April 10-16 Customer Care Bingo

April 10-16 Customer Care Bingo  Bingo Card
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This bingo card has 25 words: Decline a fee refund for a customer, Speak to a customer with your mother's name, Place a travel alert to FL, SC, GA, or TN, Have a CPH higher than your AVG 3x in the week, Tuesday NR lower than your monthly AVG, Monday NR 44 Seconds or less, Make a unique connection with a customer., Wednesday CPH Higher than your monthly AVG, Tuesday CPH 11.5 or higher, Thursday NR 59 Seconds or less, Monday CPH 11 or greater, Clean your desk once this week, Free!, Clean your desk once during the week, Help a customer from with a decline make the transaction and apologize for the trouble, Use all 4 JD Power Points on your first call of the week., Wednesday NR Lower than Monthly AVG, Thank a customer for their business after helping an escalated customer, Thursday CPH higher than your monthly AVG, Get noticed by a member of Mgmt using JD Power, Inform a customer of ODP options, Opt a customer out, Use a customer's name 3 or more in one call, Fee refund percent through Thursday 1.25% or less and Don't get caught violating Clear desk policy through Friday.

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