(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Advise a customer of ODP options
Issue a customer a Green Bay Packers Debit Card
Monday NR 40 seconds or less
NR Avg through Thursday 45 seconds or less
Wednesday CPH 11.5 or higher
Monday CPH of 11 or higher
Make a Warm Transfer for CC Sale
Get a compliment from a member of mgmt. for JDP
Decline a fee refund for a customer
Thursday CPH 12 or Higher
Mention OLB Alerts to a customer
Wednesday CPH higher than weekly Avg
Free!
Talk to a customer with the same Initials as you
Deescalate and escalated caller without transfer
Wednesday AHT 4:40 less
Use a customer customer's name more than 3 times in a call
Tuesday NR 35 seconds or less
Clean your desk once this week
High Five Your neighbor if you hear them thank a customer for business
Use a new way to thank a customer for their business
Place an international travel alert and wish our customer a safe trip
Thursday NR less than your monthly AVG
Help a customer from Wausau or Stevens Point
First call on Friday ends with asking a customer if there's anything else you can help with and thanking for bsns
