a call right before break/lunch
Customer requests something they aren't entitled to