User triestooverrideIT policyAn updatefixes theissue"Let meask you aquestion"User submitsa ticketwithout away tocontact themGriffinneedshelpHardDrive isfullThe errormessageliterallyexplains thefixUser triestodiagnosisissue (fails)“I alreadytriedeverything.”They triednothing.“It wasworkingyesterday.”"Can ITHelp withthis" (NotIT related)Venderblames IT(It's theirproblem)UsercomplainsaboutMFAAVissuesUserdoesn'tfollowinstructions“It’s not workinglike it should.”(Cannotdescribe how itshould)User doesn'tgetCorrelationdoesn't equalcausationUser reportsan issue,then goeson vacation.“IT wasn'tconsulted,but IT isresponsible.”Issue is notreproducableSomeonegetsbested bya printerTicketwith noinfo"I triedthat"Time andAttendanceissueUser triestooverrideIT policyAn updatefixes theissue"Let meask you aquestion"User submitsa ticketwithout away tocontact themGriffinneedshelpHardDrive isfullThe errormessageliterallyexplains thefixUser triestodiagnosisissue (fails)“I alreadytriedeverything.”They triednothing.“It wasworkingyesterday.”"Can ITHelp withthis" (NotIT related)Venderblames IT(It's theirproblem)UsercomplainsaboutMFAAVissuesUserdoesn'tfollowinstructions“It’s not workinglike it should.”(Cannotdescribe how itshould)User doesn'tgetCorrelationdoesn't equalcausationUser reportsan issue,then goeson vacation.“IT wasn'tconsulted,but IT isresponsible.”Issue is notreproducableSomeonegetsbested bya printerTicketwith noinfo"I triedthat"Time andAttendanceissue

IT Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. User tries to override IT policy
  2. An update fixes the issue
  3. "Let me ask you a question"
  4. User submits a ticket without a way to contact them
  5. Griffin needs help
  6. Hard Drive is full
  7. The error message literally explains the fix
  8. User tries to diagnosis issue (fails)
  9. “I already tried everything.” They tried nothing.
  10. “It was working yesterday.”
  11. "Can IT Help with this" (Not IT related)
  12. Vender blames IT (It's their problem)
  13. User complains about MFA
  14. AV issues
  15. User doesn't follow instructions
  16. “It’s not working like it should.” (Cannot describe how it should)
  17. User doesn't get Correlation doesn't equal causation
  18. User reports an issue, then goes on vacation.
  19. “IT wasn't consulted, but IT is responsible.”
  20. Issue is not reproducable
  21. Someone gets bested by a printer
  22. Ticket with no info
  23. "I tried that"
  24. Time and Attendance issue