All QA's at 100 % Embraced the Gray on a call Answered a question on the chat Met ADH @ 94% Solved a 5 claims call in under 10 min Used Macros 100% Built an IP case in under 5 mins 3 UES's 2UES's Hold 100 secs or less OP in under 6 mins 2 QA's @ 100 U-ACW 7 Sec's or less 0 Personal time Received a compliment Met FCR 1 UES 1 QA @ 100% Entered all my exceptions by myself Met ADH @ 96% Met AHT De- escalated an irate caller Built a NICU in 10 mins or less 100% Attendance All QA's at 100 % Embraced the Gray on a call Answered a question on the chat Met ADH @ 94% Solved a 5 claims call in under 10 min Used Macros 100% Built an IP case in under 5 mins 3 UES's 2UES's Hold 100 secs or less OP in under 6 mins 2 QA's @ 100 U-ACW 7 Sec's or less 0 Personal time Received a compliment Met FCR 1 UES 1 QA @ 100% Entered all my exceptions by myself Met ADH @ 96% Met AHT De- escalated an irate caller Built a NICU in 10 mins or less 100% Attendance
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
All QA's at 100 %
Embraced the Gray on a call
Answered a question on the chat
Met ADH @ 94%
Solved a 5 claims call in under 10 min
Used Macros 100%
Built an IP case in under 5
mins
3 UES's
2UES's
Hold 100 secs or less
OP in under 6
mins
2 QA's @ 100
U-ACW 7 Sec's or less
0 Personal time
Received a compliment
Met FCR
1 UES
1 QA @ 100%
Entered all my exceptions by myself
Met ADH @ 96%
Met AHT
De-escalated an irate caller
Built a NICU in 10 mins or less
100% Attendance