Received acall rightbeforebreak/lunch"This is apriority 1issue"Customerrequestssomethingthey aren'tentitled toCustomerwants anRCASAM talksto you onJabberStatingthe issuehappenedlast weekCustomernot onsiteCustomercannotunderstandphoneticsCustomerrefuses todisengageduring MXCannotunderstandcustomerCustomerwants aconferencebridgeCustomeruses OCto admin,not CLIA NOWcasecreated witha few wordsScreamingchild in thebackground"Pleaserevert backto me & I willdo the same"CustomerdemandsanescalationWokecustomerup withcall"I don'thave muchNetAppexperience"Callingthe filer "anetapp"TPM says"this is my firsttime doing thistype ofreplacement"OnCall SAMdoesn'tunderstandprocessCustomerrequests awebex forno reasonDatalinkcallChat casesits for15+minutesReceived acall rightbeforebreak/lunch"This is apriority 1issue"Customerrequestssomethingthey aren'tentitled toCustomerwants anRCASAM talksto you onJabberStatingthe issuehappenedlast weekCustomernot onsiteCustomercannotunderstandphoneticsCustomerrefuses todisengageduring MXCannotunderstandcustomerCustomerwants aconferencebridgeCustomeruses OCto admin,not CLIA NOWcasecreated witha few wordsScreamingchild in thebackground"Pleaserevert backto me & I willdo the same"CustomerdemandsanescalationWokecustomerup withcall"I don'thave muchNetAppexperience"Callingthe filer "anetapp"TPM says"this is my firsttime doing thistype ofreplacement"OnCall SAMdoesn'tunderstandprocessCustomerrequests awebex forno reasonDatalinkcallChat casesits for15+minutes

NetApp Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Received a call right before break/lunch
  2. "This is a priority 1 issue"
  3. Customer requests something they aren't entitled to
  4. Customer wants an RCA
  5. SAM talks to you on Jabber
  6. Stating the issue happened last week
  7. Customer not onsite
  8. Customer cannot understand phonetics
  9. Customer refuses to disengage during MX
  10. Cannot understand customer
  11. Customer wants a conference bridge
  12. Customer uses OC to admin, not CLI
  13. A NOW case created with a few words
  14. Screaming child in the background
  15. "Please revert back to me & I will do the same"
  16. Customer demands an escalation
  17. Woke customer up with call
  18. "I don't have much NetApp experience"
  19. Calling the filer "a netapp"
  20. TPM says "this is my first time doing this type of replacement"
  21. OnCall SAM doesn't understand process
  22. Customer requests a webex for no reason
  23. Datalink call
  24. Chat case sits for 15+ minutes