Help acustomer fromWausau orStevens PointCleanyour deskonce thisweekNR AvgthroughThursday 45seconds orlessMondayCPH of 11or higherTuesdayNR 35secondsor lessPlace aninternationaltravel alert andwish ourcustomer a safetripMondayNR 40secondsor lessIssue acustomer aGreen BayPackersDebit CardDeescalateand escalatedcaller withouttransferTalk to acustomer withthe sameInitials as youWednesdayAHT 4:40lessMentionOLBAlerts to acustomerUse a customercustomer'sname morethan 3 times ina callAdvise acustomerof ODPoptionsHigh Five Yourneighbor if youhear themthank acustomer forbusinessThursdayNR less thanyour monthlyAVGFree!Get acomplimentfrom amember ofmgmt. for JDPWednesdayCPH higherthan weeklyAvgWednesdayCPH 11.5or higherThursdayCPH 12 orHigherMake aWarmTransfer forCC SaleDecline afee refundfor acustomerUse a newway to thanka customerfor theirbusinessFirst call on Fridayends with asking acustomer if there'sanything else youcan help with andthanking for bsnsHelp acustomer fromWausau orStevens PointCleanyour deskonce thisweekNR AvgthroughThursday 45seconds orlessMondayCPH of 11or higherTuesdayNR 35secondsor lessPlace aninternationaltravel alert andwish ourcustomer a safetripMondayNR 40secondsor lessIssue acustomer aGreen BayPackersDebit CardDeescalateand escalatedcaller withouttransferTalk to acustomer withthe sameInitials as youWednesdayAHT 4:40lessMentionOLBAlerts to acustomerUse a customercustomer'sname morethan 3 times ina callAdvise acustomerof ODPoptionsHigh Five Yourneighbor if youhear themthank acustomer forbusinessThursdayNR less thanyour monthlyAVGFree!Get acomplimentfrom amember ofmgmt. for JDPWednesdayCPH higherthan weeklyAvgWednesdayCPH 11.5or higherThursdayCPH 12 orHigherMake aWarmTransfer forCC SaleDecline afee refundfor acustomerUse a newway to thanka customerfor theirbusinessFirst call on Fridayends with asking acustomer if there'sanything else youcan help with andthanking for bsns

Customer Care Spring Fling Bingggggo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Help a customer from Wausau or Stevens Point
  2. Clean your desk once this week
  3. NR Avg through Thursday 45 seconds or less
  4. Monday CPH of 11 or higher
  5. Tuesday NR 35 seconds or less
  6. Place an international travel alert and wish our customer a safe trip
  7. Monday NR 40 seconds or less
  8. Issue a customer a Green Bay Packers Debit Card
  9. Deescalate and escalated caller without transfer
  10. Talk to a customer with the same Initials as you
  11. Wednesday AHT 4:40 less
  12. Mention OLB Alerts to a customer
  13. Use a customer customer's name more than 3 times in a call
  14. Advise a customer of ODP options
  15. High Five Your neighbor if you hear them thank a customer for business
  16. Thursday NR less than your monthly AVG
  17. Free!
  18. Get a compliment from a member of mgmt. for JDP
  19. Wednesday CPH higher than weekly Avg
  20. Wednesday CPH 11.5 or higher
  21. Thursday CPH 12 or Higher
  22. Make a Warm Transfer for CC Sale
  23. Decline a fee refund for a customer
  24. Use a new way to thank a customer for their business
  25. First call on Friday ends with asking a customer if there's anything else you can help with and thanking for bsns