Use a newway to thanka customerfor theirbusinessGet acomplimentfrom amember ofmgmt. for JDPHigh Five Yourneighbor if youhear themthank acustomer forbusinessFirst call on Fridayends with asking acustomer if there'sanything else youcan help with andthanking for bsnsTuesdayNR 35secondsor lessWednesdayCPH higherthan weeklyAvgMentionOLBAlerts to acustomerWednesdayAHT 4:40lessThursdayNR less thanyour monthlyAVGCleanyour deskonce thisweekThursdayCPH 12 orHigherDeescalateand escalatedcaller withouttransferAdvise acustomerof ODPoptionsMondayNR 40secondsor lessHelp acustomer fromWausau orStevens PointFree!Make aWarmTransfer forCC SaleIssue acustomer aGreen BayPackersDebit CardWednesdayCPH 11.5or higherPlace aninternationaltravel alert andwish ourcustomer a safetripNR AvgthroughThursday 45seconds orlessDecline afee refundfor acustomerMondayCPH of 11or higherTalk to acustomer withthe sameInitials as youUse a customercustomer'sname morethan 3 times ina callUse a newway to thanka customerfor theirbusinessGet acomplimentfrom amember ofmgmt. for JDPHigh Five Yourneighbor if youhear themthank acustomer forbusinessFirst call on Fridayends with asking acustomer if there'sanything else youcan help with andthanking for bsnsTuesdayNR 35secondsor lessWednesdayCPH higherthan weeklyAvgMentionOLBAlerts to acustomerWednesdayAHT 4:40lessThursdayNR less thanyour monthlyAVGCleanyour deskonce thisweekThursdayCPH 12 orHigherDeescalateand escalatedcaller withouttransferAdvise acustomerof ODPoptionsMondayNR 40secondsor lessHelp acustomer fromWausau orStevens PointFree!Make aWarmTransfer forCC SaleIssue acustomer aGreen BayPackersDebit CardWednesdayCPH 11.5or higherPlace aninternationaltravel alert andwish ourcustomer a safetripNR AvgthroughThursday 45seconds orlessDecline afee refundfor acustomerMondayCPH of 11or higherTalk to acustomer withthe sameInitials as youUse a customercustomer'sname morethan 3 times ina call

Customer Care Spring Fling Bingggggo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Use a new way to thank a customer for their business
  2. Get a compliment from a member of mgmt. for JDP
  3. High Five Your neighbor if you hear them thank a customer for business
  4. First call on Friday ends with asking a customer if there's anything else you can help with and thanking for bsns
  5. Tuesday NR 35 seconds or less
  6. Wednesday CPH higher than weekly Avg
  7. Mention OLB Alerts to a customer
  8. Wednesday AHT 4:40 less
  9. Thursday NR less than your monthly AVG
  10. Clean your desk once this week
  11. Thursday CPH 12 or Higher
  12. Deescalate and escalated caller without transfer
  13. Advise a customer of ODP options
  14. Monday NR 40 seconds or less
  15. Help a customer from Wausau or Stevens Point
  16. Free!
  17. Make a Warm Transfer for CC Sale
  18. Issue a customer a Green Bay Packers Debit Card
  19. Wednesday CPH 11.5 or higher
  20. Place an international travel alert and wish our customer a safe trip
  21. NR Avg through Thursday 45 seconds or less
  22. Decline a fee refund for a customer
  23. Monday CPH of 11 or higher
  24. Talk to a customer with the same Initials as you
  25. Use a customer customer's name more than 3 times in a call