Met ADH @ 96% 100% Attendance Received a compliment 0 Personal time U-ACW 7 Sec's or less 1 QA @ 100% Met AHT Hold 100 secs or less 1 UES 3 UES's Used Macros 100% Entered all my exceptions by myself Built an IP case in under 5 mins De- escalated an irate caller Met ADH @ 94% 2UES's OP in under 6 mins Solved a 5 claims call in under 10 min Answered a question on the chat 2 QA's @ 100 Met FCR All QA's at 100 % Embraced the Gray on a call Built a NICU in 10 mins or less Met ADH @ 96% 100% Attendance Received a compliment 0 Personal time U-ACW 7 Sec's or less 1 QA @ 100% Met AHT Hold 100 secs or less 1 UES 3 UES's Used Macros 100% Entered all my exceptions by myself Built an IP case in under 5 mins De- escalated an irate caller Met ADH @ 94% 2UES's OP in under 6 mins Solved a 5 claims call in under 10 min Answered a question on the chat 2 QA's @ 100 Met FCR All QA's at 100 % Embraced the Gray on a call Built a NICU in 10 mins or less
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Met ADH @ 96%
100% Attendance
Received a compliment
0 Personal time
U-ACW 7 Sec's or less
1 QA @ 100%
Met AHT
Hold 100 secs or less
1 UES
3 UES's
Used Macros 100%
Entered all my exceptions by myself
Built an IP case in under 5
mins
De-escalated an irate caller
Met ADH @ 94%
2UES's
OP in under 6
mins
Solved a 5 claims call in under 10 min
Answered a question on the chat
2 QA's @ 100
Met FCR
All QA's at 100 %
Embraced the Gray on a call
Built a NICU in 10 mins or less