WednesdayCPH higherthan weeklyAvgMentionOLBAlerts to acustomerFree!Deescalateand escalatedcaller withouttransferTalk to acustomer withthe sameInitials as youDecline afee refundfor acustomerNR AvgthroughThursday 45seconds orlessMake aWarmTransfer forCC SaleIssue acustomer aGreen BayPackersDebit CardUse a newway to thanka customerfor theirbusinessPlace aninternationaltravel alert andwish ourcustomer a safetripThursdayNR less thanyour monthlyAVGAdvise acustomerof ODPoptionsUse a customercustomer'sname morethan 3 times ina callWednesdayCPH 11.5or higherTuesdayNR 35secondsor lessThursdayCPH 12 orHigherWednesdayAHT 4:40lessCleanyour deskonce thisweekFirst call on Fridayends with asking acustomer if there'sanything else youcan help with andthanking for bsnsMondayNR 40secondsor lessGet acomplimentfrom amember ofmgmt. for JDPMondayCPH of 11or higherHelp acustomer fromWausau orStevens PointHigh Five Yourneighbor if youhear themthank acustomer forbusinessWednesdayCPH higherthan weeklyAvgMentionOLBAlerts to acustomerFree!Deescalateand escalatedcaller withouttransferTalk to acustomer withthe sameInitials as youDecline afee refundfor acustomerNR AvgthroughThursday 45seconds orlessMake aWarmTransfer forCC SaleIssue acustomer aGreen BayPackersDebit CardUse a newway to thanka customerfor theirbusinessPlace aninternationaltravel alert andwish ourcustomer a safetripThursdayNR less thanyour monthlyAVGAdvise acustomerof ODPoptionsUse a customercustomer'sname morethan 3 times ina callWednesdayCPH 11.5or higherTuesdayNR 35secondsor lessThursdayCPH 12 orHigherWednesdayAHT 4:40lessCleanyour deskonce thisweekFirst call on Fridayends with asking acustomer if there'sanything else youcan help with andthanking for bsnsMondayNR 40secondsor lessGet acomplimentfrom amember ofmgmt. for JDPMondayCPH of 11or higherHelp acustomer fromWausau orStevens PointHigh Five Yourneighbor if youhear themthank acustomer forbusiness

Customer Care Spring Fling Bingggggo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Wednesday CPH higher than weekly Avg
  2. Mention OLB Alerts to a customer
  3. Free!
  4. Deescalate and escalated caller without transfer
  5. Talk to a customer with the same Initials as you
  6. Decline a fee refund for a customer
  7. NR Avg through Thursday 45 seconds or less
  8. Make a Warm Transfer for CC Sale
  9. Issue a customer a Green Bay Packers Debit Card
  10. Use a new way to thank a customer for their business
  11. Place an international travel alert and wish our customer a safe trip
  12. Thursday NR less than your monthly AVG
  13. Advise a customer of ODP options
  14. Use a customer customer's name more than 3 times in a call
  15. Wednesday CPH 11.5 or higher
  16. Tuesday NR 35 seconds or less
  17. Thursday CPH 12 or Higher
  18. Wednesday AHT 4:40 less
  19. Clean your desk once this week
  20. First call on Friday ends with asking a customer if there's anything else you can help with and thanking for bsns
  21. Monday NR 40 seconds or less
  22. Get a compliment from a member of mgmt. for JDP
  23. Monday CPH of 11 or higher
  24. Help a customer from Wausau or Stevens Point
  25. High Five Your neighbor if you hear them thank a customer for business