(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Accident happened in bumper-to-bumper traffic
Confusion about texting
Ran a red light
3 or more cars
Calling from the scene
Interpreter disconnected
disruption by pet/child
FNOL takes over an hour
Call makes you miss a meeting
ETP Declined
A misdirect takes longer than 10 mins
Call goes past lunch / clock out
"I don't do texting"
"The other person is at fault" / "I'm not at fault"
Customer trauma dumps
"It's on the police report"
Any variation of "what is a deductible"
Calling about a scrape
Call dropped
Had to file for OVC
The agent probably should have filed this one for the INSD
Profanity
Someone says "what" or "huh" when you ask if everyone is okay
No photos / will NOT take photos
"Just a fender bender"
You had to say the same thing three or more times
Immediate FOL Info-dump
Unlisted driver or vehicle
Repeatedly talks over you
Rear ended
Tried to file/filing under a cancelled or expired policy
Struck a deer
No Coverage
Glass damage on rental
OVC trying to file over the phone
Back2Back calls
Needs rental but no coverage
Autoed in and immediately got a call
Any variation of "Why should I have to pay my deductible?"
Does not know how to read police report
Car is already at a shop / DTD Declined
Getting the VIN number was a struggle
UNKN FOL / DOL / Location / DIV
Someone tells you something they probably should not have
Confusion about investigation link
No case number
Claim already filed
Flooding/ fire/ vandalism
Reporting a claim while actively driving
FNOL done in under 15 mins
Interpreter Call
Interpreter interprets wrong / Lost in translation
Someone transferred a call to you but gave you misinformation
Arguing in background of call
Hit and Run
Something crazy with Pilgrim
"I don't want this to affect my premium"
Caller has no idea where their own vehicle is
Caller puts FNOL rep on hold
Yelling
No policy number
Police gave citation/ ticket
"I don't want to file a claim I just wanted to make you aware"
Laugh or audible disdain about ride-sharing question
Car has already been repaired
"How much longer is this going to be?"
Transfer from Safelite
Hit a house/building
Time between calls while autoed in is over 20 mins
No OBC because we're too busy
Does/has done Uber or other service
Multiple calls waiting
Attorney tries to rush you
Misdirect (how did they even get sent here?)
Dashcam footage exists
Escalation email
Calls in with no info
FOL make no sense
You need to take a walk after this one
Called the wrong insurance company / INSD is no longer with PRAC
