SAM talksto you onJabberChat casesits for15+minutesCustomeruses OCto admin,not CLIWokecustomerup withcallCustomernot onsiteScreamingchild in thebackgroundCustomerrefuses todisengageduring MXCustomerdemandsanescalationStatingthe issuehappenedlast weekCannotunderstandcustomerTPM says"this is my firsttime doing thistype ofreplacement"Callingthe filer "anetapp"Customerrequests awebex forno reasonDatalinkcallReceived acall rightbeforebreak/lunchOnCall SAMdoesn'tunderstandprocess"I don'thave muchNetAppexperience"Customerwants aconferencebridge"This is apriority 1issue"A NOWcasecreated witha few words"Pleaserevert backto me & I willdo the same"Customerrequestssomethingthey aren'tentitled toCustomerwants anRCACustomercannotunderstandphoneticsSAM talksto you onJabberChat casesits for15+minutesCustomeruses OCto admin,not CLIWokecustomerup withcallCustomernot onsiteScreamingchild in thebackgroundCustomerrefuses todisengageduring MXCustomerdemandsanescalationStatingthe issuehappenedlast weekCannotunderstandcustomerTPM says"this is my firsttime doing thistype ofreplacement"Callingthe filer "anetapp"Customerrequests awebex forno reasonDatalinkcallReceived acall rightbeforebreak/lunchOnCall SAMdoesn'tunderstandprocess"I don'thave muchNetAppexperience"Customerwants aconferencebridge"This is apriority 1issue"A NOWcasecreated witha few words"Pleaserevert backto me & I willdo the same"Customerrequestssomethingthey aren'tentitled toCustomerwants anRCACustomercannotunderstandphonetics

NetApp Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. SAM talks to you on Jabber
  2. Chat case sits for 15+ minutes
  3. Customer uses OC to admin, not CLI
  4. Woke customer up with call
  5. Customer not onsite
  6. Screaming child in the background
  7. Customer refuses to disengage during MX
  8. Customer demands an escalation
  9. Stating the issue happened last week
  10. Cannot understand customer
  11. TPM says "this is my first time doing this type of replacement"
  12. Calling the filer "a netapp"
  13. Customer requests a webex for no reason
  14. Datalink call
  15. Received a call right before break/lunch
  16. OnCall SAM doesn't understand process
  17. "I don't have much NetApp experience"
  18. Customer wants a conference bridge
  19. "This is a priority 1 issue"
  20. A NOW case created with a few words
  21. "Please revert back to me & I will do the same"
  22. Customer requests something they aren't entitled to
  23. Customer wants an RCA
  24. Customer cannot understand phonetics