Auth. EAPsessions fora DisneyPolicySend aBU tolink/mergeaccountsSend aRegisMbr hasthe sameD.O.B asyouMisdirectedmbr and warmtransfer to MbrservicesTransferto OCSTfor ABAquoteCaller hasthe samename asyouSOS lyncand getMolly M.ManagementreferralrequestFACILITYIS BEINGFLAGGEDFOR SIUGet a Trucarepop up andquotebenefits/transferHave toget atranslatoron the line.Quote allL.O.C forMH andCDPROVIDERCALLINGTO VERIFYEAPProvidercheckingapplicationstatusCaller fromOrlandoBehavioralHealthSend aproviderchangeformProviderverifying ifauth. isneeded for OPMH office visitTransferto NATand getJodieCalleris fromHICGWtransferGive outCaseManagerinfoClaimscalltransferAdd aProviderto PMRSAuth. EAPsessions fora DisneyPolicySend aBU tolink/mergeaccountsSend aRegisMbr hasthe sameD.O.B asyouMisdirectedmbr and warmtransfer to MbrservicesTransferto OCSTfor ABAquoteCaller hasthe samename asyouSOS lyncand getMolly M.ManagementreferralrequestFACILITYIS BEINGFLAGGEDFOR SIUGet a Trucarepop up andquotebenefits/transferHave toget atranslatoron the line.Quote allL.O.C forMH andCDPROVIDERCALLINGTO VERIFYEAPProvidercheckingapplicationstatusCaller fromOrlandoBehavioralHealthSend aproviderchangeformProviderverifying ifauth. isneeded for OPMH office visitTransferto NATand getJodieCalleris fromHICGWtransferGive outCaseManagerinfoClaimscalltransferAdd aProviderto PMRS

Provider Services - Benefits - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Auth. EAP sessions for a Disney Policy
  2. Send a BU to link/merge accounts
  3. Send a Regis
  4. Mbr has the same D.O.B as you
  5. Misdirected mbr and warm transfer to Mbr services
  6. Transfer to OCST for ABA quote
  7. Caller has the same name as you
  8. SOS lync and get Molly M.
  9. Management referral request
  10. FACILITY IS BEING FLAGGED FOR SIU
  11. Get a Trucare pop up and quote benefits/ transfer
  12. Have to get a translator on the line.
  13. Quote all L.O.C for MH and CD
  14. PROVIDER CALLING TO VERIFY EAP
  15. Provider checking application status
  16. Caller from Orlando Behavioral Health
  17. Send a provider change form
  18. Provider verifying if auth. is needed for OP MH office visit
  19. Transfer to NAT and get Jodie
  20. Caller is from HI
  21. CGW transfer
  22. Give out Case Manager info
  23. Claims call transfer
  24. Add a Provider to PMRS