You wereable toremovenegativeFeedbackSpoke witha Seller/PronameWill/WilliamReceiveda case onFeedbackremovalPro isunablereachcustomerMergedcase tooriginalcase IDEscalationRequestto removeVirtualMappingTheSeller/Proplaces youon holdDe-escalateda caseResolveda case in8 minutesInquiry onVASapplicationResolved20+ casestodayReceivedfeedback /suggestionsfromPro/SellerYou workedat least 15minutes ofovertimeInquiry onBackgroundCheckAccidentallycreatedM@accountProcontactsregardingCBMTransfercase toanotherteamReceivedanincorrecttransferSpoke withFonzie atleast 2 timesin one dayYou guidedPro onadding aTechnicianPhotoSpoke withaSeller/Pronamed JoePro tellsyou theylike theCBMTripChargeRequestYou wereable toremovenegativeFeedbackSpoke witha Seller/PronameWill/WilliamReceiveda case onFeedbackremovalPro isunablereachcustomerMergedcase tooriginalcase IDEscalationRequestto removeVirtualMappingTheSeller/Proplaces youon holdDe-escalateda caseResolveda case in8 minutesInquiry onVASapplicationResolved20+ casestodayReceivedfeedback /suggestionsfromPro/SellerYou workedat least 15minutes ofovertimeInquiry onBackgroundCheckAccidentallycreatedM@accountProcontactsregardingCBMTransfercase toanotherteamReceivedanincorrecttransferSpoke withFonzie atleast 2 timesin one dayYou guidedPro onadding aTechnicianPhotoSpoke withaSeller/Pronamed JoePro tellsyou theylike theCBMTripChargeRequest

Specialties - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
O
3
I
4
N
5
O
6
G
7
I
8
N
9
I
10
B
11
B
12
N
13
B
14
G
15
G
16
O
17
O
18
O
19
G
20
G
21
I
22
B
23
I
24
N
  1. B-You were able to remove negative Feedback
  2. O-Spoke with a Seller/Pro name Will/William
  3. I-Received a case on Feedback removal
  4. N-Pro is unable reach customer
  5. O-Merged case to original case ID
  6. G-Escalation
  7. I-Request to remove Virtual Mapping
  8. N-The Seller/Pro places you on hold
  9. I-De- escalated a case
  10. B-Resolved a case in 8 minutes
  11. B-Inquiry on VAS application
  12. N-Resolved 20+ cases today
  13. B-Received feedback / suggestions from Pro/Seller
  14. G-You worked at least 15 minutes of overtime
  15. G-Inquiry on Background Check
  16. O-Accidentally created M@ account
  17. O-Pro contacts regarding CBM
  18. O-Transfer case to another team
  19. G-Received an incorrect transfer
  20. G-Spoke with Fonzie at least 2 times in one day
  21. I-You guided Pro on adding a Technician Photo
  22. B-Spoke with a Seller/Pro named Joe
  23. I-Pro tells you they like the CBM
  24. N-Trip Charge Request