(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer cannot understand phonetics
Received a call right before break/lunch
"This is a priority 1 issue"
Customer
requests a
webex for
no reason
Woke customer up with call
Cannot understand customer
Customer uses OC to admin, not CLI
Customer refuses to disengage during MX
"I don't have much NetApp experience"
Customer demands an escalation
Screaming child in the background
Customer requests something they aren't entitled to
Chat case sits for 15+ minutes
A NOW case created with a few words
Calling the filer "a netapp"
"Please revert back to me & I will do the same"
Customer not onsite
Customer wants an RCA
Datalink call
Customer wants a conference bridge
OnCall SAM doesn't understand process
Stating the issue happened last week
SAM talks to you on Jabber
TPM says "this is my first time doing this type of replacement"