(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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No OBC because we're too busy
Does/has done Uber or other service
Confusion about investigation link
Rear ended
3 or more cars
Repeatedly talks over you
Struck a deer
Ran a red light
Call makes you miss a meeting
Called the wrong insurance company / INSD is no longer with PRAC
Time between calls while autoed in is over 20 mins
Autoed in and immediately got a call
"It's on the police report"
Something crazy with Pilgrim
Yelling
Arguing in background of call
"Why are you asking me that"
Someone tells you something they probably should not have
"Just a fender bender"
Call dropped
Does not know how to read police report
Back2Back calls
disruption by pet/child
The agent probably should have filed this one for the INSD
Any variation of "Why should I have to pay my deductible?"
Attorney tries to rush you
UNKN FOL / DOL / Location / DIV
Customer trauma dumps
Any variation of "what is a deductible"
Someone says "what" or "huh" when you ask if everyone is okay
Police gave citation/ ticket
FOL make no sense
Hit a house/building
FNOL done in under 15 mins
Car has already been repaired
OVC trying to file over the phone
Escalation email
A misdirect takes longer than 10 mins
"I don't do texting"
Needs rental but no coverage
Calling from the scene
No policy number
Hit and Run
Car is already at a shop / DTD Declined
Misdirect (how did they even get sent here?)
Caller unredirectable
Dashcam footage exists
FNOL takes over an hour
Unlisted driver or vehicle
Someone transferred a call to you but gave you misinformation
Call goes past lunch / clock out
Immediate FOL Info-dump
You need to take a walk after this one
No photos / will NOT take photos
Reporting a claim while actively driving
Had to file for OVC
Multiple calls waiting
Interpreter disconnected
No Coverage
Transfer from Safelite
Tried to file/filing under a cancelled or expired policy
"I don't want to file a claim I just wanted to make you aware"
"How much longer is this going to be?"
No case number
Getting the VIN number was a struggle
Caller has no idea where their own vehicle is
Profanity
Caller puts FNOL rep on hold
"The other person is at fault" / "I'm not at fault"
Claim already filed
Accident happened in bumper-to-bumper traffic
Interpreter Call
You had to say the same thing three or more times
Calling about a scrape
Confusion about texting
ETP Declined
Flooding/ fire/ vandalism
Interpreter interprets wrong / Lost in translation
Glass damage on rental
Laugh or audible disdain about ride-sharing question
