Check -ReimbursementIssues - PatientClaimStatus –PracticeQA isWatchingCopayCardInquiries -PharmacyBenefitVerificationDroppedCallAE/PC or aBVdispositiontakesprecedence.Enrollment– PracticeAdverseEventPortalSupportPatientGatekeeperCopayCardInquiries -PatientEnrollment– PatientClaimStatus –PatientGeneralInquiries– PracticePortalSupportHCPOneWayAudioEnrollment–PharmacyInitial reasonfor the call orwhy theypicked upthe phone.CardExpirationHCPRe-enrollmentTestCallPt-CommunicationLetter ReceivedTransferCallsCopayCardInquiries -Practice8%deductedfor incorrectDispositionClaimStatus –PharmacyRejectionsGeneralInquiries –PharmacyGeneralInquiries– PatientCheck -ReimbursementIssues - PatientClaimStatus –PracticeQA isWatchingCopayCardInquiries -PharmacyBenefitVerificationDroppedCallAE/PC or aBVdispositiontakesprecedence.Enrollment– PracticeAdverseEventPortalSupportPatientGatekeeperCopayCardInquiries -PatientEnrollment– PatientClaimStatus –PatientGeneralInquiries– PracticePortalSupportHCPOneWayAudioEnrollment–PharmacyInitial reasonfor the call orwhy theypicked upthe phone.CardExpirationHCPRe-enrollmentTestCallPt-CommunicationLetter ReceivedTransferCallsCopayCardInquiries -Practice8%deductedfor incorrectDispositionClaimStatus –PharmacyRejectionsGeneralInquiries –PharmacyGeneralInquiries– Patient

CRx Disposition Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Check - Reimbursement Issues - Patient
  2. Claim Status – Practice
  3. QA is Watching
  4. Copay Card Inquiries - Pharmacy
  5. Benefit Verification
  6. Dropped Call
  7. AE/PC or a BV disposition takes precedence.
  8. Enrollment – Practice
  9. Adverse Event
  10. Portal Support Patient
  11. Gatekeeper
  12. Copay Card Inquiries - Patient
  13. Enrollment – Patient
  14. Claim Status – Patient
  15. General Inquiries – Practice
  16. Portal Support HCP
  17. One Way Audio
  18. Enrollment – Pharmacy
  19. Initial reason for the call or why they picked up the phone.
  20. Card Expiration HCP
  21. Re-enrollment
  22. Test Call
  23. Pt- Communication Letter Received
  24. Transfer Calls
  25. Copay Card Inquiries - Practice
  26. 8% deducted for incorrect Disposition
  27. Claim Status – Pharmacy Rejections
  28. General Inquiries – Pharmacy
  29. General Inquiries – Patient