(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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SAM talks to you on Jabber
Chat case sits for 15+ minutes
Customer uses OC to admin, not CLI
Woke customer up with call
Customer not onsite
Screaming child in the background
Customer refuses to disengage during MX
Customer demands an escalation
Stating the issue happened last week
Cannot understand customer
TPM says "this is my first time doing this type of replacement"
Calling the filer "a netapp"
Customer
requests a
webex for
no reason
Datalink call
Received a call right before break/lunch
OnCall SAM doesn't understand process
"I don't have much NetApp experience"
Customer wants a conference bridge
"This is a priority 1 issue"
A NOW case created with a few words
"Please revert back to me & I will do the same"
Customer requests something they aren't entitled to