OnCall SAMdoesn'tunderstandprocess"I don'thave muchNetAppexperience"DatalinkcallCallingthe filer "anetapp"Customerwants aconferencebridgeTPM says"this is my firsttime doing thistype ofreplacement"A NOWcasecreated witha few wordsStatingthe issuehappenedlast week"This is apriority 1issue"Customerrequestssomethingthey aren'tentitled toCustomercannotunderstandphoneticsCustomeruses OCto admin,not CLICannotunderstandcustomerScreamingchild in thebackgroundCustomerrequests awebex forno reasonSAM talksto you onJabberCustomernot onsiteCustomerwants anRCA"Pleaserevert backto me & I willdo the same"Wokecustomerup withcallReceived acall rightbeforebreak/lunchChat casesits for15+minutesCustomerrefuses todisengageduring MXCustomerdemandsanescalationOnCall SAMdoesn'tunderstandprocess"I don'thave muchNetAppexperience"DatalinkcallCallingthe filer "anetapp"Customerwants aconferencebridgeTPM says"this is my firsttime doing thistype ofreplacement"A NOWcasecreated witha few wordsStatingthe issuehappenedlast week"This is apriority 1issue"Customerrequestssomethingthey aren'tentitled toCustomercannotunderstandphoneticsCustomeruses OCto admin,not CLICannotunderstandcustomerScreamingchild in thebackgroundCustomerrequests awebex forno reasonSAM talksto you onJabberCustomernot onsiteCustomerwants anRCA"Pleaserevert backto me & I willdo the same"Wokecustomerup withcallReceived acall rightbeforebreak/lunchChat casesits for15+minutesCustomerrefuses todisengageduring MXCustomerdemandsanescalation

NetApp Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. OnCall SAM doesn't understand process
  2. "I don't have much NetApp experience"
  3. Datalink call
  4. Calling the filer "a netapp"
  5. Customer wants a conference bridge
  6. TPM says "this is my first time doing this type of replacement"
  7. A NOW case created with a few words
  8. Stating the issue happened last week
  9. "This is a priority 1 issue"
  10. Customer requests something they aren't entitled to
  11. Customer cannot understand phonetics
  12. Customer uses OC to admin, not CLI
  13. Cannot understand customer
  14. Screaming child in the background
  15. Customer requests a webex for no reason
  16. SAM talks to you on Jabber
  17. Customer not onsite
  18. Customer wants an RCA
  19. "Please revert back to me & I will do the same"
  20. Woke customer up with call
  21. Received a call right before break/lunch
  22. Chat case sits for 15+ minutes
  23. Customer refuses to disengage during MX
  24. Customer demands an escalation