Don'tdownspinpackageAdd atelephoneadd onTakeownershipof the call.Add onadditionaloutlet (TVbox)RAFExplainfeaturesandbenefitsBuildRapportwith thecustomerSuggestLRS(Line rentalsaver)DPA "Areyou theaccountholder?"Upgradeto V6Noteaccountwhile onthe callSave acustomerwithoutany creditUpdatecontactdetailsDon't needto need totransfercallLifestylequestionsHit-backsagainstcompetitorSupermail!!Add onpremiumchannelsKeep acall under15minutesAdd anRGU(additionalservice)SMSoffer/DeferofferFriendlysign off andconfirmdealUpsellon theTVTurn adisconnectioninto a saveDon'tdownspinpackageAdd atelephoneadd onTakeownershipof the call.Add onadditionaloutlet (TVbox)RAFExplainfeaturesandbenefitsBuildRapportwith thecustomerSuggestLRS(Line rentalsaver)DPA "Areyou theaccountholder?"Upgradeto V6Noteaccountwhile onthe callSave acustomerwithoutany creditUpdatecontactdetailsDon't needto need totransfercallLifestylequestionsHit-backsagainstcompetitorSupermail!!Add onpremiumchannelsKeep acall under15minutesAdd anRGU(additionalservice)SMSoffer/DeferofferFriendlysign off andconfirmdealUpsellon theTVTurn adisconnectioninto a save

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Don't downspin package
  2. Add a telephone add on
  3. Take ownership of the call.
  4. Add on additional outlet (TV box)
  5. RAF
  6. Explain features and benefits
  7. Build Rapport with the customer
  8. Suggest LRS (Line rental saver)
  9. DPA "Are you the account holder?"
  10. Upgrade to V6
  11. Note account while on the call
  12. Save a customer without any credit
  13. Update contact details
  14. Don't need to need to transfer call
  15. Lifestyle questions
  16. Hit-backs against competitor
  17. Super mail!!
  18. Add on premium channels
  19. Keep a call under 15 minutes
  20. Add an RGU (additional service)
  21. SMS offer/ Defer offer
  22. Friendly sign off and confirm deal
  23. Upsell on the TV
  24. Turn a disconnection into a save