Customeruses OCto admin,not CLICannotunderstandcustomerCustomerrequests awebex forno reasonWokecustomerup withcallCustomerwants aconferencebridgeCustomerrefuses todisengageduring MXCustomerrequestssomethingthey aren'tentitled to"I don'thave muchNetAppexperience"A NOWcasecreated witha few wordsCallingthe filer "anetapp"DatalinkcallChat casesits for15+minutesSAM talksto you onJabberCustomercannotunderstandphonetics"This is apriority 1issue"OnCall SAMdoesn'tunderstandprocessScreamingchild in thebackgroundStatingthe issuehappenedlast weekCustomernot onsiteCustomerwants anRCA"Pleaserevert backto me & I willdo the same"Received acall rightbeforebreak/lunchCustomerdemandsanescalationTPM says"this is my firsttime doing thistype ofreplacement"Customeruses OCto admin,not CLICannotunderstandcustomerCustomerrequests awebex forno reasonWokecustomerup withcallCustomerwants aconferencebridgeCustomerrefuses todisengageduring MXCustomerrequestssomethingthey aren'tentitled to"I don'thave muchNetAppexperience"A NOWcasecreated witha few wordsCallingthe filer "anetapp"DatalinkcallChat casesits for15+minutesSAM talksto you onJabberCustomercannotunderstandphonetics"This is apriority 1issue"OnCall SAMdoesn'tunderstandprocessScreamingchild in thebackgroundStatingthe issuehappenedlast weekCustomernot onsiteCustomerwants anRCA"Pleaserevert backto me & I willdo the same"Received acall rightbeforebreak/lunchCustomerdemandsanescalationTPM says"this is my firsttime doing thistype ofreplacement"

NetApp Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer uses OC to admin, not CLI
  2. Cannot understand customer
  3. Customer requests a webex for no reason
  4. Woke customer up with call
  5. Customer wants a conference bridge
  6. Customer refuses to disengage during MX
  7. Customer requests something they aren't entitled to
  8. "I don't have much NetApp experience"
  9. A NOW case created with a few words
  10. Calling the filer "a netapp"
  11. Datalink call
  12. Chat case sits for 15+ minutes
  13. SAM talks to you on Jabber
  14. Customer cannot understand phonetics
  15. "This is a priority 1 issue"
  16. OnCall SAM doesn't understand process
  17. Screaming child in the background
  18. Stating the issue happened last week
  19. Customer not onsite
  20. Customer wants an RCA
  21. "Please revert back to me & I will do the same"
  22. Received a call right before break/lunch
  23. Customer demands an escalation
  24. TPM says "this is my first time doing this type of replacement"