Keep a call under 15 minutes Add a telephone add on Build Rapport with the customer Super mail!! Add on additional outlet (TV box) SMS offer/ Defer offer Update contact details Add an RGU (additional service) Hit-backs against competitor Friendly sign off and confirm deal Add on premium channels Lifestyle questions Save a customer without any credit Take ownership of the call. DPA "Are you the account holder?" Upgrade to V6 Turn a disconnection into a save Upsell on the TV Explain features and benefits Don't downspin package Note account while on the call Suggest LRS (Line rental saver) Don't need to need to transfer call RAF Keep a call under 15 minutes Add a telephone add on Build Rapport with the customer Super mail!! Add on additional outlet (TV box) SMS offer/ Defer offer Update contact details Add an RGU (additional service) Hit-backs against competitor Friendly sign off and confirm deal Add on premium channels Lifestyle questions Save a customer without any credit Take ownership of the call. DPA "Are you the account holder?" Upgrade to V6 Turn a disconnection into a save Upsell on the TV Explain features and benefits Don't downspin package Note account while on the call Suggest LRS (Line rental saver) Don't need to need to transfer call RAF
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Keep a call under 15 minutes
Add a telephone add on
Build Rapport with the customer
Super mail!!
Add on additional outlet (TV box)
SMS offer/ Defer offer
Update contact details
Add an RGU (additional service)
Hit-backs against competitor
Friendly sign off and confirm deal
Add on premium channels
Lifestyle questions
Save a customer without any credit
Take ownership of the call.
DPA "Are you the account holder?"
Upgrade to V6
Turn a disconnection into a save
Upsell on the TV
Explain features and benefits
Don't downspin package
Note account while on the call
Suggest LRS
(Line rental saver)
Don't need to need to transfer call
RAF