Receiveda case onFeedbackremovalReceivedanincorrecttransferMergedcase tooriginalcase IDDe-escalateda caseSpoke withFonzie atleast 2 timesin one dayAccidentallycreatedM@accountResolved20+ casestodayProcontactsregardingCBMEscalationInquiry onVASapplicationYou guidedPro onadding aTechnicianPhotoTripChargeRequestPro tellsyou theylike theCBMReceivedfeedback /suggestionsfromPro/SellerSpoke witha Seller/PronameWill/WilliamPro isunablereachcustomerTransfercase toanotherteamSpoke withaSeller/Pronamed JoeYou wereable toremovenegativeFeedbackInquiry onBackgroundCheckTheSeller/Proplaces youon holdYou workedat least 15minutes ofovertimeRequestto removeVirtualMappingResolveda case in8 minutesReceiveda case onFeedbackremovalReceivedanincorrecttransferMergedcase tooriginalcase IDDe-escalateda caseSpoke withFonzie atleast 2 timesin one dayAccidentallycreatedM@accountResolved20+ casestodayProcontactsregardingCBMEscalationInquiry onVASapplicationYou guidedPro onadding aTechnicianPhotoTripChargeRequestPro tellsyou theylike theCBMReceivedfeedback /suggestionsfromPro/SellerSpoke witha Seller/PronameWill/WilliamPro isunablereachcustomerTransfercase toanotherteamSpoke withaSeller/Pronamed JoeYou wereable toremovenegativeFeedbackInquiry onBackgroundCheckTheSeller/Proplaces youon holdYou workedat least 15minutes ofovertimeRequestto removeVirtualMappingResolveda case in8 minutes

Specialties - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
G
3
O
4
I
5
G
6
O
7
N
8
O
9
G
10
B
11
I
12
N
13
I
14
B
15
O
16
N
17
O
18
B
19
B
20
G
21
N
22
G
23
I
24
B
  1. I-Received a case on Feedback removal
  2. G-Received an incorrect transfer
  3. O-Merged case to original case ID
  4. I-De- escalated a case
  5. G-Spoke with Fonzie at least 2 times in one day
  6. O-Accidentally created M@ account
  7. N-Resolved 20+ cases today
  8. O-Pro contacts regarding CBM
  9. G-Escalation
  10. B-Inquiry on VAS application
  11. I-You guided Pro on adding a Technician Photo
  12. N-Trip Charge Request
  13. I-Pro tells you they like the CBM
  14. B-Received feedback / suggestions from Pro/Seller
  15. O-Spoke with a Seller/Pro name Will/William
  16. N-Pro is unable reach customer
  17. O-Transfer case to another team
  18. B-Spoke with a Seller/Pro named Joe
  19. B-You were able to remove negative Feedback
  20. G-Inquiry on Background Check
  21. N-The Seller/Pro places you on hold
  22. G-You worked at least 15 minutes of overtime
  23. I-Request to remove Virtual Mapping
  24. B-Resolved a case in 8 minutes