(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer wants a conference bridge
"I don't have much NetApp experience"
TPM says "this is my first time doing this type of replacement"
Customer not onsite
OnCall SAM doesn't understand process
Chat case sits for 15+ minutes
"This is a priority 1 issue"
Customer uses OC to admin, not CLI
Received a call right before break/lunch
Cannot understand customer
Woke customer up with call
Customer
requests a
webex for
no reason
Customer demands an escalation
"Please revert back to me & I will do the same"
Datalink call
Customer cannot understand phonetics
Customer refuses to disengage during MX
Customer requests something they aren't entitled to
