“Can youfix thisremotely?”“Can youjust makeme anexception?”“It saysmypasswordis wrong.”“I calledIT.” (ITwas nevercalled)“I swearI didn’tdo that.”“The usersays ITbroke it.”User blamesissue onsomethingunrelatedDepartmentis sharing apasswordSendserror codefrom photooff phoneUser makesanunreasonablerequest"Whileyou'rehere..."“Can youturn offMFA?”“Everyoneis affected.”(Literallyone person)User"Restartedtheir computer"(Didn'tHappen)“I’ll be rightback.”(Leaves for45 minutes)"Everythingis broken"(One smallthing doesn'twork)URGENT(It's not)Anactuallyinterestingissue“I forgotwhat Ineeded.”"It wasworkingyesterday"Ticketclosed. Userimmediatelyreplies.“Thisshouldonly takea second.”GriffinneedshelpIssuefixed byrestartingit.“Can youfix thisremotely?”“Can youjust makeme anexception?”“It saysmypasswordis wrong.”“I calledIT.” (ITwas nevercalled)“I swearI didn’tdo that.”“The usersays ITbroke it.”User blamesissue onsomethingunrelatedDepartmentis sharing apasswordSendserror codefrom photooff phoneUser makesanunreasonablerequest"Whileyou'rehere..."“Can youturn offMFA?”“Everyoneis affected.”(Literallyone person)User"Restartedtheir computer"(Didn'tHappen)“I’ll be rightback.”(Leaves for45 minutes)"Everythingis broken"(One smallthing doesn'twork)URGENT(It's not)Anactuallyinterestingissue“I forgotwhat Ineeded.”"It wasworkingyesterday"Ticketclosed. Userimmediatelyreplies.“Thisshouldonly takea second.”GriffinneedshelpIssuefixed byrestartingit.

IT Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. “Can you fix this remotely?”
  2. “Can you just make me an exception?”
  3. “It says my password is wrong.”
  4. “I called IT.” (IT was never called)
  5. “I swear I didn’t do that.”
  6. “The user says IT broke it.”
  7. User blames issue on something unrelated
  8. Department is sharing a password
  9. Sends error code from photo off phone
  10. User makes an unreasonable request
  11. "While you're here..."
  12. “Can you turn off MFA?”
  13. “Everyone is affected.” (Literally one person)
  14. User "Restarted their computer" (Didn't Happen)
  15. “I’ll be right back.” (Leaves for 45 minutes)
  16. "Everything is broken" (One small thing doesn't work)
  17. URGENT (It's not)
  18. An actually interesting issue
  19. “I forgot what I needed.”
  20. "It was working yesterday"
  21. Ticket closed. User immediately replies.
  22. “This should only take a second.”
  23. Griffin needs help
  24. Issue fixed by restarting it.