Make aWarmTransfer forCC SaleHelp acustomer fromWausau orStevens PointTuesdayNR 35secondsor lessMentionOLBAlerts to acustomerThursdayCPH 12 orHigherAdvise acustomerof ODPoptionsFirst call on Fridayends with asking acustomer if there'sanything else youcan help with andthanking for bsnsMondayCPH of 11or higherPlace aninternationaltravel alert andwish ourcustomer a safetripGet acomplimentfrom amember ofmgmt. for JDPFree!WednesdayCPH 11.5or higherTalk to acustomer withthe sameInitials as youDecline afee refundfor acustomerMondayNR 40secondsor lessIssue acustomer aGreen BayPackersDebit CardCleanyour deskonce thisweekUse a customercustomer'sname morethan 3 times ina callUse a newway to thanka customerfor theirbusinessNR AvgthroughThursday 45seconds orlessWednesdayCPH higherthan weeklyAvgWednesdayAHT 4:40lessHigh Five Yourneighbor if youhear themthank acustomer forbusinessThursdayNR less thanyour monthlyAVGDeescalateand escalatedcaller withouttransferMake aWarmTransfer forCC SaleHelp acustomer fromWausau orStevens PointTuesdayNR 35secondsor lessMentionOLBAlerts to acustomerThursdayCPH 12 orHigherAdvise acustomerof ODPoptionsFirst call on Fridayends with asking acustomer if there'sanything else youcan help with andthanking for bsnsMondayCPH of 11or higherPlace aninternationaltravel alert andwish ourcustomer a safetripGet acomplimentfrom amember ofmgmt. for JDPFree!WednesdayCPH 11.5or higherTalk to acustomer withthe sameInitials as youDecline afee refundfor acustomerMondayNR 40secondsor lessIssue acustomer aGreen BayPackersDebit CardCleanyour deskonce thisweekUse a customercustomer'sname morethan 3 times ina callUse a newway to thanka customerfor theirbusinessNR AvgthroughThursday 45seconds orlessWednesdayCPH higherthan weeklyAvgWednesdayAHT 4:40lessHigh Five Yourneighbor if youhear themthank acustomer forbusinessThursdayNR less thanyour monthlyAVGDeescalateand escalatedcaller withouttransfer

Customer Care Spring Fling Bingggggo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Make a Warm Transfer for CC Sale
  2. Help a customer from Wausau or Stevens Point
  3. Tuesday NR 35 seconds or less
  4. Mention OLB Alerts to a customer
  5. Thursday CPH 12 or Higher
  6. Advise a customer of ODP options
  7. First call on Friday ends with asking a customer if there's anything else you can help with and thanking for bsns
  8. Monday CPH of 11 or higher
  9. Place an international travel alert and wish our customer a safe trip
  10. Get a compliment from a member of mgmt. for JDP
  11. Free!
  12. Wednesday CPH 11.5 or higher
  13. Talk to a customer with the same Initials as you
  14. Decline a fee refund for a customer
  15. Monday NR 40 seconds or less
  16. Issue a customer a Green Bay Packers Debit Card
  17. Clean your desk once this week
  18. Use a customer customer's name more than 3 times in a call
  19. Use a new way to thank a customer for their business
  20. NR Avg through Thursday 45 seconds or less
  21. Wednesday CPH higher than weekly Avg
  22. Wednesday AHT 4:40 less
  23. High Five Your neighbor if you hear them thank a customer for business
  24. Thursday NR less than your monthly AVG
  25. Deescalate and escalated caller without transfer