CustomercannotunderstandphoneticsSAM talksto you onJabberChat casesits for15+minutesCustomernot onsiteCannotunderstandcustomerTPM says"this is my firsttime doing thistype ofreplacement""Pleaserevert backto me & I willdo the same"Customeruses OCto admin,not CLIScreamingchild in thebackground"This is apriority 1issue""I don'thave muchNetAppexperience"Callingthe filer "anetapp"Statingthe issuehappenedlast weekCustomerwants anRCADatalinkcallCustomerrequests awebex forno reasonWokecustomerup withcallCustomerrequestssomethingthey aren'tentitled toOnCall SAMdoesn'tunderstandprocessReceived acall rightbeforebreak/lunchCustomerwants aconferencebridgeCustomerdemandsanescalationCustomerrefuses todisengageduring MXA NOWcasecreated witha few wordsCustomercannotunderstandphoneticsSAM talksto you onJabberChat casesits for15+minutesCustomernot onsiteCannotunderstandcustomerTPM says"this is my firsttime doing thistype ofreplacement""Pleaserevert backto me & I willdo the same"Customeruses OCto admin,not CLIScreamingchild in thebackground"This is apriority 1issue""I don'thave muchNetAppexperience"Callingthe filer "anetapp"Statingthe issuehappenedlast weekCustomerwants anRCADatalinkcallCustomerrequests awebex forno reasonWokecustomerup withcallCustomerrequestssomethingthey aren'tentitled toOnCall SAMdoesn'tunderstandprocessReceived acall rightbeforebreak/lunchCustomerwants aconferencebridgeCustomerdemandsanescalationCustomerrefuses todisengageduring MXA NOWcasecreated witha few words

NetApp Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer cannot understand phonetics
  2. SAM talks to you on Jabber
  3. Chat case sits for 15+ minutes
  4. Customer not onsite
  5. Cannot understand customer
  6. TPM says "this is my first time doing this type of replacement"
  7. "Please revert back to me & I will do the same"
  8. Customer uses OC to admin, not CLI
  9. Screaming child in the background
  10. "This is a priority 1 issue"
  11. "I don't have much NetApp experience"
  12. Calling the filer "a netapp"
  13. Stating the issue happened last week
  14. Customer wants an RCA
  15. Datalink call
  16. Customer requests a webex for no reason
  17. Woke customer up with call
  18. Customer requests something they aren't entitled to
  19. OnCall SAM doesn't understand process
  20. Received a call right before break/lunch
  21. Customer wants a conference bridge
  22. Customer demands an escalation
  23. Customer refuses to disengage during MX
  24. A NOW case created with a few words