Provider Services - Benefits

Provider Services - Benefits Bingo Card

This bingo card has a free space and 24 words: Get a Trucare pop up and quote benefits/ transfer, Provider verifying if auth. is needed for OP MH office visit, SOS lync and get Molly M., Provider checking application status, Caller is from HI, Auth. EAP sessions for a Disney Policy, Misdirected mbr and warm transfer to Mbr services, Transfer to NAT and get Jodie, Caller has the same name as you, Mbr has the same D.O.B as you, Claims call transfer, Quote all L.O.C for MH and CD, PROVIDER CALLING TO VERIFY EAP, FACILITY IS BEING FLAGGED FOR SIU, Send a BU to link/merge accounts, Send a Regis, Send a provider change form, Add a Provider to PMRS, Have to get a translator on the line., CGW transfer, Caller from Orlando Behavioral Health, Transfer to OCST for ABA quote, Give out Case Manager info and Management referral request.

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Benefits | January EAP Time | Claims | Provider Services Bingo | Contact Center Bingo!

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