(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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User puts password in plaintext
User calls immediately after submitting a ticket
User Overreacts over something not working
User blames issue on something unrelated
User doesn't want to replace old equipment
User locks themselves out
Courtroom AV Problem
SyncGlobal Outage
User makes unreasonable request
User gets a new phone (Authenticator Reset)
Ticket with no details
Asking for help without submitting a ticket
User complains about 2FA
Non-IT Related Ticket
User "restarted the computer" (Didn't happen)
User submits Last minute Ticket
User Calls with no ticket
"Everything is broken"
(One small thing is not working)
