DPA "Areyou theaccountholder?"Upsellon theTVNoteaccountwhile onthe callUpdatecontactdetailsAdd onpremiumchannelsKeep acall under15minutesBuildRapportwith thecustomerAdd onadditionaloutlet (TVbox)Takeownershipof the call.Don't needto need totransfercallRAFAdd anRGU(additionalservice)LifestylequestionsUpgradeto V6Friendlysign off andconfirmdealTurn adisconnectioninto a saveDon'tdownspinpackageSave acustomerwithoutany creditHit-backsagainstcompetitorSupermail!!SuggestLRS(Line rentalsaver)SMSoffer/DeferofferExplainfeaturesandbenefitsAdd atelephoneadd onDPA "Areyou theaccountholder?"Upsellon theTVNoteaccountwhile onthe callUpdatecontactdetailsAdd onpremiumchannelsKeep acall under15minutesBuildRapportwith thecustomerAdd onadditionaloutlet (TVbox)Takeownershipof the call.Don't needto need totransfercallRAFAdd anRGU(additionalservice)LifestylequestionsUpgradeto V6Friendlysign off andconfirmdealTurn adisconnectioninto a saveDon'tdownspinpackageSave acustomerwithoutany creditHit-backsagainstcompetitorSupermail!!SuggestLRS(Line rentalsaver)SMSoffer/DeferofferExplainfeaturesandbenefitsAdd atelephoneadd on

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. DPA "Are you the account holder?"
  2. Upsell on the TV
  3. Note account while on the call
  4. Update contact details
  5. Add on premium channels
  6. Keep a call under 15 minutes
  7. Build Rapport with the customer
  8. Add on additional outlet (TV box)
  9. Take ownership of the call.
  10. Don't need to need to transfer call
  11. RAF
  12. Add an RGU (additional service)
  13. Lifestyle questions
  14. Upgrade to V6
  15. Friendly sign off and confirm deal
  16. Turn a disconnection into a save
  17. Don't downspin package
  18. Save a customer without any credit
  19. Hit-backs against competitor
  20. Super mail!!
  21. Suggest LRS (Line rental saver)
  22. SMS offer/ Defer offer
  23. Explain features and benefits
  24. Add a telephone add on