(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Thank a customer for their business after helping an escalated customer
Make a unique connection with a customer.
Tuesday CPH 11.5 or higher
Use a customer's name 3 or more in one call
Tuesday NR lower than your monthly AVG
Clean your desk once during the week
Fee refund percent through Thursday 1.25% or less
Thursday CPH higher than your monthly AVG
Free!
Inform a customer of ODP options
Monday CPH 11 or greater
Clean your desk once this week
Use all 4 JD Power Points on your first call of the week.
Speak to a customer with your mother's name
Wednesday CPH Higher than your monthly AVG
Have a CPH higher than your AVG 3x in the week
Thursday NR 59 Seconds or less
Help a customer from with a decline make the transaction and apologize for the trouble
Decline a fee refund for a customer
Opt a customer out
Don't get caught violating Clear desk policy through Friday
