MondayNR 40secondsor lessNR AvgthroughThursday 45seconds orlessMake aWarmTransfer forCC SaleMentionOLBAlerts to acustomerWednesdayAHT 4:40lessUse a customercustomer'sname morethan 3 times ina callAdvise acustomerof ODPoptionsIssue acustomer aGreen BayPackersDebit CardTalk to acustomer withthe sameInitials as youTuesdayNR 35secondsor lessPlace aninternationaltravel alert andwish ourcustomer a safetripHelp acustomer fromWausau orStevens PointUse a newway to thanka customerfor theirbusinessDeescalateand escalatedcaller withouttransferThursdayCPH 12 orHigherGet acomplimentfrom amember ofmgmt. for JDPCleanyour deskonce thisweekMondayCPH of 11or higherDecline afee refundfor acustomerThursdayNR less thanyour monthlyAVGFree!First call on Fridayends with asking acustomer if there'sanything else youcan help with andthanking for bsnsWednesdayCPH higherthan weeklyAvgHigh Five Yourneighbor if youhear themthank acustomer forbusinessWednesdayCPH 11.5or higherMondayNR 40secondsor lessNR AvgthroughThursday 45seconds orlessMake aWarmTransfer forCC SaleMentionOLBAlerts to acustomerWednesdayAHT 4:40lessUse a customercustomer'sname morethan 3 times ina callAdvise acustomerof ODPoptionsIssue acustomer aGreen BayPackersDebit CardTalk to acustomer withthe sameInitials as youTuesdayNR 35secondsor lessPlace aninternationaltravel alert andwish ourcustomer a safetripHelp acustomer fromWausau orStevens PointUse a newway to thanka customerfor theirbusinessDeescalateand escalatedcaller withouttransferThursdayCPH 12 orHigherGet acomplimentfrom amember ofmgmt. for JDPCleanyour deskonce thisweekMondayCPH of 11or higherDecline afee refundfor acustomerThursdayNR less thanyour monthlyAVGFree!First call on Fridayends with asking acustomer if there'sanything else youcan help with andthanking for bsnsWednesdayCPH higherthan weeklyAvgHigh Five Yourneighbor if youhear themthank acustomer forbusinessWednesdayCPH 11.5or higher

Customer Care Spring Fling Bingggggo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Monday NR 40 seconds or less
  2. NR Avg through Thursday 45 seconds or less
  3. Make a Warm Transfer for CC Sale
  4. Mention OLB Alerts to a customer
  5. Wednesday AHT 4:40 less
  6. Use a customer customer's name more than 3 times in a call
  7. Advise a customer of ODP options
  8. Issue a customer a Green Bay Packers Debit Card
  9. Talk to a customer with the same Initials as you
  10. Tuesday NR 35 seconds or less
  11. Place an international travel alert and wish our customer a safe trip
  12. Help a customer from Wausau or Stevens Point
  13. Use a new way to thank a customer for their business
  14. Deescalate and escalated caller without transfer
  15. Thursday CPH 12 or Higher
  16. Get a compliment from a member of mgmt. for JDP
  17. Clean your desk once this week
  18. Monday CPH of 11 or higher
  19. Decline a fee refund for a customer
  20. Thursday NR less than your monthly AVG
  21. Free!
  22. First call on Friday ends with asking a customer if there's anything else you can help with and thanking for bsns
  23. Wednesday CPH higher than weekly Avg
  24. High Five Your neighbor if you hear them thank a customer for business
  25. Wednesday CPH 11.5 or higher