TuesdayNR 35secondsor lessHelp acustomer fromWausau orStevens PointThursdayNR less thanyour monthlyAVGMake aWarmTransfer forCC SaleThursdayCPH 12 orHigherCleanyour deskonce thisweekWednesdayCPH higherthan weeklyAvgUse a customercustomer'sname morethan 3 times ina callHigh Five Yourneighbor if youhear themthank acustomer forbusinessDeescalateand escalatedcaller withouttransferDecline afee refundfor acustomerWednesdayAHT 4:40lessIssue acustomer aGreen BayPackersDebit CardNR AvgthroughThursday 45seconds orlessPlace aninternationaltravel alert andwish ourcustomer a safetripMondayNR 40secondsor lessFree!First call on Fridayends with asking acustomer if there'sanything else youcan help with andthanking for bsnsWednesdayCPH 11.5or higherMondayCPH of 11or higherUse a newway to thanka customerfor theirbusinessGet acomplimentfrom amember ofmgmt. for JDPAdvise acustomerof ODPoptionsTalk to acustomer withthe sameInitials as youMentionOLBAlerts to acustomerTuesdayNR 35secondsor lessHelp acustomer fromWausau orStevens PointThursdayNR less thanyour monthlyAVGMake aWarmTransfer forCC SaleThursdayCPH 12 orHigherCleanyour deskonce thisweekWednesdayCPH higherthan weeklyAvgUse a customercustomer'sname morethan 3 times ina callHigh Five Yourneighbor if youhear themthank acustomer forbusinessDeescalateand escalatedcaller withouttransferDecline afee refundfor acustomerWednesdayAHT 4:40lessIssue acustomer aGreen BayPackersDebit CardNR AvgthroughThursday 45seconds orlessPlace aninternationaltravel alert andwish ourcustomer a safetripMondayNR 40secondsor lessFree!First call on Fridayends with asking acustomer if there'sanything else youcan help with andthanking for bsnsWednesdayCPH 11.5or higherMondayCPH of 11or higherUse a newway to thanka customerfor theirbusinessGet acomplimentfrom amember ofmgmt. for JDPAdvise acustomerof ODPoptionsTalk to acustomer withthe sameInitials as youMentionOLBAlerts to acustomer

Customer Care Spring Fling Bingggggo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Tuesday NR 35 seconds or less
  2. Help a customer from Wausau or Stevens Point
  3. Thursday NR less than your monthly AVG
  4. Make a Warm Transfer for CC Sale
  5. Thursday CPH 12 or Higher
  6. Clean your desk once this week
  7. Wednesday CPH higher than weekly Avg
  8. Use a customer customer's name more than 3 times in a call
  9. High Five Your neighbor if you hear them thank a customer for business
  10. Deescalate and escalated caller without transfer
  11. Decline a fee refund for a customer
  12. Wednesday AHT 4:40 less
  13. Issue a customer a Green Bay Packers Debit Card
  14. NR Avg through Thursday 45 seconds or less
  15. Place an international travel alert and wish our customer a safe trip
  16. Monday NR 40 seconds or less
  17. Free!
  18. First call on Friday ends with asking a customer if there's anything else you can help with and thanking for bsns
  19. Wednesday CPH 11.5 or higher
  20. Monday CPH of 11 or higher
  21. Use a new way to thank a customer for their business
  22. Get a compliment from a member of mgmt. for JDP
  23. Advise a customer of ODP options
  24. Talk to a customer with the same Initials as you
  25. Mention OLB Alerts to a customer