Built aNICU in10 mins orlessReceived acomplimentEntered allmyexceptionsby myself0PersonaltimeDe-escalatedan iratecallerAllQA's at100 %OP inunder 6minsHold 100secs orless1UESMetADH @94%Built an IPcase inunder 5mins2 QA's@ 100MetFCRSolved a 5claims callin under10 minMetAHTUsedMacros100%3UES's100%Attendance1 QA@100%MetADH @96%U-ACW7 Sec'sor lessEmbracedthe Grayon a call2UES'sAnswereda questionon thechatBuilt aNICU in10 mins orlessReceived acomplimentEntered allmyexceptionsby myself0PersonaltimeDe-escalatedan iratecallerAllQA's at100 %OP inunder 6minsHold 100secs orless1UESMetADH @94%Built an IPcase inunder 5mins2 QA's@ 100MetFCRSolved a 5claims callin under10 minMetAHTUsedMacros100%3UES's100%Attendance1 QA@100%MetADH @96%U-ACW7 Sec'sor lessEmbracedthe Grayon a call2UES'sAnswereda questionon thechat

UHC Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Built a NICU in 10 mins or less
  2. Received a compliment
  3. Entered all my exceptions by myself
  4. 0 Personal time
  5. De-escalated an irate caller
  6. All QA's at 100 %
  7. OP in under 6 mins
  8. Hold 100 secs or less
  9. 1 UES
  10. Met ADH @ 94%
  11. Built an IP case in under 5 mins
  12. 2 QA's @ 100
  13. Met FCR
  14. Solved a 5 claims call in under 10 min
  15. Met AHT
  16. Used Macros 100%
  17. 3 UES's
  18. 100% Attendance
  19. 1 QA @ 100%
  20. Met ADH @ 96%
  21. U-ACW 7 Sec's or less
  22. Embraced the Gray on a call
  23. 2UES's
  24. Answered a question on the chat