(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer cannot understand phonetics
SAM talks to you on Jabber
Chat case sits for 15+ minutes
Customer not onsite
Cannot understand customer
TPM says "this is my first time doing this type of replacement"
"Please revert back to me & I will do the same"
Customer uses OC to admin, not CLI
Screaming child in the background
"This is a priority 1 issue"
"I don't have much NetApp experience"
Calling the filer "a netapp"
Stating the issue happened last week
Customer wants an RCA
Datalink call
Customer
requests a
webex for
no reason
Woke customer up with call
Customer requests something they aren't entitled to