Quote allL.O.C forMH andCDManagementreferralrequestProviderverifying ifauth. isneeded for OPMH office visitSend aproviderchangeformHave toget atranslatoron the line.Transferto NATand getJodieSOS lyncand getMolly M.Send aBU tolink/mergeaccountsAdd aProviderto PMRSCalleris fromHITransferto OCSTfor ABAquoteGet a Trucarepop up andquotebenefits/transferGive outCaseManagerinfoFACILITYIS BEINGFLAGGEDFOR SIUCaller hasthe samename asyouCaller fromOrlandoBehavioralHealthMbr hasthe sameD.O.B asyouSend aRegisMisdirectedmbr and warmtransfer to MbrservicesPROVIDERCALLINGTO VERIFYEAPCGWtransferClaimscalltransferAuth. EAPsessions fora DisneyPolicyProvidercheckingapplicationstatusQuote allL.O.C forMH andCDManagementreferralrequestProviderverifying ifauth. isneeded for OPMH office visitSend aproviderchangeformHave toget atranslatoron the line.Transferto NATand getJodieSOS lyncand getMolly M.Send aBU tolink/mergeaccountsAdd aProviderto PMRSCalleris fromHITransferto OCSTfor ABAquoteGet a Trucarepop up andquotebenefits/transferGive outCaseManagerinfoFACILITYIS BEINGFLAGGEDFOR SIUCaller hasthe samename asyouCaller fromOrlandoBehavioralHealthMbr hasthe sameD.O.B asyouSend aRegisMisdirectedmbr and warmtransfer to MbrservicesPROVIDERCALLINGTO VERIFYEAPCGWtransferClaimscalltransferAuth. EAPsessions fora DisneyPolicyProvidercheckingapplicationstatus

Provider Services - Benefits - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Quote all L.O.C for MH and CD
  2. Management referral request
  3. Provider verifying if auth. is needed for OP MH office visit
  4. Send a provider change form
  5. Have to get a translator on the line.
  6. Transfer to NAT and get Jodie
  7. SOS lync and get Molly M.
  8. Send a BU to link/merge accounts
  9. Add a Provider to PMRS
  10. Caller is from HI
  11. Transfer to OCST for ABA quote
  12. Get a Trucare pop up and quote benefits/ transfer
  13. Give out Case Manager info
  14. FACILITY IS BEING FLAGGED FOR SIU
  15. Caller has the same name as you
  16. Caller from Orlando Behavioral Health
  17. Mbr has the same D.O.B as you
  18. Send a Regis
  19. Misdirected mbr and warm transfer to Mbr services
  20. PROVIDER CALLING TO VERIFY EAP
  21. CGW transfer
  22. Claims call transfer
  23. Auth. EAP sessions for a Disney Policy
  24. Provider checking application status