Send aRegisAdd aProviderto PMRSClaimscalltransferPROVIDERCALLINGTO VERIFYEAPCaller hasthe samename asyouGive outCaseManagerinfoProviderverifying ifauth. isneeded for OPMH office visitCalleris fromHITransferto OCSTfor ABAquoteTransferto NATand getJodieFACILITYIS BEINGFLAGGEDFOR SIUManagementreferralrequestCGWtransferProvidercheckingapplicationstatusMbr hasthe sameD.O.B asyouGet a Trucarepop up andquotebenefits/transferHave toget atranslatoron the line.Send aBU tolink/mergeaccountsSend aproviderchangeformMisdirectedmbr and warmtransfer to MbrservicesSOS lyncand getMolly M.Caller fromOrlandoBehavioralHealthAuth. EAPsessions fora DisneyPolicyQuote allL.O.C forMH andCDSend aRegisAdd aProviderto PMRSClaimscalltransferPROVIDERCALLINGTO VERIFYEAPCaller hasthe samename asyouGive outCaseManagerinfoProviderverifying ifauth. isneeded for OPMH office visitCalleris fromHITransferto OCSTfor ABAquoteTransferto NATand getJodieFACILITYIS BEINGFLAGGEDFOR SIUManagementreferralrequestCGWtransferProvidercheckingapplicationstatusMbr hasthe sameD.O.B asyouGet a Trucarepop up andquotebenefits/transferHave toget atranslatoron the line.Send aBU tolink/mergeaccountsSend aproviderchangeformMisdirectedmbr and warmtransfer to MbrservicesSOS lyncand getMolly M.Caller fromOrlandoBehavioralHealthAuth. EAPsessions fora DisneyPolicyQuote allL.O.C forMH andCD

Provider Services - Benefits - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Send a Regis
  2. Add a Provider to PMRS
  3. Claims call transfer
  4. PROVIDER CALLING TO VERIFY EAP
  5. Caller has the same name as you
  6. Give out Case Manager info
  7. Provider verifying if auth. is needed for OP MH office visit
  8. Caller is from HI
  9. Transfer to OCST for ABA quote
  10. Transfer to NAT and get Jodie
  11. FACILITY IS BEING FLAGGED FOR SIU
  12. Management referral request
  13. CGW transfer
  14. Provider checking application status
  15. Mbr has the same D.O.B as you
  16. Get a Trucare pop up and quote benefits/ transfer
  17. Have to get a translator on the line.
  18. Send a BU to link/merge accounts
  19. Send a provider change form
  20. Misdirected mbr and warm transfer to Mbr services
  21. SOS lync and get Molly M.
  22. Caller from Orlando Behavioral Health
  23. Auth. EAP sessions for a Disney Policy
  24. Quote all L.O.C for MH and CD