De-escalateda caseResolveda case in8 minutesEscalationInquiry onBackgroundCheckTransfercase toanotherteamPro isunablereachcustomerReceiveda case onFeedbackremovalReceivedanincorrecttransferAccidentallycreatedM@accountReceivedfeedback /suggestionsfromPro/SellerResolved20+ casestodayPro tellsyou theylike theCBMProcontactsregardingCBMInquiry onVASapplicationYou guidedPro onadding aTechnicianPhotoSpoke withaSeller/Pronamed JoeTripChargeRequestYou workedat least 15minutes ofovertimeRequestto removeVirtualMappingSpoke withFonzie atleast 2 timesin one dayYou wereable toremovenegativeFeedbackMergedcase tooriginalcase IDSpoke witha Seller/PronameWill/WilliamTheSeller/Proplaces youon holdDe-escalateda caseResolveda case in8 minutesEscalationInquiry onBackgroundCheckTransfercase toanotherteamPro isunablereachcustomerReceiveda case onFeedbackremovalReceivedanincorrecttransferAccidentallycreatedM@accountReceivedfeedback /suggestionsfromPro/SellerResolved20+ casestodayPro tellsyou theylike theCBMProcontactsregardingCBMInquiry onVASapplicationYou guidedPro onadding aTechnicianPhotoSpoke withaSeller/Pronamed JoeTripChargeRequestYou workedat least 15minutes ofovertimeRequestto removeVirtualMappingSpoke withFonzie atleast 2 timesin one dayYou wereable toremovenegativeFeedbackMergedcase tooriginalcase IDSpoke witha Seller/PronameWill/WilliamTheSeller/Proplaces youon hold

Specialties - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
B
3
G
4
G
5
O
6
N
7
I
8
G
9
O
10
B
11
N
12
I
13
O
14
B
15
I
16
B
17
N
18
G
19
I
20
G
21
B
22
O
23
O
24
N
  1. I-De- escalated a case
  2. B-Resolved a case in 8 minutes
  3. G-Escalation
  4. G-Inquiry on Background Check
  5. O-Transfer case to another team
  6. N-Pro is unable reach customer
  7. I-Received a case on Feedback removal
  8. G-Received an incorrect transfer
  9. O-Accidentally created M@ account
  10. B-Received feedback / suggestions from Pro/Seller
  11. N-Resolved 20+ cases today
  12. I-Pro tells you they like the CBM
  13. O-Pro contacts regarding CBM
  14. B-Inquiry on VAS application
  15. I-You guided Pro on adding a Technician Photo
  16. B-Spoke with a Seller/Pro named Joe
  17. N-Trip Charge Request
  18. G-You worked at least 15 minutes of overtime
  19. I-Request to remove Virtual Mapping
  20. G-Spoke with Fonzie at least 2 times in one day
  21. B-You were able to remove negative Feedback
  22. O-Merged case to original case ID
  23. O-Spoke with a Seller/Pro name Will/William
  24. N-The Seller/Pro places you on hold