Hold 100 secs or less Met ADH @ 96% All QA's at 100 % Met AHT U-ACW 7 Sec's or less Built a NICU in 10 mins or less Entered all my exceptions by myself Met FCR De- escalated an irate caller Built an IP case in under 5 mins 2UES's 2 QA's @ 100 Answered a question on the chat 0 Personal time OP in under 6 mins Embraced the Gray on a call 1 UES Received a compliment 1 QA @ 100% 100% Attendance Used Macros 100% Met ADH @ 94% Solved a 5 claims call in under 10 min 3 UES's Hold 100 secs or less Met ADH @ 96% All QA's at 100 % Met AHT U-ACW 7 Sec's or less Built a NICU in 10 mins or less Entered all my exceptions by myself Met FCR De- escalated an irate caller Built an IP case in under 5 mins 2UES's 2 QA's @ 100 Answered a question on the chat 0 Personal time OP in under 6 mins Embraced the Gray on a call 1 UES Received a compliment 1 QA @ 100% 100% Attendance Used Macros 100% Met ADH @ 94% Solved a 5 claims call in under 10 min 3 UES's
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Hold 100 secs or less
Met ADH @ 96%
All QA's at 100 %
Met AHT
U-ACW 7 Sec's or less
Built a NICU in 10 mins or less
Entered all my exceptions by myself
Met FCR
De-escalated an irate caller
Built an IP case in under 5
mins
2UES's
2 QA's @ 100
Answered a question on the chat
0 Personal time
OP in under 6
mins
Embraced the Gray on a call
1 UES
Received a compliment
1 QA @ 100%
100% Attendance
Used Macros 100%
Met ADH @ 94%
Solved a 5 claims call in under 10 min
3 UES's