MetFCR0PersonaltimeBuilt aNICU in10 mins orlessEmbracedthe Grayon a call3UES'sReceived acomplimentAllQA's at100 %1 QA@100%UsedMacros100%100%AttendanceSolved a 5claims callin under10 minMetAHT2UES's1UESHold 100secs orlessOP inunder 6minsMetADH @96%Built an IPcase inunder 5mins2 QA's@ 100U-ACW7 Sec'sor lessMetADH @94%Entered allmyexceptionsby myselfAnswereda questionon thechatDe-escalatedan iratecallerMetFCR0PersonaltimeBuilt aNICU in10 mins orlessEmbracedthe Grayon a call3UES'sReceived acomplimentAllQA's at100 %1 QA@100%UsedMacros100%100%AttendanceSolved a 5claims callin under10 minMetAHT2UES's1UESHold 100secs orlessOP inunder 6minsMetADH @96%Built an IPcase inunder 5mins2 QA's@ 100U-ACW7 Sec'sor lessMetADH @94%Entered allmyexceptionsby myselfAnswereda questionon thechatDe-escalatedan iratecaller

UHC Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Met FCR
  2. 0 Personal time
  3. Built a NICU in 10 mins or less
  4. Embraced the Gray on a call
  5. 3 UES's
  6. Received a compliment
  7. All QA's at 100 %
  8. 1 QA @ 100%
  9. Used Macros 100%
  10. 100% Attendance
  11. Solved a 5 claims call in under 10 min
  12. Met AHT
  13. 2UES's
  14. 1 UES
  15. Hold 100 secs or less
  16. OP in under 6 mins
  17. Met ADH @ 96%
  18. Built an IP case in under 5 mins
  19. 2 QA's @ 100
  20. U-ACW 7 Sec's or less
  21. Met ADH @ 94%
  22. Entered all my exceptions by myself
  23. Answered a question on the chat
  24. De-escalated an irate caller