Calleris fromHISend aproviderchangeformGet a Trucarepop up andquotebenefits/transferTransferto NATand getJodieQuote allL.O.C forMH andCDGive outCaseManagerinfoFACILITYIS BEINGFLAGGEDFOR SIUSend aRegisCaller fromOrlandoBehavioralHealthCGWtransferTransferto OCSTfor ABAquoteClaimscalltransferPROVIDERCALLINGTO VERIFYEAPAuth. EAPsessions fora DisneyPolicyHave toget atranslatoron the line.SOS lyncand getMolly M.ProvidercheckingapplicationstatusProviderverifying ifauth. isneeded for OPMH office visitSend aBU tolink/mergeaccountsMbr hasthe sameD.O.B asyouMisdirectedmbr and warmtransfer to MbrservicesCaller hasthe samename asyouAdd aProviderto PMRSManagementreferralrequestCalleris fromHISend aproviderchangeformGet a Trucarepop up andquotebenefits/transferTransferto NATand getJodieQuote allL.O.C forMH andCDGive outCaseManagerinfoFACILITYIS BEINGFLAGGEDFOR SIUSend aRegisCaller fromOrlandoBehavioralHealthCGWtransferTransferto OCSTfor ABAquoteClaimscalltransferPROVIDERCALLINGTO VERIFYEAPAuth. EAPsessions fora DisneyPolicyHave toget atranslatoron the line.SOS lyncand getMolly M.ProvidercheckingapplicationstatusProviderverifying ifauth. isneeded for OPMH office visitSend aBU tolink/mergeaccountsMbr hasthe sameD.O.B asyouMisdirectedmbr and warmtransfer to MbrservicesCaller hasthe samename asyouAdd aProviderto PMRSManagementreferralrequest

Provider Services - Benefits - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Caller is from HI
  2. Send a provider change form
  3. Get a Trucare pop up and quote benefits/ transfer
  4. Transfer to NAT and get Jodie
  5. Quote all L.O.C for MH and CD
  6. Give out Case Manager info
  7. FACILITY IS BEING FLAGGED FOR SIU
  8. Send a Regis
  9. Caller from Orlando Behavioral Health
  10. CGW transfer
  11. Transfer to OCST for ABA quote
  12. Claims call transfer
  13. PROVIDER CALLING TO VERIFY EAP
  14. Auth. EAP sessions for a Disney Policy
  15. Have to get a translator on the line.
  16. SOS lync and get Molly M.
  17. Provider checking application status
  18. Provider verifying if auth. is needed for OP MH office visit
  19. Send a BU to link/merge accounts
  20. Mbr has the same D.O.B as you
  21. Misdirected mbr and warm transfer to Mbr services
  22. Caller has the same name as you
  23. Add a Provider to PMRS
  24. Management referral request