(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Prop faxes you something
Prop fails to enter something in Yardi
“Can you remove this late fee?”
“What are these vacant charges?”
Prop does not respond after 3 or more attempts to contact them
MGR asks for something you cannot do
Asked for a final bill
Asks to reverse and reprocess a move-out for a different date
Promised renewals and they don’t come
Asked for a transfer
MGR asks you a question you have already answered
“Oh, well just nevermind then” after telling them you need IM approval to remove a VSF
Sounds like they have a civil war going on in the background when they call you
Prebill comes back with changes
Prebill takes more than 48 hours
“The residents aren’t happy”
“Can you talk to this resident? They are here in my office.”
Posts on-site payment late, resulting in a late fee
Asked to backbill
Calls you “honey, sweety, dear”, ect.
Prop calls the CSR line even though they have your number
MGR acts uncommonly chummy because they want something
MGR uses outdated slang term
After introing yourself, asked “Now where are you calling from?” before being Xfered to manager
Calls with a website problem
Asked to apply credits
Tell you all their move-ins/outs are done and they aren’t