Customerwants anRCACustomerwants aconferencebridgeA NOWcasecreated witha few wordsCustomerrefuses todisengageduring MXCustomernot onsiteCustomerdemandsanescalationCallingthe filer "anetapp""I don'thave muchNetAppexperience"Wokecustomerup withcallTPM says"this is my firsttime doing thistype ofreplacement"DatalinkcallStatingthe issuehappenedlast weekCustomerrequestssomethingthey aren'tentitled to"Pleaserevert backto me & I willdo the same"Customerrequests awebex forno reasonCannotunderstandcustomer"This is apriority 1issue"OnCall SAMdoesn'tunderstandprocessCustomercannotunderstandphoneticsChat casesits for15+minutesScreamingchild in thebackgroundReceived acall rightbeforebreak/lunchSAM talksto you onJabberCustomeruses OCto admin,not CLICustomerwants anRCACustomerwants aconferencebridgeA NOWcasecreated witha few wordsCustomerrefuses todisengageduring MXCustomernot onsiteCustomerdemandsanescalationCallingthe filer "anetapp""I don'thave muchNetAppexperience"Wokecustomerup withcallTPM says"this is my firsttime doing thistype ofreplacement"DatalinkcallStatingthe issuehappenedlast weekCustomerrequestssomethingthey aren'tentitled to"Pleaserevert backto me & I willdo the same"Customerrequests awebex forno reasonCannotunderstandcustomer"This is apriority 1issue"OnCall SAMdoesn'tunderstandprocessCustomercannotunderstandphoneticsChat casesits for15+minutesScreamingchild in thebackgroundReceived acall rightbeforebreak/lunchSAM talksto you onJabberCustomeruses OCto admin,not CLI

NetApp Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer wants an RCA
  2. Customer wants a conference bridge
  3. A NOW case created with a few words
  4. Customer refuses to disengage during MX
  5. Customer not onsite
  6. Customer demands an escalation
  7. Calling the filer "a netapp"
  8. "I don't have much NetApp experience"
  9. Woke customer up with call
  10. TPM says "this is my first time doing this type of replacement"
  11. Datalink call
  12. Stating the issue happened last week
  13. Customer requests something they aren't entitled to
  14. "Please revert back to me & I will do the same"
  15. Customer requests a webex for no reason
  16. Cannot understand customer
  17. "This is a priority 1 issue"
  18. OnCall SAM doesn't understand process
  19. Customer cannot understand phonetics
  20. Chat case sits for 15+ minutes
  21. Screaming child in the background
  22. Received a call right before break/lunch
  23. SAM talks to you on Jabber
  24. Customer uses OC to admin, not CLI