Make aWarmTransfer forCC SaleUse a newway to thanka customerfor theirbusinessWednesdayCPH 11.5or higherIssue acustomer aGreen BayPackersDebit CardMentionOLBAlerts to acustomerCleanyour deskonce thisweekThursdayNR less thanyour monthlyAVGUse a customercustomer'sname morethan 3 times ina callMondayNR 40secondsor lessTalk to acustomer withthe sameInitials as youMondayCPH of 11or higherHigh Five Yourneighbor if youhear themthank acustomer forbusinessNR AvgthroughThursday 45seconds orlessHelp acustomer fromWausau orStevens PointTuesdayNR 35secondsor lessFree!ThursdayCPH 12 orHigherWednesdayCPH higherthan weeklyAvgDecline afee refundfor acustomerPlace aninternationaltravel alert andwish ourcustomer a safetripFirst call on Fridayends with asking acustomer if there'sanything else youcan help with andthanking for bsnsDeescalateand escalatedcaller withouttransferWednesdayAHT 4:40lessGet acomplimentfrom amember ofmgmt. for JDPAdvise acustomerof ODPoptionsMake aWarmTransfer forCC SaleUse a newway to thanka customerfor theirbusinessWednesdayCPH 11.5or higherIssue acustomer aGreen BayPackersDebit CardMentionOLBAlerts to acustomerCleanyour deskonce thisweekThursdayNR less thanyour monthlyAVGUse a customercustomer'sname morethan 3 times ina callMondayNR 40secondsor lessTalk to acustomer withthe sameInitials as youMondayCPH of 11or higherHigh Five Yourneighbor if youhear themthank acustomer forbusinessNR AvgthroughThursday 45seconds orlessHelp acustomer fromWausau orStevens PointTuesdayNR 35secondsor lessFree!ThursdayCPH 12 orHigherWednesdayCPH higherthan weeklyAvgDecline afee refundfor acustomerPlace aninternationaltravel alert andwish ourcustomer a safetripFirst call on Fridayends with asking acustomer if there'sanything else youcan help with andthanking for bsnsDeescalateand escalatedcaller withouttransferWednesdayAHT 4:40lessGet acomplimentfrom amember ofmgmt. for JDPAdvise acustomerof ODPoptions

Customer Care Spring Fling Bingggggo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Make a Warm Transfer for CC Sale
  2. Use a new way to thank a customer for their business
  3. Wednesday CPH 11.5 or higher
  4. Issue a customer a Green Bay Packers Debit Card
  5. Mention OLB Alerts to a customer
  6. Clean your desk once this week
  7. Thursday NR less than your monthly AVG
  8. Use a customer customer's name more than 3 times in a call
  9. Monday NR 40 seconds or less
  10. Talk to a customer with the same Initials as you
  11. Monday CPH of 11 or higher
  12. High Five Your neighbor if you hear them thank a customer for business
  13. NR Avg through Thursday 45 seconds or less
  14. Help a customer from Wausau or Stevens Point
  15. Tuesday NR 35 seconds or less
  16. Free!
  17. Thursday CPH 12 or Higher
  18. Wednesday CPH higher than weekly Avg
  19. Decline a fee refund for a customer
  20. Place an international travel alert and wish our customer a safe trip
  21. First call on Friday ends with asking a customer if there's anything else you can help with and thanking for bsns
  22. Deescalate and escalated caller without transfer
  23. Wednesday AHT 4:40 less
  24. Get a compliment from a member of mgmt. for JDP
  25. Advise a customer of ODP options