2 QA's@ 100MetAHTBuilt aNICU in10 mins orlessMetADH @94%OP inunder 6mins1 QA@100%Answereda questionon thechatDe-escalatedan iratecallerSolved a 5claims callin under10 minUsedMacros100%U-ACW7 Sec'sor lessEmbracedthe Grayon a callEntered allmyexceptionsby myselfMetFCRHold 100secs orless3UES's0Personaltime100%Attendance1UESReceived acomplimentBuilt an IPcase inunder 5mins2UES'sAllQA's at100 %MetADH @96%2 QA's@ 100MetAHTBuilt aNICU in10 mins orlessMetADH @94%OP inunder 6mins1 QA@100%Answereda questionon thechatDe-escalatedan iratecallerSolved a 5claims callin under10 minUsedMacros100%U-ACW7 Sec'sor lessEmbracedthe Grayon a callEntered allmyexceptionsby myselfMetFCRHold 100secs orless3UES's0Personaltime100%Attendance1UESReceived acomplimentBuilt an IPcase inunder 5mins2UES'sAllQA's at100 %MetADH @96%

UHC Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 2 QA's @ 100
  2. Met AHT
  3. Built a NICU in 10 mins or less
  4. Met ADH @ 94%
  5. OP in under 6 mins
  6. 1 QA @ 100%
  7. Answered a question on the chat
  8. De-escalated an irate caller
  9. Solved a 5 claims call in under 10 min
  10. Used Macros 100%
  11. U-ACW 7 Sec's or less
  12. Embraced the Gray on a call
  13. Entered all my exceptions by myself
  14. Met FCR
  15. Hold 100 secs or less
  16. 3 UES's
  17. 0 Personal time
  18. 100% Attendance
  19. 1 UES
  20. Received a compliment
  21. Built an IP case in under 5 mins
  22. 2UES's
  23. All QA's at 100 %
  24. Met ADH @ 96%