Customerrefuses todisengageduring MXCallingthe filer "anetapp"Wokecustomerup withcall"This is apriority 1issue"Customerwants anRCACustomerwants aconferencebridgeSAM talksto you onJabberCustomernot onsiteReceived acall rightbeforebreak/lunchChat casesits for15+minutesStatingthe issuehappenedlast weekCustomerrequestssomethingthey aren'tentitled toDatalinkcallCannotunderstandcustomerScreamingchild in thebackground"Pleaserevert backto me & I willdo the same"Customeruses OCto admin,not CLICustomercannotunderstandphoneticsA NOWcasecreated witha few wordsTPM says"this is my firsttime doing thistype ofreplacement"OnCall SAMdoesn'tunderstandprocess"I don'thave muchNetAppexperience"Customerrequests awebex forno reasonCustomerdemandsanescalationCustomerrefuses todisengageduring MXCallingthe filer "anetapp"Wokecustomerup withcall"This is apriority 1issue"Customerwants anRCACustomerwants aconferencebridgeSAM talksto you onJabberCustomernot onsiteReceived acall rightbeforebreak/lunchChat casesits for15+minutesStatingthe issuehappenedlast weekCustomerrequestssomethingthey aren'tentitled toDatalinkcallCannotunderstandcustomerScreamingchild in thebackground"Pleaserevert backto me & I willdo the same"Customeruses OCto admin,not CLICustomercannotunderstandphoneticsA NOWcasecreated witha few wordsTPM says"this is my firsttime doing thistype ofreplacement"OnCall SAMdoesn'tunderstandprocess"I don'thave muchNetAppexperience"Customerrequests awebex forno reasonCustomerdemandsanescalation

NetApp Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer refuses to disengage during MX
  2. Calling the filer "a netapp"
  3. Woke customer up with call
  4. "This is a priority 1 issue"
  5. Customer wants an RCA
  6. Customer wants a conference bridge
  7. SAM talks to you on Jabber
  8. Customer not onsite
  9. Received a call right before break/lunch
  10. Chat case sits for 15+ minutes
  11. Stating the issue happened last week
  12. Customer requests something they aren't entitled to
  13. Datalink call
  14. Cannot understand customer
  15. Screaming child in the background
  16. "Please revert back to me & I will do the same"
  17. Customer uses OC to admin, not CLI
  18. Customer cannot understand phonetics
  19. A NOW case created with a few words
  20. TPM says "this is my first time doing this type of replacement"
  21. OnCall SAM doesn't understand process
  22. "I don't have much NetApp experience"
  23. Customer requests a webex for no reason
  24. Customer demands an escalation