0 Personal time Met ADH @ 94% Used Macros 100% Answered a question on the chat OP in under 6 mins 100% Attendance U-ACW 7 Sec's or less Entered all my exceptions by myself De- escalated an irate caller Received a compliment Hold 100 secs or less 2 QA's @ 100 Built an IP case in under 5 mins 3 UES's Built a NICU in 10 mins or less Met ADH @ 96% 1 QA @ 100% All QA's at 100 % Met AHT Embraced the Gray on a call Solved a 5 claims call in under 10 min Met FCR 1 UES 2UES's 0 Personal time Met ADH @ 94% Used Macros 100% Answered a question on the chat OP in under 6 mins 100% Attendance U-ACW 7 Sec's or less Entered all my exceptions by myself De- escalated an irate caller Received a compliment Hold 100 secs or less 2 QA's @ 100 Built an IP case in under 5 mins 3 UES's Built a NICU in 10 mins or less Met ADH @ 96% 1 QA @ 100% All QA's at 100 % Met AHT Embraced the Gray on a call Solved a 5 claims call in under 10 min Met FCR 1 UES 2UES's
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
0 Personal time
Met ADH @ 94%
Used Macros 100%
Answered a question on the chat
OP in under 6
mins
100% Attendance
U-ACW 7 Sec's or less
Entered all my exceptions by myself
De-escalated an irate caller
Received a compliment
Hold 100 secs or less
2 QA's @ 100
Built an IP case in under 5
mins
3 UES's
Built a NICU in 10 mins or less
Met ADH @ 96%
1 QA @ 100%
All QA's at 100 %
Met AHT
Embraced the Gray on a call
Solved a 5 claims call in under 10 min
Met FCR
1 UES
2UES's