This bingo card has a free space and 24 words: Customer requests a webex for no reason, Customer cannot understand phonetics, Woke customer up with call, Customer refuses to disengage during MX, Cannot understand customer, Screaming child in the background, Customer uses OC to admin, not CLI, OnCall SAM doesn't understand process, Calling the filer "a netapp", TPM says "this is my first time doing this type of replacement", "This is a priority 1 issue", "Please revert back to me & I will do the same", Customer wants a conference bridge, "I don't have much NetApp experience", Customer demands an escalation, Customer wants an RCA, Datalink call, SAM talks to you on Jabber, Chat case sits for 15+ minutes, Customer not onsite, Customer requests something they aren't entitled to, Stating the issue happened last week, Received a call right before break/lunch and A NOW case created with a few words.
Customer Service | Customer Service | STA Bingo | Exchange Support | GNS IT Bingo
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