2 QA's @ 100 3 UES's Met FCR U-ACW 7 Sec's or less Embraced the Gray on a call All QA's at 100 % Used Macros 100% Built a NICU in 10 mins or less 1 QA @ 100% OP in under 6 mins Met ADH @ 96% Built an IP case in under 5 mins Solved a 5 claims call in under 10 min Met ADH @ 94% 100% Attendance Entered all my exceptions by myself Met AHT Answered a question on the chat 1 UES Hold 100 secs or less Received a compliment 2UES's De- escalated an irate caller 0 Personal time 2 QA's @ 100 3 UES's Met FCR U-ACW 7 Sec's or less Embraced the Gray on a call All QA's at 100 % Used Macros 100% Built a NICU in 10 mins or less 1 QA @ 100% OP in under 6 mins Met ADH @ 96% Built an IP case in under 5 mins Solved a 5 claims call in under 10 min Met ADH @ 94% 100% Attendance Entered all my exceptions by myself Met AHT Answered a question on the chat 1 UES Hold 100 secs or less Received a compliment 2UES's De- escalated an irate caller 0 Personal time
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
2 QA's @ 100
3 UES's
Met FCR
U-ACW 7 Sec's or less
Embraced the Gray on a call
All QA's at 100 %
Used Macros 100%
Built a NICU in 10 mins or less
1 QA @ 100%
OP in under 6
mins
Met ADH @ 96%
Built an IP case in under 5
mins
Solved a 5 claims call in under 10 min
Met ADH @ 94%
100% Attendance
Entered all my exceptions by myself
Met AHT
Answered a question on the chat
1 UES
Hold 100 secs or less
Received a compliment
2UES's
De-escalated an irate caller
0 Personal time