(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"I need to talk to a manager!"
Volume shortage
Patient’s address from New Mexico
MDO inbound call
Patient's phone # ending with a "3"
Made a patient laugh
Give Bryan a high five
Patient provided new CC
2-month supply
Receiving praise from patient
Patient's first name is Bryan
"I want to pick up today!"
Receives positive feedback or experience
"Where is my medication or package?"
Troubleshooting text message for patient (spam)
Switches from PU to delivery or vice versa
Carrier delivered to the wrong address
"Can you charge the credit card on file?”
"I would like to update my address."
"My doctor called in the prescription today."
Call longer than 10 minutes
Patient's last name starts with the letter "V"
Coordinates with another team member to help a patient
