This bingo card has 25 words: Monday NR 40 seconds or less, Tuesday NR 35 seconds or less, Monday CPH of 11 or higher, Talk to a customer with the same Initials as you, Wednesday CPH higher than weekly Avg, Deescalate and escalated caller without transfer, Wednesday AHT 4:40 less, Issue a customer a Green Bay Packers Debit Card, Make a Warm Transfer for CC Sale, Thursday CPH 12 or Higher, High Five Your neighbor if you hear them thank a customer for business, Mention OLB Alerts to a customer, Free!, Decline a fee refund for a customer, Use a customer customer's name more than 3 times in a call, Use a new way to thank a customer for their business, Wednesday CPH 11.5 or higher, Help a customer from Wausau or Stevens Point, Thursday NR less than your monthly AVG, First call on Friday ends with asking a customer if there's anything else you can help with and thanking for bsns, Place an international travel alert and wish our customer a safe trip, Get a compliment from a member of mgmt. for JDP, Clean your desk once this week, NR Avg through Thursday 45 seconds or less and Advise a customer of ODP options.
Customer Care Spring Fling Bingggggo | Bingo 4/17-4/23 | April 10-16 Customer Care Bingo | Customer Care Bingo Party | Green Bay Customer Care 3rd
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