Entered allmyexceptionsby myself100%AttendanceBuilt an IPcase inunder 5minsHold 100secs orlessAnswereda questionon thechatMetADH @94%MetAHTUsedMacros100%OP inunder 6mins1 QA@100%1UESBuilt aNICU in10 mins orless2 QA's@ 1000PersonaltimeMetADH @96%Embracedthe Grayon a call3UES'sU-ACW7 Sec'sor less2UES'sAllQA's at100 %Solved a 5claims callin under10 minMetFCRReceived acomplimentDe-escalatedan iratecallerEntered allmyexceptionsby myself100%AttendanceBuilt an IPcase inunder 5minsHold 100secs orlessAnswereda questionon thechatMetADH @94%MetAHTUsedMacros100%OP inunder 6mins1 QA@100%1UESBuilt aNICU in10 mins orless2 QA's@ 1000PersonaltimeMetADH @96%Embracedthe Grayon a call3UES'sU-ACW7 Sec'sor less2UES'sAllQA's at100 %Solved a 5claims callin under10 minMetFCRReceived acomplimentDe-escalatedan iratecaller

UHC Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Entered all my exceptions by myself
  2. 100% Attendance
  3. Built an IP case in under 5 mins
  4. Hold 100 secs or less
  5. Answered a question on the chat
  6. Met ADH @ 94%
  7. Met AHT
  8. Used Macros 100%
  9. OP in under 6 mins
  10. 1 QA @ 100%
  11. 1 UES
  12. Built a NICU in 10 mins or less
  13. 2 QA's @ 100
  14. 0 Personal time
  15. Met ADH @ 96%
  16. Embraced the Gray on a call
  17. 3 UES's
  18. U-ACW 7 Sec's or less
  19. 2UES's
  20. All QA's at 100 %
  21. Solved a 5 claims call in under 10 min
  22. Met FCR
  23. Received a compliment
  24. De-escalated an irate caller