U-ACW 7 Sec's or less Hold 100 secs or less 1 UES 0 Personal time 3 UES's All QA's at 100 % 1 QA @ 100% Embraced the Gray on a call Received a compliment Used Macros 100% Met ADH @ 94% Met AHT Solved a 5 claims call in under 10 min 100% Attendance Entered all my exceptions by myself Built a NICU in 10 mins or less Met FCR De- escalated an irate caller OP in under 6 mins Answered a question on the chat Built an IP case in under 5 mins 2 QA's @ 100 2UES's Met ADH @ 96% U-ACW 7 Sec's or less Hold 100 secs or less 1 UES 0 Personal time 3 UES's All QA's at 100 % 1 QA @ 100% Embraced the Gray on a call Received a compliment Used Macros 100% Met ADH @ 94% Met AHT Solved a 5 claims call in under 10 min 100% Attendance Entered all my exceptions by myself Built a NICU in 10 mins or less Met FCR De- escalated an irate caller OP in under 6 mins Answered a question on the chat Built an IP case in under 5 mins 2 QA's @ 100 2UES's Met ADH @ 96%
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
U-ACW 7 Sec's or less
Hold 100 secs or less
1 UES
0 Personal time
3 UES's
All QA's at 100 %
1 QA @ 100%
Embraced the Gray on a call
Received a compliment
Used Macros 100%
Met ADH @ 94%
Met AHT
Solved a 5 claims call in under 10 min
100% Attendance
Entered all my exceptions by myself
Built a NICU in 10 mins or less
Met FCR
De-escalated an irate caller
OP in under 6
mins
Answered a question on the chat
Built an IP case in under 5
mins
2 QA's @ 100
2UES's
Met ADH @ 96%