Make aWarmTransfer forCC SaleHigh Five Yourneighbor if youhear themthank acustomer forbusinessAdvise acustomerof ODPoptionsMondayNR 40secondsor lessThursdayNR less thanyour monthlyAVGUse a newway to thanka customerfor theirbusinessTuesdayNR 35secondsor lessFree!ThursdayCPH 12 orHigherFirst call on Fridayends with asking acustomer if there'sanything else youcan help with andthanking for bsnsTalk to acustomer withthe sameInitials as youPlace aninternationaltravel alert andwish ourcustomer a safetripUse a customercustomer'sname morethan 3 times ina callDecline afee refundfor acustomerMondayCPH of 11or higherMentionOLBAlerts to acustomerWednesdayCPH higherthan weeklyAvgIssue acustomer aGreen BayPackersDebit CardWednesdayCPH 11.5or higherGet acomplimentfrom amember ofmgmt. for JDPDeescalateand escalatedcaller withouttransferCleanyour deskonce thisweekHelp acustomer fromWausau orStevens PointNR AvgthroughThursday 45seconds orlessWednesdayAHT 4:40lessMake aWarmTransfer forCC SaleHigh Five Yourneighbor if youhear themthank acustomer forbusinessAdvise acustomerof ODPoptionsMondayNR 40secondsor lessThursdayNR less thanyour monthlyAVGUse a newway to thanka customerfor theirbusinessTuesdayNR 35secondsor lessFree!ThursdayCPH 12 orHigherFirst call on Fridayends with asking acustomer if there'sanything else youcan help with andthanking for bsnsTalk to acustomer withthe sameInitials as youPlace aninternationaltravel alert andwish ourcustomer a safetripUse a customercustomer'sname morethan 3 times ina callDecline afee refundfor acustomerMondayCPH of 11or higherMentionOLBAlerts to acustomerWednesdayCPH higherthan weeklyAvgIssue acustomer aGreen BayPackersDebit CardWednesdayCPH 11.5or higherGet acomplimentfrom amember ofmgmt. for JDPDeescalateand escalatedcaller withouttransferCleanyour deskonce thisweekHelp acustomer fromWausau orStevens PointNR AvgthroughThursday 45seconds orlessWednesdayAHT 4:40less

Customer Care Spring Fling Bingggggo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Make a Warm Transfer for CC Sale
  2. High Five Your neighbor if you hear them thank a customer for business
  3. Advise a customer of ODP options
  4. Monday NR 40 seconds or less
  5. Thursday NR less than your monthly AVG
  6. Use a new way to thank a customer for their business
  7. Tuesday NR 35 seconds or less
  8. Free!
  9. Thursday CPH 12 or Higher
  10. First call on Friday ends with asking a customer if there's anything else you can help with and thanking for bsns
  11. Talk to a customer with the same Initials as you
  12. Place an international travel alert and wish our customer a safe trip
  13. Use a customer customer's name more than 3 times in a call
  14. Decline a fee refund for a customer
  15. Monday CPH of 11 or higher
  16. Mention OLB Alerts to a customer
  17. Wednesday CPH higher than weekly Avg
  18. Issue a customer a Green Bay Packers Debit Card
  19. Wednesday CPH 11.5 or higher
  20. Get a compliment from a member of mgmt. for JDP
  21. Deescalate and escalated caller without transfer
  22. Clean your desk once this week
  23. Help a customer from Wausau or Stevens Point
  24. NR Avg through Thursday 45 seconds or less
  25. Wednesday AHT 4:40 less