Propfaxes yousomethingProp failsto entersomethingin Yardi“Can youremovethis latefee?”“What arethesevacantcharges?”Prop does notrespond after3 or moreattempts tocontact themMGR asksforsomethingyou cannotdoAskedfor afinal billAsks toreverse andreprocess amove-out for adifferent datePromisedrenewalsand theydon’t comeAskedfor atransferMGR asksyou a questionyou havealreadyanswered“Oh, well justnevermind then”after telling themyou need IMapproval toremove a VSFSounds like theyhave a civil wargoing on in thebackground whenthey call youPrebillcomesback withchangesPrebilltakesmore than48 hours“Theresidentsaren’thappy”“Can you talkto thisresident?They are herein my office.”Posts on-sitepayment late,resulting in alate feeAskedtobackbillCalls you“honey,sweety,dear”, ect.Prop calls theCSR lineeven thoughthey haveyour numberMGR actsuncommonlychummybecause theywant somethingMGRusesoutdatedslang termAfter introingyourself, asked“Now where areyou calling from?”before beingXfered to managerCalls witha websiteproblemAskedto applycreditsTell you alltheir move-ins/outs aredone andthey aren’tRespondsto a prebillin less than1 hourYou arepromisedbills and theydon’t comeProcess amove-in/move-outfor themPropfaxes yousomethingProp failsto entersomethingin Yardi“Can youremovethis latefee?”“What arethesevacantcharges?”Prop does notrespond after3 or moreattempts tocontact themMGR asksforsomethingyou cannotdoAskedfor afinal billAsks toreverse andreprocess amove-out for adifferent datePromisedrenewalsand theydon’t comeAskedfor atransferMGR asksyou a questionyou havealreadyanswered“Oh, well justnevermind then”after telling themyou need IMapproval toremove a VSFSounds like theyhave a civil wargoing on in thebackground whenthey call youPrebillcomesback withchangesPrebilltakesmore than48 hours“Theresidentsaren’thappy”“Can you talkto thisresident?They are herein my office.”Posts on-sitepayment late,resulting in alate feeAskedtobackbillCalls you“honey,sweety,dear”, ect.Prop calls theCSR lineeven thoughthey haveyour numberMGR actsuncommonlychummybecause theywant somethingMGRusesoutdatedslang termAfter introingyourself, asked“Now where areyou calling from?”before beingXfered to managerCalls witha websiteproblemAskedto applycreditsTell you alltheir move-ins/outs aredone andthey aren’tRespondsto a prebillin less than1 hourYou arepromisedbills and theydon’t comeProcess amove-in/move-outfor them

PM Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Prop faxes you something
  2. Prop fails to enter something in Yardi
  3. “Can you remove this late fee?”
  4. “What are these vacant charges?”
  5. Prop does not respond after 3 or more attempts to contact them
  6. MGR asks for something you cannot do
  7. Asked for a final bill
  8. Asks to reverse and reprocess a move-out for a different date
  9. Promised renewals and they don’t come
  10. Asked for a transfer
  11. MGR asks you a question you have already answered
  12. “Oh, well just nevermind then” after telling them you need IM approval to remove a VSF
  13. Sounds like they have a civil war going on in the background when they call you
  14. Prebill comes back with changes
  15. Prebill takes more than 48 hours
  16. “The residents aren’t happy”
  17. “Can you talk to this resident? They are here in my office.”
  18. Posts on-site payment late, resulting in a late fee
  19. Asked to backbill
  20. Calls you “honey, sweety, dear”, ect.
  21. Prop calls the CSR line even though they have your number
  22. MGR acts uncommonly chummy because they want something
  23. MGR uses outdated slang term
  24. After introing yourself, asked “Now where are you calling from?” before being Xfered to manager
  25. Calls with a website problem
  26. Asked to apply credits
  27. Tell you all their move-ins/outs are done and they aren’t
  28. Responds to a prebill in less than 1 hour
  29. You are promised bills and they don’t come
  30. Process a move-in/move-out for them