Transfercase toanotherteamPro tellsyou theylike theCBMYou workedat least 15minutes ofovertimeRequestto removeVirtualMappingEscalationReceiveda case onFeedbackremovalDe-escalateda caseTheSeller/Proplaces youon holdProcontactsregardingCBMResolved20+ casestodayYou wereable toremovenegativeFeedbackInquiry onBackgroundCheckSpoke withFonzie atleast 2 timesin one dayTripChargeRequestAccidentallycreatedM@accountResolveda case in8 minutesSpoke withaSeller/Pronamed JoeReceivedfeedback /suggestionsfromPro/SellerMergedcase tooriginalcase IDPro isunablereachcustomerYou guidedPro onadding aTechnicianPhotoReceivedanincorrecttransferInquiry onVASapplicationSpoke witha Seller/PronameWill/WilliamTransfercase toanotherteamPro tellsyou theylike theCBMYou workedat least 15minutes ofovertimeRequestto removeVirtualMappingEscalationReceiveda case onFeedbackremovalDe-escalateda caseTheSeller/Proplaces youon holdProcontactsregardingCBMResolved20+ casestodayYou wereable toremovenegativeFeedbackInquiry onBackgroundCheckSpoke withFonzie atleast 2 timesin one dayTripChargeRequestAccidentallycreatedM@accountResolveda case in8 minutesSpoke withaSeller/Pronamed JoeReceivedfeedback /suggestionsfromPro/SellerMergedcase tooriginalcase IDPro isunablereachcustomerYou guidedPro onadding aTechnicianPhotoReceivedanincorrecttransferInquiry onVASapplicationSpoke witha Seller/PronameWill/William

Specialties - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
I
3
G
4
I
5
G
6
I
7
I
8
N
9
O
10
N
11
B
12
G
13
G
14
N
15
O
16
B
17
B
18
B
19
O
20
N
21
I
22
G
23
B
24
O
  1. O-Transfer case to another team
  2. I-Pro tells you they like the CBM
  3. G-You worked at least 15 minutes of overtime
  4. I-Request to remove Virtual Mapping
  5. G-Escalation
  6. I-Received a case on Feedback removal
  7. I-De- escalated a case
  8. N-The Seller/Pro places you on hold
  9. O-Pro contacts regarding CBM
  10. N-Resolved 20+ cases today
  11. B-You were able to remove negative Feedback
  12. G-Inquiry on Background Check
  13. G-Spoke with Fonzie at least 2 times in one day
  14. N-Trip Charge Request
  15. O-Accidentally created M@ account
  16. B-Resolved a case in 8 minutes
  17. B-Spoke with a Seller/Pro named Joe
  18. B-Received feedback / suggestions from Pro/Seller
  19. O-Merged case to original case ID
  20. N-Pro is unable reach customer
  21. I-You guided Pro on adding a Technician Photo
  22. G-Received an incorrect transfer
  23. B-Inquiry on VAS application
  24. O-Spoke with a Seller/Pro name Will/William