Pro isunablereachcustomerYou guidedPro onadding aTechnicianPhotoInquiry onVASapplicationTransfercase toanotherteamEscalationInquiry onBackgroundCheckSpoke withFonzie atleast 2 timesin one dayResolveda case in8 minutesReceivedanincorrecttransferTripChargeRequestPro tellsyou theylike theCBMProcontactsregardingCBMSpoke withaSeller/Pronamed JoeMergedcase tooriginalcase IDRequestto removeVirtualMappingYou workedat least 15minutes ofovertimeYou wereable toremovenegativeFeedbackSpoke witha Seller/PronameWill/WilliamResolved20+ casestodayAccidentallycreatedM@accountDe-escalateda caseReceiveda case onFeedbackremovalReceivedfeedback /suggestionsfromPro/SellerTheSeller/Proplaces youon holdPro isunablereachcustomerYou guidedPro onadding aTechnicianPhotoInquiry onVASapplicationTransfercase toanotherteamEscalationInquiry onBackgroundCheckSpoke withFonzie atleast 2 timesin one dayResolveda case in8 minutesReceivedanincorrecttransferTripChargeRequestPro tellsyou theylike theCBMProcontactsregardingCBMSpoke withaSeller/Pronamed JoeMergedcase tooriginalcase IDRequestto removeVirtualMappingYou workedat least 15minutes ofovertimeYou wereable toremovenegativeFeedbackSpoke witha Seller/PronameWill/WilliamResolved20+ casestodayAccidentallycreatedM@accountDe-escalateda caseReceiveda case onFeedbackremovalReceivedfeedback /suggestionsfromPro/SellerTheSeller/Proplaces youon hold

Specialties - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
I
3
B
4
O
5
G
6
G
7
G
8
B
9
G
10
N
11
I
12
O
13
B
14
O
15
I
16
G
17
B
18
O
19
N
20
O
21
I
22
I
23
B
24
N
  1. N-Pro is unable reach customer
  2. I-You guided Pro on adding a Technician Photo
  3. B-Inquiry on VAS application
  4. O-Transfer case to another team
  5. G-Escalation
  6. G-Inquiry on Background Check
  7. G-Spoke with Fonzie at least 2 times in one day
  8. B-Resolved a case in 8 minutes
  9. G-Received an incorrect transfer
  10. N-Trip Charge Request
  11. I-Pro tells you they like the CBM
  12. O-Pro contacts regarding CBM
  13. B-Spoke with a Seller/Pro named Joe
  14. O-Merged case to original case ID
  15. I-Request to remove Virtual Mapping
  16. G-You worked at least 15 minutes of overtime
  17. B-You were able to remove negative Feedback
  18. O-Spoke with a Seller/Pro name Will/William
  19. N-Resolved 20+ cases today
  20. O-Accidentally created M@ account
  21. I-De- escalated a case
  22. I-Received a case on Feedback removal
  23. B-Received feedback / suggestions from Pro/Seller
  24. N-The Seller/Pro places you on hold