CGWtransferProvidercheckingapplicationstatusSOS lyncand getMolly M.Send aBU tolink/mergeaccountsQuote allL.O.C forMH andCDMbr hasthe sameD.O.B asyouSend aRegisManagementreferralrequestHave toget atranslatoron the line.Calleris fromHIMisdirectedmbr and warmtransfer to MbrservicesTransferto OCSTfor ABAquoteProviderverifying ifauth. isneeded for OPMH office visitSend aproviderchangeformFACILITYIS BEINGFLAGGEDFOR SIUAuth. EAPsessions fora DisneyPolicyClaimscalltransferTransferto NATand getJodieGive outCaseManagerinfoCaller fromOrlandoBehavioralHealthGet a Trucarepop up andquotebenefits/transferCaller hasthe samename asyouAdd aProviderto PMRSPROVIDERCALLINGTO VERIFYEAPCGWtransferProvidercheckingapplicationstatusSOS lyncand getMolly M.Send aBU tolink/mergeaccountsQuote allL.O.C forMH andCDMbr hasthe sameD.O.B asyouSend aRegisManagementreferralrequestHave toget atranslatoron the line.Calleris fromHIMisdirectedmbr and warmtransfer to MbrservicesTransferto OCSTfor ABAquoteProviderverifying ifauth. isneeded for OPMH office visitSend aproviderchangeformFACILITYIS BEINGFLAGGEDFOR SIUAuth. EAPsessions fora DisneyPolicyClaimscalltransferTransferto NATand getJodieGive outCaseManagerinfoCaller fromOrlandoBehavioralHealthGet a Trucarepop up andquotebenefits/transferCaller hasthe samename asyouAdd aProviderto PMRSPROVIDERCALLINGTO VERIFYEAP

Provider Services - Benefits - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. CGW transfer
  2. Provider checking application status
  3. SOS lync and get Molly M.
  4. Send a BU to link/merge accounts
  5. Quote all L.O.C for MH and CD
  6. Mbr has the same D.O.B as you
  7. Send a Regis
  8. Management referral request
  9. Have to get a translator on the line.
  10. Caller is from HI
  11. Misdirected mbr and warm transfer to Mbr services
  12. Transfer to OCST for ABA quote
  13. Provider verifying if auth. is needed for OP MH office visit
  14. Send a provider change form
  15. FACILITY IS BEING FLAGGED FOR SIU
  16. Auth. EAP sessions for a Disney Policy
  17. Claims call transfer
  18. Transfer to NAT and get Jodie
  19. Give out Case Manager info
  20. Caller from Orlando Behavioral Health
  21. Get a Trucare pop up and quote benefits/ transfer
  22. Caller has the same name as you
  23. Add a Provider to PMRS
  24. PROVIDER CALLING TO VERIFY EAP