(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Monday NR 40 seconds or less
Advise a customer of ODP options
Wednesday CPH 11.5 or higher
Wednesday AHT 4:40 less
Wednesday CPH higher than weekly Avg
Clean your desk once this week
Use a new way to thank a customer for their business
Help a customer from Wausau or Stevens Point
Get a compliment from a member of mgmt. for JDP
Deescalate and escalated caller without transfer
Tuesday NR 35 seconds or less
Talk to a customer with the same Initials as you
Place an international travel alert and wish our customer a safe trip
Decline a fee refund for a customer
Make a Warm Transfer for CC Sale
NR Avg through Thursday 45 seconds or less
Mention OLB Alerts to a customer
Thursday CPH 12 or Higher
Free!
Monday CPH of 11 or higher
High Five Your neighbor if you hear them thank a customer for business
Use a customer customer's name more than 3 times in a call
First call on Friday ends with asking a customer if there's anything else you can help with and thanking for bsns
