1 QA@100%Hold 100secs orlessEntered allmyexceptionsby myselfReceived acomplimentDe-escalatedan iratecallerBuilt aNICU in10 mins orless2UES'sSolved a 5claims callin under10 min3UES'sMetAHTBuilt an IPcase inunder 5mins2 QA's@ 100Embracedthe Grayon a call100%AttendanceAnswereda questionon thechatOP inunder 6mins1UESMetADH @94%AllQA's at100 %0PersonaltimeMetADH @96%MetFCRUsedMacros100%U-ACW7 Sec'sor less1 QA@100%Hold 100secs orlessEntered allmyexceptionsby myselfReceived acomplimentDe-escalatedan iratecallerBuilt aNICU in10 mins orless2UES'sSolved a 5claims callin under10 min3UES'sMetAHTBuilt an IPcase inunder 5mins2 QA's@ 100Embracedthe Grayon a call100%AttendanceAnswereda questionon thechatOP inunder 6mins1UESMetADH @94%AllQA's at100 %0PersonaltimeMetADH @96%MetFCRUsedMacros100%U-ACW7 Sec'sor less

UHC Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 1 QA @ 100%
  2. Hold 100 secs or less
  3. Entered all my exceptions by myself
  4. Received a compliment
  5. De-escalated an irate caller
  6. Built a NICU in 10 mins or less
  7. 2UES's
  8. Solved a 5 claims call in under 10 min
  9. 3 UES's
  10. Met AHT
  11. Built an IP case in under 5 mins
  12. 2 QA's @ 100
  13. Embraced the Gray on a call
  14. 100% Attendance
  15. Answered a question on the chat
  16. OP in under 6 mins
  17. 1 UES
  18. Met ADH @ 94%
  19. All QA's at 100 %
  20. 0 Personal time
  21. Met ADH @ 96%
  22. Met FCR
  23. Used Macros 100%
  24. U-ACW 7 Sec's or less