You workedat least 15minutes ofovertimeTheSeller/Proplaces youon holdResolved20+ casestodayProcontactsregardingCBMReceivedfeedback /suggestionsfromPro/SellerSpoke withaSeller/Pronamed JoeReceiveda case onFeedbackremovalInquiry onBackgroundCheckRequestto removeVirtualMappingPro isunablereachcustomerTripChargeRequestResolveda case in8 minutesTransfercase toanotherteamPro tellsyou theylike theCBMSpoke witha Seller/PronameWill/WilliamYou guidedPro onadding aTechnicianPhotoAccidentallycreatedM@accountEscalationInquiry onVASapplicationDe-escalateda caseSpoke withFonzie atleast 2 timesin one dayReceivedanincorrecttransferYou wereable toremovenegativeFeedbackMergedcase tooriginalcase IDYou workedat least 15minutes ofovertimeTheSeller/Proplaces youon holdResolved20+ casestodayProcontactsregardingCBMReceivedfeedback /suggestionsfromPro/SellerSpoke withaSeller/Pronamed JoeReceiveda case onFeedbackremovalInquiry onBackgroundCheckRequestto removeVirtualMappingPro isunablereachcustomerTripChargeRequestResolveda case in8 minutesTransfercase toanotherteamPro tellsyou theylike theCBMSpoke witha Seller/PronameWill/WilliamYou guidedPro onadding aTechnicianPhotoAccidentallycreatedM@accountEscalationInquiry onVASapplicationDe-escalateda caseSpoke withFonzie atleast 2 timesin one dayReceivedanincorrecttransferYou wereable toremovenegativeFeedbackMergedcase tooriginalcase ID

Specialties - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
N
3
N
4
O
5
B
6
B
7
I
8
G
9
I
10
N
11
N
12
B
13
O
14
I
15
O
16
I
17
O
18
G
19
B
20
I
21
G
22
G
23
B
24
O
  1. G-You worked at least 15 minutes of overtime
  2. N-The Seller/Pro places you on hold
  3. N-Resolved 20+ cases today
  4. O-Pro contacts regarding CBM
  5. B-Received feedback / suggestions from Pro/Seller
  6. B-Spoke with a Seller/Pro named Joe
  7. I-Received a case on Feedback removal
  8. G-Inquiry on Background Check
  9. I-Request to remove Virtual Mapping
  10. N-Pro is unable reach customer
  11. N-Trip Charge Request
  12. B-Resolved a case in 8 minutes
  13. O-Transfer case to another team
  14. I-Pro tells you they like the CBM
  15. O-Spoke with a Seller/Pro name Will/William
  16. I-You guided Pro on adding a Technician Photo
  17. O-Accidentally created M@ account
  18. G-Escalation
  19. B-Inquiry on VAS application
  20. I-De- escalated a case
  21. G-Spoke with Fonzie at least 2 times in one day
  22. G-Received an incorrect transfer
  23. B-You were able to remove negative Feedback
  24. O-Merged case to original case ID