Stayed incontrol ofthe callAvoidednegotiatingpriceCollectedEmailAddressConfirmedvehicle ofinterestAvoidedquotingprice firstCreatedSense ofUrgencyEnded withenthusiasmAskedCurrentVehicleThankedCustomer &ConfirmedAppointmentOvercameanobjectionAsked forappointmentOfferedTestDriveBuiltRapportAskedhow they'lluse thevehicleKept thecall under10minutesUsedcustomer'sname 3+timesHadenergyAsked anopen-endedquestionConfirmedCustomerNameGave twoappointmentchoicesAskedVehicleNeedsConfirmedBestContactMethodMentionedValue ofDealershipSetDate &TimeStayed incontrol ofthe callAvoidednegotiatingpriceCollectedEmailAddressConfirmedvehicle ofinterestAvoidedquotingprice firstCreatedSense ofUrgencyEnded withenthusiasmAskedCurrentVehicleThankedCustomer &ConfirmedAppointmentOvercameanobjectionAsked forappointmentOfferedTestDriveBuiltRapportAskedhow they'lluse thevehicleKept thecall under10minutesUsedcustomer'sname 3+timesHadenergyAsked anopen-endedquestionConfirmedCustomerNameGave twoappointmentchoicesAskedVehicleNeedsConfirmedBestContactMethodMentionedValue ofDealershipSetDate &Time

PHONE UP BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Stayed in control of the call
  2. Avoided negotiating price
  3. Collected Email Address
  4. Confirmed vehicle of interest
  5. Avoided quoting price first
  6. Created Sense of Urgency
  7. Ended with enthusiasm
  8. Asked Current Vehicle
  9. Thanked Customer & Confirmed Appointment
  10. Overcame an objection
  11. Asked for appointment
  12. Offered Test Drive
  13. Built Rapport
  14. Asked how they'll use the vehicle
  15. Kept the call under 10 minutes
  16. Used customer's name 3+ times
  17. Had energy
  18. Asked an open-ended question
  19. Confirmed Customer Name
  20. Gave two appointment choices
  21. Asked Vehicle Needs
  22. Confirmed Best Contact Method
  23. Mentioned Value of Dealership
  24. Set Date & Time