WednesdayCPH 11.5or higherAdvise acustomerof ODPoptionsWednesdayCPH higherthan weeklyAvgNR AvgthroughThursday 45seconds orlessTuesdayNR 35secondsor lessDecline afee refundfor acustomerUse a customercustomer'sname morethan 3 times ina callCleanyour deskonce thisweekMondayCPH of 11or higherDeescalateand escalatedcaller withouttransferGet acomplimentfrom amember ofmgmt. for JDPHelp acustomer fromWausau orStevens PointIssue acustomer aGreen BayPackersDebit CardHigh Five Yourneighbor if youhear themthank acustomer forbusinessUse a newway to thanka customerfor theirbusinessFree!MondayNR 40secondsor lessTalk to acustomer withthe sameInitials as youWednesdayAHT 4:40lessMake aWarmTransfer forCC SalePlace aninternationaltravel alert andwish ourcustomer a safetripThursdayNR less thanyour monthlyAVGThursdayCPH 12 orHigherMentionOLBAlerts to acustomerFirst call on Fridayends with asking acustomer if there'sanything else youcan help with andthanking for bsnsWednesdayCPH 11.5or higherAdvise acustomerof ODPoptionsWednesdayCPH higherthan weeklyAvgNR AvgthroughThursday 45seconds orlessTuesdayNR 35secondsor lessDecline afee refundfor acustomerUse a customercustomer'sname morethan 3 times ina callCleanyour deskonce thisweekMondayCPH of 11or higherDeescalateand escalatedcaller withouttransferGet acomplimentfrom amember ofmgmt. for JDPHelp acustomer fromWausau orStevens PointIssue acustomer aGreen BayPackersDebit CardHigh Five Yourneighbor if youhear themthank acustomer forbusinessUse a newway to thanka customerfor theirbusinessFree!MondayNR 40secondsor lessTalk to acustomer withthe sameInitials as youWednesdayAHT 4:40lessMake aWarmTransfer forCC SalePlace aninternationaltravel alert andwish ourcustomer a safetripThursdayNR less thanyour monthlyAVGThursdayCPH 12 orHigherMentionOLBAlerts to acustomerFirst call on Fridayends with asking acustomer if there'sanything else youcan help with andthanking for bsns

Customer Care Spring Fling Bingggggo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Wednesday CPH 11.5 or higher
  2. Advise a customer of ODP options
  3. Wednesday CPH higher than weekly Avg
  4. NR Avg through Thursday 45 seconds or less
  5. Tuesday NR 35 seconds or less
  6. Decline a fee refund for a customer
  7. Use a customer customer's name more than 3 times in a call
  8. Clean your desk once this week
  9. Monday CPH of 11 or higher
  10. Deescalate and escalated caller without transfer
  11. Get a compliment from a member of mgmt. for JDP
  12. Help a customer from Wausau or Stevens Point
  13. Issue a customer a Green Bay Packers Debit Card
  14. High Five Your neighbor if you hear them thank a customer for business
  15. Use a new way to thank a customer for their business
  16. Free!
  17. Monday NR 40 seconds or less
  18. Talk to a customer with the same Initials as you
  19. Wednesday AHT 4:40 less
  20. Make a Warm Transfer for CC Sale
  21. Place an international travel alert and wish our customer a safe trip
  22. Thursday NR less than your monthly AVG
  23. Thursday CPH 12 or Higher
  24. Mention OLB Alerts to a customer
  25. First call on Friday ends with asking a customer if there's anything else you can help with and thanking for bsns