Enrollment–PharmacyPortalSupportPatientQA isWatching8%deductedfor incorrectDispositionTestCallGeneralInquiries– PatientClaimStatus –PracticeCardExpirationHCPCopayCardInquiries -PracticeTransferCallsGatekeeperEnrollment– PracticeClaimStatus –PharmacyRejectionsClaimStatus –PatientOneWayAudioGeneralInquiries– PracticeAE/PC or aBVdispositiontakesprecedence.CopayCardInquiries -PharmacyInitial reasonfor the call orwhy theypicked upthe phone.Re-enrollmentPortalSupportHCPDroppedCallGeneralInquiries –PharmacyEnrollment– PatientCheck -ReimbursementIssues - PatientAdverseEventBenefitVerificationPt-CommunicationLetter ReceivedCopayCardInquiries -PatientEnrollment–PharmacyPortalSupportPatientQA isWatching8%deductedfor incorrectDispositionTestCallGeneralInquiries– PatientClaimStatus –PracticeCardExpirationHCPCopayCardInquiries -PracticeTransferCallsGatekeeperEnrollment– PracticeClaimStatus –PharmacyRejectionsClaimStatus –PatientOneWayAudioGeneralInquiries– PracticeAE/PC or aBVdispositiontakesprecedence.CopayCardInquiries -PharmacyInitial reasonfor the call orwhy theypicked upthe phone.Re-enrollmentPortalSupportHCPDroppedCallGeneralInquiries –PharmacyEnrollment– PatientCheck -ReimbursementIssues - PatientAdverseEventBenefitVerificationPt-CommunicationLetter ReceivedCopayCardInquiries -Patient

CRx Disposition Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Enrollment – Pharmacy
  2. Portal Support Patient
  3. QA is Watching
  4. 8% deducted for incorrect Disposition
  5. Test Call
  6. General Inquiries – Patient
  7. Claim Status – Practice
  8. Card Expiration HCP
  9. Copay Card Inquiries - Practice
  10. Transfer Calls
  11. Gatekeeper
  12. Enrollment – Practice
  13. Claim Status – Pharmacy Rejections
  14. Claim Status – Patient
  15. One Way Audio
  16. General Inquiries – Practice
  17. AE/PC or a BV disposition takes precedence.
  18. Copay Card Inquiries - Pharmacy
  19. Initial reason for the call or why they picked up the phone.
  20. Re-enrollment
  21. Portal Support HCP
  22. Dropped Call
  23. General Inquiries – Pharmacy
  24. Enrollment – Patient
  25. Check - Reimbursement Issues - Patient
  26. Adverse Event
  27. Benefit Verification
  28. Pt- Communication Letter Received
  29. Copay Card Inquiries - Patient