2UES's 1 QA @ 100% Solved a 5 claims call in under 10 min 0 Personal time Built a NICU in 10 mins or less Met ADH @ 96% 1 UES Hold 100 secs or less De- escalated an irate caller Received a compliment 100% Attendance U-ACW 7 Sec's or less Met FCR Met AHT All QA's at 100 % Built an IP case in under 5 mins Used Macros 100% Answered a question on the chat Embraced the Gray on a call 3 UES's Met ADH @ 94% 2 QA's @ 100 Entered all my exceptions by myself OP in under 6 mins 2UES's 1 QA @ 100% Solved a 5 claims call in under 10 min 0 Personal time Built a NICU in 10 mins or less Met ADH @ 96% 1 UES Hold 100 secs or less De- escalated an irate caller Received a compliment 100% Attendance U-ACW 7 Sec's or less Met FCR Met AHT All QA's at 100 % Built an IP case in under 5 mins Used Macros 100% Answered a question on the chat Embraced the Gray on a call 3 UES's Met ADH @ 94% 2 QA's @ 100 Entered all my exceptions by myself OP in under 6 mins
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
2UES's
1 QA @ 100%
Solved a 5 claims call in under 10 min
0 Personal time
Built a NICU in 10 mins or less
Met ADH @ 96%
1 UES
Hold 100 secs or less
De-escalated an irate caller
Received a compliment
100% Attendance
U-ACW 7 Sec's or less
Met FCR
Met AHT
All QA's at 100 %
Built an IP case in under 5
mins
Used Macros 100%
Answered a question on the chat
Embraced the Gray on a call
3 UES's
Met ADH @ 94%
2 QA's @ 100
Entered all my exceptions by myself
OP in under 6
mins