Have toget atranslatoron the line.Mbr hasthe sameD.O.B asyouSend aproviderchangeformSend aBU tolink/mergeaccountsProvidercheckingapplicationstatusCGWtransferSend aRegisAuth. EAPsessions fora DisneyPolicyManagementreferralrequestAdd aProviderto PMRSClaimscalltransferMisdirectedmbr and warmtransfer to MbrservicesFACILITYIS BEINGFLAGGEDFOR SIUCaller fromOrlandoBehavioralHealthSOS lyncand getMolly M.Transferto OCSTfor ABAquoteQuote allL.O.C forMH andCDGet a Trucarepop up andquotebenefits/transferPROVIDERCALLINGTO VERIFYEAPCalleris fromHICaller hasthe samename asyouProviderverifying ifauth. isneeded for OPMH office visitTransferto NATand getJodieGive outCaseManagerinfoHave toget atranslatoron the line.Mbr hasthe sameD.O.B asyouSend aproviderchangeformSend aBU tolink/mergeaccountsProvidercheckingapplicationstatusCGWtransferSend aRegisAuth. EAPsessions fora DisneyPolicyManagementreferralrequestAdd aProviderto PMRSClaimscalltransferMisdirectedmbr and warmtransfer to MbrservicesFACILITYIS BEINGFLAGGEDFOR SIUCaller fromOrlandoBehavioralHealthSOS lyncand getMolly M.Transferto OCSTfor ABAquoteQuote allL.O.C forMH andCDGet a Trucarepop up andquotebenefits/transferPROVIDERCALLINGTO VERIFYEAPCalleris fromHICaller hasthe samename asyouProviderverifying ifauth. isneeded for OPMH office visitTransferto NATand getJodieGive outCaseManagerinfo

Provider Services - Benefits - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Have to get a translator on the line.
  2. Mbr has the same D.O.B as you
  3. Send a provider change form
  4. Send a BU to link/merge accounts
  5. Provider checking application status
  6. CGW transfer
  7. Send a Regis
  8. Auth. EAP sessions for a Disney Policy
  9. Management referral request
  10. Add a Provider to PMRS
  11. Claims call transfer
  12. Misdirected mbr and warm transfer to Mbr services
  13. FACILITY IS BEING FLAGGED FOR SIU
  14. Caller from Orlando Behavioral Health
  15. SOS lync and get Molly M.
  16. Transfer to OCST for ABA quote
  17. Quote all L.O.C for MH and CD
  18. Get a Trucare pop up and quote benefits/ transfer
  19. PROVIDER CALLING TO VERIFY EAP
  20. Caller is from HI
  21. Caller has the same name as you
  22. Provider verifying if auth. is needed for OP MH office visit
  23. Transfer to NAT and get Jodie
  24. Give out Case Manager info