You wereable toremovenegativeFeedbackMergedcase tooriginalcase IDYou workedat least 15minutes ofovertimePro isunablereachcustomerResolveda case in8 minutesProcontactsregardingCBMTransfercase toanotherteamSpoke withFonzie atleast 2 timesin one dayEscalationInquiry onBackgroundCheckResolved20+ casestodayRequestto removeVirtualMappingPro tellsyou theylike theCBMDe-escalateda caseInquiry onVASapplicationTheSeller/Proplaces youon holdAccidentallycreatedM@accountYou guidedPro onadding aTechnicianPhotoSpoke witha Seller/PronameWill/WilliamSpoke withaSeller/Pronamed JoeTripChargeRequestReceivedfeedback /suggestionsfromPro/SellerReceiveda case onFeedbackremovalReceivedanincorrecttransferYou wereable toremovenegativeFeedbackMergedcase tooriginalcase IDYou workedat least 15minutes ofovertimePro isunablereachcustomerResolveda case in8 minutesProcontactsregardingCBMTransfercase toanotherteamSpoke withFonzie atleast 2 timesin one dayEscalationInquiry onBackgroundCheckResolved20+ casestodayRequestto removeVirtualMappingPro tellsyou theylike theCBMDe-escalateda caseInquiry onVASapplicationTheSeller/Proplaces youon holdAccidentallycreatedM@accountYou guidedPro onadding aTechnicianPhotoSpoke witha Seller/PronameWill/WilliamSpoke withaSeller/Pronamed JoeTripChargeRequestReceivedfeedback /suggestionsfromPro/SellerReceiveda case onFeedbackremovalReceivedanincorrecttransfer

Specialties - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
O
3
G
4
N
5
B
6
O
7
O
8
G
9
G
10
G
11
N
12
I
13
I
14
I
15
B
16
N
17
O
18
I
19
O
20
B
21
N
22
B
23
I
24
G
  1. B-You were able to remove negative Feedback
  2. O-Merged case to original case ID
  3. G-You worked at least 15 minutes of overtime
  4. N-Pro is unable reach customer
  5. B-Resolved a case in 8 minutes
  6. O-Pro contacts regarding CBM
  7. O-Transfer case to another team
  8. G-Spoke with Fonzie at least 2 times in one day
  9. G-Escalation
  10. G-Inquiry on Background Check
  11. N-Resolved 20+ cases today
  12. I-Request to remove Virtual Mapping
  13. I-Pro tells you they like the CBM
  14. I-De- escalated a case
  15. B-Inquiry on VAS application
  16. N-The Seller/Pro places you on hold
  17. O-Accidentally created M@ account
  18. I-You guided Pro on adding a Technician Photo
  19. O-Spoke with a Seller/Pro name Will/William
  20. B-Spoke with a Seller/Pro named Joe
  21. N-Trip Charge Request
  22. B-Received feedback / suggestions from Pro/Seller
  23. I-Received a case on Feedback removal
  24. G-Received an incorrect transfer