Free!Place atravel alertto FL, SC,GA, or TNThursdayCPH higherthan yourmonthly AVGMake auniqueconnectionwith acustomer.Opt acustomeroutMondayCPH 11 orgreaterDon't getcaughtviolating Cleardesk policythrough FridayHave a CPHhigher thanyour AVG 3xin the weekDecline afee refundfor acustomerClean yourdesk onceduring theweekWednesdayNR Lowerthan MonthlyAVGUse all 4 JDPower Pointson your firstcall of theweek.Get noticedby a memberof Mgmtusing JDPowerWednesdayCPH Higherthan yourmonthly AVGCleanyour deskonce thisweekTuesday NRlower thanyour monthlyAVGHelp a customerfrom with adecline make thetransaction andapologize for thetroubleInform acustomerof ODPoptionsFee refundpercentthroughThursday1.25% or lessThursdayNR 59Secondsor lessTuesdayCPH 11.5or higherThank acustomer fortheir businessafter helping anescalatedcustomerMondayNR 44Secondsor lessSpeak to acustomerwith yourmother'snameUse acustomer'sname 3 ormore in onecallFree!Place atravel alertto FL, SC,GA, or TNThursdayCPH higherthan yourmonthly AVGMake auniqueconnectionwith acustomer.Opt acustomeroutMondayCPH 11 orgreaterDon't getcaughtviolating Cleardesk policythrough FridayHave a CPHhigher thanyour AVG 3xin the weekDecline afee refundfor acustomerClean yourdesk onceduring theweekWednesdayNR Lowerthan MonthlyAVGUse all 4 JDPower Pointson your firstcall of theweek.Get noticedby a memberof Mgmtusing JDPowerWednesdayCPH Higherthan yourmonthly AVGCleanyour deskonce thisweekTuesday NRlower thanyour monthlyAVGHelp a customerfrom with adecline make thetransaction andapologize for thetroubleInform acustomerof ODPoptionsFee refundpercentthroughThursday1.25% or lessThursdayNR 59Secondsor lessTuesdayCPH 11.5or higherThank acustomer fortheir businessafter helping anescalatedcustomerMondayNR 44Secondsor lessSpeak to acustomerwith yourmother'snameUse acustomer'sname 3 ormore in onecall

April 10-16 Customer Care Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Free!
  2. Place a travel alert to FL, SC, GA, or TN
  3. Thursday CPH higher than your monthly AVG
  4. Make a unique connection with a customer.
  5. Opt a customer out
  6. Monday CPH 11 or greater
  7. Don't get caught violating Clear desk policy through Friday
  8. Have a CPH higher than your AVG 3x in the week
  9. Decline a fee refund for a customer
  10. Clean your desk once during the week
  11. Wednesday NR Lower than Monthly AVG
  12. Use all 4 JD Power Points on your first call of the week.
  13. Get noticed by a member of Mgmt using JD Power
  14. Wednesday CPH Higher than your monthly AVG
  15. Clean your desk once this week
  16. Tuesday NR lower than your monthly AVG
  17. Help a customer from with a decline make the transaction and apologize for the trouble
  18. Inform a customer of ODP options
  19. Fee refund percent through Thursday 1.25% or less
  20. Thursday NR 59 Seconds or less
  21. Tuesday CPH 11.5 or higher
  22. Thank a customer for their business after helping an escalated customer
  23. Monday NR 44 Seconds or less
  24. Speak to a customer with your mother's name
  25. Use a customer's name 3 or more in one call