CustomercannotunderstandphoneticsReceived acall rightbeforebreak/lunch"This is apriority 1issue"Customerrequests awebex forno reasonWokecustomerup withcallCannotunderstandcustomerCustomeruses OCto admin,not CLICustomerrefuses todisengageduring MX"I don'thave muchNetAppexperience"CustomerdemandsanescalationScreamingchild in thebackgroundCustomerrequestssomethingthey aren'tentitled toChat casesits for15+minutesA NOWcasecreated witha few wordsCallingthe filer "anetapp""Pleaserevert backto me & I willdo the same"Customernot onsiteCustomerwants anRCADatalinkcallCustomerwants aconferencebridgeOnCall SAMdoesn'tunderstandprocessStatingthe issuehappenedlast weekSAM talksto you onJabberTPM says"this is my firsttime doing thistype ofreplacement"CustomercannotunderstandphoneticsReceived acall rightbeforebreak/lunch"This is apriority 1issue"Customerrequests awebex forno reasonWokecustomerup withcallCannotunderstandcustomerCustomeruses OCto admin,not CLICustomerrefuses todisengageduring MX"I don'thave muchNetAppexperience"CustomerdemandsanescalationScreamingchild in thebackgroundCustomerrequestssomethingthey aren'tentitled toChat casesits for15+minutesA NOWcasecreated witha few wordsCallingthe filer "anetapp""Pleaserevert backto me & I willdo the same"Customernot onsiteCustomerwants anRCADatalinkcallCustomerwants aconferencebridgeOnCall SAMdoesn'tunderstandprocessStatingthe issuehappenedlast weekSAM talksto you onJabberTPM says"this is my firsttime doing thistype ofreplacement"

NetApp Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer cannot understand phonetics
  2. Received a call right before break/lunch
  3. "This is a priority 1 issue"
  4. Customer requests a webex for no reason
  5. Woke customer up with call
  6. Cannot understand customer
  7. Customer uses OC to admin, not CLI
  8. Customer refuses to disengage during MX
  9. "I don't have much NetApp experience"
  10. Customer demands an escalation
  11. Screaming child in the background
  12. Customer requests something they aren't entitled to
  13. Chat case sits for 15+ minutes
  14. A NOW case created with a few words
  15. Calling the filer "a netapp"
  16. "Please revert back to me & I will do the same"
  17. Customer not onsite
  18. Customer wants an RCA
  19. Datalink call
  20. Customer wants a conference bridge
  21. OnCall SAM doesn't understand process
  22. Stating the issue happened last week
  23. SAM talks to you on Jabber
  24. TPM says "this is my first time doing this type of replacement"