Free!WednesdayAHT 4:40lessThursdayCPH 12 orHigherUse a newway to thanka customerfor theirbusinessFirst call on Fridayends with asking acustomer if there'sanything else youcan help with andthanking for bsnsDecline afee refundfor acustomerIssue acustomer aGreen BayPackersDebit CardPlace aninternationaltravel alert andwish ourcustomer a safetripMondayNR 40secondsor lessMake aWarmTransfer forCC SaleTalk to acustomer withthe sameInitials as youMondayCPH of 11or higherMentionOLBAlerts to acustomerWednesdayCPH higherthan weeklyAvgUse a customercustomer'sname morethan 3 times ina callWednesdayCPH 11.5or higherDeescalateand escalatedcaller withouttransferTuesdayNR 35secondsor lessThursdayNR less thanyour monthlyAVGHigh Five Yourneighbor if youhear themthank acustomer forbusinessCleanyour deskonce thisweekAdvise acustomerof ODPoptionsHelp acustomer fromWausau orStevens PointGet acomplimentfrom amember ofmgmt. for JDPNR AvgthroughThursday 45seconds orlessFree!WednesdayAHT 4:40lessThursdayCPH 12 orHigherUse a newway to thanka customerfor theirbusinessFirst call on Fridayends with asking acustomer if there'sanything else youcan help with andthanking for bsnsDecline afee refundfor acustomerIssue acustomer aGreen BayPackersDebit CardPlace aninternationaltravel alert andwish ourcustomer a safetripMondayNR 40secondsor lessMake aWarmTransfer forCC SaleTalk to acustomer withthe sameInitials as youMondayCPH of 11or higherMentionOLBAlerts to acustomerWednesdayCPH higherthan weeklyAvgUse a customercustomer'sname morethan 3 times ina callWednesdayCPH 11.5or higherDeescalateand escalatedcaller withouttransferTuesdayNR 35secondsor lessThursdayNR less thanyour monthlyAVGHigh Five Yourneighbor if youhear themthank acustomer forbusinessCleanyour deskonce thisweekAdvise acustomerof ODPoptionsHelp acustomer fromWausau orStevens PointGet acomplimentfrom amember ofmgmt. for JDPNR AvgthroughThursday 45seconds orless

Customer Care Spring Fling Bingggggo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Free!
  2. Wednesday AHT 4:40 less
  3. Thursday CPH 12 or Higher
  4. Use a new way to thank a customer for their business
  5. First call on Friday ends with asking a customer if there's anything else you can help with and thanking for bsns
  6. Decline a fee refund for a customer
  7. Issue a customer a Green Bay Packers Debit Card
  8. Place an international travel alert and wish our customer a safe trip
  9. Monday NR 40 seconds or less
  10. Make a Warm Transfer for CC Sale
  11. Talk to a customer with the same Initials as you
  12. Monday CPH of 11 or higher
  13. Mention OLB Alerts to a customer
  14. Wednesday CPH higher than weekly Avg
  15. Use a customer customer's name more than 3 times in a call
  16. Wednesday CPH 11.5 or higher
  17. Deescalate and escalated caller without transfer
  18. Tuesday NR 35 seconds or less
  19. Thursday NR less than your monthly AVG
  20. High Five Your neighbor if you hear them thank a customer for business
  21. Clean your desk once this week
  22. Advise a customer of ODP options
  23. Help a customer from Wausau or Stevens Point
  24. Get a compliment from a member of mgmt. for JDP
  25. NR Avg through Thursday 45 seconds or less