This bingo card has a free space and 24 words: User doesn't follow instructions, Someone gets bested by a printer, Hard Drive is full, "I tried that", User tries to diagnosis issue (fails), "Can IT Help with this" (Not IT related), “It’s not working like it should.” (Cannot describe how it should), “IT wasn't consulted, but IT is responsible.”, AV issues, Vender blames IT (It's their problem), Ticket with no info, "Let me ask you a question", The error message literally explains the fix, Griffin needs help, “It was working yesterday.”, “I already tried everything.” They tried nothing., An update fixes the issue, User reports an issue, then goes on vacation., User submits a ticket without a way to contact them, Time and Attendance issue, Issue is not reproducable, User tries to override IT policy, User complains about MFA and User doesn't get Correlation doesn't equal causation.
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