2UES's1 QA@100%Solved a 5claims callin under10 min0PersonaltimeBuilt aNICU in10 mins orlessMetADH @96%1UESHold 100secs orlessDe-escalatedan iratecallerReceived acompliment100%AttendanceU-ACW7 Sec'sor lessMetFCRMetAHTAllQA's at100 %Built an IPcase inunder 5minsUsedMacros100%Answereda questionon thechatEmbracedthe Grayon a call3UES'sMetADH @94%2 QA's@ 100Entered allmyexceptionsby myselfOP inunder 6mins2UES's1 QA@100%Solved a 5claims callin under10 min0PersonaltimeBuilt aNICU in10 mins orlessMetADH @96%1UESHold 100secs orlessDe-escalatedan iratecallerReceived acompliment100%AttendanceU-ACW7 Sec'sor lessMetFCRMetAHTAllQA's at100 %Built an IPcase inunder 5minsUsedMacros100%Answereda questionon thechatEmbracedthe Grayon a call3UES'sMetADH @94%2 QA's@ 100Entered allmyexceptionsby myselfOP inunder 6mins

UHC Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 2UES's
  2. 1 QA @ 100%
  3. Solved a 5 claims call in under 10 min
  4. 0 Personal time
  5. Built a NICU in 10 mins or less
  6. Met ADH @ 96%
  7. 1 UES
  8. Hold 100 secs or less
  9. De-escalated an irate caller
  10. Received a compliment
  11. 100% Attendance
  12. U-ACW 7 Sec's or less
  13. Met FCR
  14. Met AHT
  15. All QA's at 100 %
  16. Built an IP case in under 5 mins
  17. Used Macros 100%
  18. Answered a question on the chat
  19. Embraced the Gray on a call
  20. 3 UES's
  21. Met ADH @ 94%
  22. 2 QA's @ 100
  23. Entered all my exceptions by myself
  24. OP in under 6 mins