(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Confusion about texting
Laugh or audible disdain about ride-sharing question
Tried to file/filing under a cancelled or expired policy
No Coverage
Claim already filed
Any variation of "Why should I have to pay my deductible?"
Interpreter disconnected
Police gave citation/ ticket
You had to say the same thing three or more times
FNOL takes over an hour
FNOL done in under 15 mins
Accident happened in bumper-to-bumper traffic
"How much longer is this going to be?"
Caller unredirectable
Had to file for OVC
Needs rental but no coverage
Back2Back calls
"Why are you asking me that"
No case number
Someone says "what" or "huh" when you ask if everyone is okay
You need to take a walk after this one
Time between calls while autoed in is over 20 mins
The agent probably should have filed this one for the INSD
"I don't want this to affect my premium"
Autoed in and immediately got a call
Ran a red light
Does/has done Uber or other service
No photos / will NOT take photos
"I don't do texting"
Interpreter Call
Something crazy with Pilgrim
Hit a house/building
Attorney tries to rush you
Getting the VIN number was a struggle
Caller has no idea where their own vehicle is
Call dropped
Unlisted driver or vehicle
UNKN FOL / DOL / Location / DIV
Glass damage on rental
Arguing in background of call
Multiple calls waiting
No policy number
Call makes you miss a meeting
Profanity
disruption by pet/child
Immediate FOL Info-dump
Flooding/ fire/ vandalism
Confusion about investigation link
"Just a fender bender"
Hit and Run
Rear ended
Car is already at a shop / DTD Declined
Customer trauma dumps
Misdirect (how did they even get sent here?)
ETP Declined
Called the wrong insurance company / INSD is no longer with PRAC
Calls in with no info
Someone transferred a call to you but gave you misinformation
Dashcam footage exists
Interpreter interprets wrong / Lost in translation
No OBC because we're too busy
Repeatedly talks over you
Transfer from Safelite
Reporting a claim while actively driving
Caller puts FNOL rep on hold
Calling about a scrape
"I don't want to file a claim I just wanted to make you aware"
3 or more cars
Any variation of "what is a deductible"
Yelling
Car has already been repaired
A misdirect takes longer than 10 mins
Calling from the scene
OVC trying to file over the phone
Struck a deer
Does not know how to read police report
"It's on the police report"
FOL make no sense
"The other person is at fault" / "I'm not at fault"
Escalation email
Call goes past lunch / clock out
Someone tells you something they probably should not have
