(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Fee refund percent through Thursday 1.25% or less
Monday NR 44 Seconds or less
Decline a fee refund for a customer
Wednesday CPH Higher than your monthly AVG
Thursday NR 59 Seconds or less
Use a customer's name 3 or more in one call
Make a unique connection with a customer.
Tuesday CPH 11.5 or higher
Get noticed by a member of Mgmt using JD Power
Thursday CPH higher than your monthly AVG
Speak to a customer with your mother's name
Thank a customer for their business after helping an escalated customer
Use all 4 JD Power Points on your first call of the week.
Wednesday NR Lower than Monthly AVG
Inform a customer of ODP options
Monday CPH 11 or greater
Don't get caught violating Clear desk policy through Friday
Clean your desk once this week
Have a CPH higher than your AVG 3x in the week
Help a customer from with a decline make the transaction and apologize for the trouble
