(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer wants an RCA
"Please revert back to me & I will do the same"
Customer demands an escalation
Cannot understand customer
Customer
requests a
webex for
no reason
OnCall SAM doesn't understand process
Customer cannot understand phonetics
Stating the issue happened last week
"This is a priority 1 issue"
Woke customer up with call
Calling the filer "a netapp"
Customer uses OC to admin, not CLI
Customer requests something they aren't entitled to
Customer refuses to disengage during MX
Received a call right before break/lunch
Customer not onsite
A NOW case created with a few words
Screaming child in the background
Customer wants a conference bridge
TPM says "this is my first time doing this type of replacement"