DPA "Areyou theaccountholder?"Add anRGU(additionalservice)Hit-backsagainstcompetitorAdd onadditionaloutlet (TVbox)SuggestLRS(Line rentalsaver)SMSoffer/DeferofferExplainfeaturesandbenefitsBuildRapportwith thecustomerSave acustomerwithoutany creditFriendlysign off andconfirmdealTakeownershipof the call.Don'tdownspinpackageKeep acall under15minutesUpdatecontactdetailsNoteaccountwhile onthe callDon't needto need totransfercallUpsellon theTVAdd atelephoneadd onUpgradeto V6Turn adisconnectioninto a saveLifestylequestionsSupermail!!Add onpremiumchannelsRAFDPA "Areyou theaccountholder?"Add anRGU(additionalservice)Hit-backsagainstcompetitorAdd onadditionaloutlet (TVbox)SuggestLRS(Line rentalsaver)SMSoffer/DeferofferExplainfeaturesandbenefitsBuildRapportwith thecustomerSave acustomerwithoutany creditFriendlysign off andconfirmdealTakeownershipof the call.Don'tdownspinpackageKeep acall under15minutesUpdatecontactdetailsNoteaccountwhile onthe callDon't needto need totransfercallUpsellon theTVAdd atelephoneadd onUpgradeto V6Turn adisconnectioninto a saveLifestylequestionsSupermail!!Add onpremiumchannelsRAF

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. DPA "Are you the account holder?"
  2. Add an RGU (additional service)
  3. Hit-backs against competitor
  4. Add on additional outlet (TV box)
  5. Suggest LRS (Line rental saver)
  6. SMS offer/ Defer offer
  7. Explain features and benefits
  8. Build Rapport with the customer
  9. Save a customer without any credit
  10. Friendly sign off and confirm deal
  11. Take ownership of the call.
  12. Don't downspin package
  13. Keep a call under 15 minutes
  14. Update contact details
  15. Note account while on the call
  16. Don't need to need to transfer call
  17. Upsell on the TV
  18. Add a telephone add on
  19. Upgrade to V6
  20. Turn a disconnection into a save
  21. Lifestyle questions
  22. Super mail!!
  23. Add on premium channels
  24. RAF