(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Monday NR 44 Seconds or less
Speak to a customer with your mother's name
Decline a fee refund for a customer
Use all 4 JD Power Points on your first call of the week.
Tuesday CPH 11.5 or higher
Place a travel alert to FL, SC, GA, or TN
Inform a customer of ODP options
Use a customer's name 3 or more in one call
Thursday NR 59 Seconds or less
Help a customer from with a decline make the transaction and apologize for the trouble
Tuesday NR lower than your monthly AVG
Make a unique connection with a customer.
Don't get caught violating Clear desk policy through Friday
Wednesday CPH Higher than your monthly AVG
Wednesday NR Lower than Monthly AVG
Clean your desk once during the week
Free!
Get noticed by a member of Mgmt using JD Power
Have a CPH higher than your AVG 3x in the week
Thursday CPH higher than your monthly AVG
Fee refund percent through Thursday 1.25% or less
Thank a customer for their business after helping an escalated customer
