PROVIDERCALLINGTO VERIFYEAPGive outCaseManagerinfoSend aproviderchangeformClaimscalltransferMbr hasthe sameD.O.B asyouCGWtransferHave toget atranslatoron the line.Transferto NATand getJodieSend aRegisSOS lyncand getMolly M.Send aBU tolink/mergeaccountsTransferto OCSTfor ABAquoteQuote allL.O.C forMH andCDProviderverifying ifauth. isneeded for OPMH office visitProvidercheckingapplicationstatusCaller hasthe samename asyouMisdirectedmbr and warmtransfer to MbrservicesManagementreferralrequestCalleris fromHIAdd aProviderto PMRSGet a Trucarepop up andquotebenefits/transferFACILITYIS BEINGFLAGGEDFOR SIUAuth. EAPsessions fora DisneyPolicyCaller fromOrlandoBehavioralHealthPROVIDERCALLINGTO VERIFYEAPGive outCaseManagerinfoSend aproviderchangeformClaimscalltransferMbr hasthe sameD.O.B asyouCGWtransferHave toget atranslatoron the line.Transferto NATand getJodieSend aRegisSOS lyncand getMolly M.Send aBU tolink/mergeaccountsTransferto OCSTfor ABAquoteQuote allL.O.C forMH andCDProviderverifying ifauth. isneeded for OPMH office visitProvidercheckingapplicationstatusCaller hasthe samename asyouMisdirectedmbr and warmtransfer to MbrservicesManagementreferralrequestCalleris fromHIAdd aProviderto PMRSGet a Trucarepop up andquotebenefits/transferFACILITYIS BEINGFLAGGEDFOR SIUAuth. EAPsessions fora DisneyPolicyCaller fromOrlandoBehavioralHealth

Provider Services - Benefits - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. PROVIDER CALLING TO VERIFY EAP
  2. Give out Case Manager info
  3. Send a provider change form
  4. Claims call transfer
  5. Mbr has the same D.O.B as you
  6. CGW transfer
  7. Have to get a translator on the line.
  8. Transfer to NAT and get Jodie
  9. Send a Regis
  10. SOS lync and get Molly M.
  11. Send a BU to link/merge accounts
  12. Transfer to OCST for ABA quote
  13. Quote all L.O.C for MH and CD
  14. Provider verifying if auth. is needed for OP MH office visit
  15. Provider checking application status
  16. Caller has the same name as you
  17. Misdirected mbr and warm transfer to Mbr services
  18. Management referral request
  19. Caller is from HI
  20. Add a Provider to PMRS
  21. Get a Trucare pop up and quote benefits/ transfer
  22. FACILITY IS BEING FLAGGED FOR SIU
  23. Auth. EAP sessions for a Disney Policy
  24. Caller from Orlando Behavioral Health