1 QA @ 100% 1 UES 2UES's 0 Personal time 3 UES's 2 QA's @ 100 Met ADH @ 96% 100% Attendance OP in under 6 mins Met ADH @ 94% Embraced the Gray on a call Answered a question on the chat All QA's at 100 % Entered all my exceptions by myself Solved a 5 claims call in under 10 min Built a NICU in 10 mins or less Built an IP case in under 5 mins Met AHT Used Macros 100% Met FCR Received a compliment De- escalated an irate caller Hold 100 secs or less U-ACW 7 Sec's or less 1 QA @ 100% 1 UES 2UES's 0 Personal time 3 UES's 2 QA's @ 100 Met ADH @ 96% 100% Attendance OP in under 6 mins Met ADH @ 94% Embraced the Gray on a call Answered a question on the chat All QA's at 100 % Entered all my exceptions by myself Solved a 5 claims call in under 10 min Built a NICU in 10 mins or less Built an IP case in under 5 mins Met AHT Used Macros 100% Met FCR Received a compliment De- escalated an irate caller Hold 100 secs or less U-ACW 7 Sec's or less
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1 QA @ 100%
1 UES
2UES's
0 Personal time
3 UES's
2 QA's @ 100
Met ADH @ 96%
100% Attendance
OP in under 6
mins
Met ADH @ 94%
Embraced the Gray on a call
Answered a question on the chat
All QA's at 100 %
Entered all my exceptions by myself
Solved a 5 claims call in under 10 min
Built a NICU in 10 mins or less
Built an IP case in under 5
mins
Met AHT
Used Macros 100%
Met FCR
Received a compliment
De-escalated an irate caller
Hold 100 secs or less
U-ACW 7 Sec's or less