Mergedcase tooriginalcase IDInquiry onBackgroundCheckSpoke witha Seller/PronameWill/WilliamRequestto removeVirtualMappingTripChargeRequestTheSeller/Proplaces youon holdResolved20+ casestodayYou guidedPro onadding aTechnicianPhotoReceiveda case onFeedbackremovalSpoke withaSeller/Pronamed JoeDe-escalateda caseYou wereable toremovenegativeFeedbackReceivedfeedback /suggestionsfromPro/SellerResolveda case in8 minutesInquiry onVASapplicationProcontactsregardingCBMAccidentallycreatedM@accountPro tellsyou theylike theCBMYou workedat least 15minutes ofovertimeSpoke withFonzie atleast 2 timesin one dayTransfercase toanotherteamReceivedanincorrecttransferEscalationPro isunablereachcustomerMergedcase tooriginalcase IDInquiry onBackgroundCheckSpoke witha Seller/PronameWill/WilliamRequestto removeVirtualMappingTripChargeRequestTheSeller/Proplaces youon holdResolved20+ casestodayYou guidedPro onadding aTechnicianPhotoReceiveda case onFeedbackremovalSpoke withaSeller/Pronamed JoeDe-escalateda caseYou wereable toremovenegativeFeedbackReceivedfeedback /suggestionsfromPro/SellerResolveda case in8 minutesInquiry onVASapplicationProcontactsregardingCBMAccidentallycreatedM@accountPro tellsyou theylike theCBMYou workedat least 15minutes ofovertimeSpoke withFonzie atleast 2 timesin one dayTransfercase toanotherteamReceivedanincorrecttransferEscalationPro isunablereachcustomer

Specialties - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
G
3
O
4
I
5
N
6
N
7
N
8
I
9
I
10
B
11
I
12
B
13
B
14
B
15
B
16
O
17
O
18
I
19
G
20
G
21
O
22
G
23
G
24
N
  1. O-Merged case to original case ID
  2. G-Inquiry on Background Check
  3. O-Spoke with a Seller/Pro name Will/William
  4. I-Request to remove Virtual Mapping
  5. N-Trip Charge Request
  6. N-The Seller/Pro places you on hold
  7. N-Resolved 20+ cases today
  8. I-You guided Pro on adding a Technician Photo
  9. I-Received a case on Feedback removal
  10. B-Spoke with a Seller/Pro named Joe
  11. I-De- escalated a case
  12. B-You were able to remove negative Feedback
  13. B-Received feedback / suggestions from Pro/Seller
  14. B-Resolved a case in 8 minutes
  15. B-Inquiry on VAS application
  16. O-Pro contacts regarding CBM
  17. O-Accidentally created M@ account
  18. I-Pro tells you they like the CBM
  19. G-You worked at least 15 minutes of overtime
  20. G-Spoke with Fonzie at least 2 times in one day
  21. O-Transfer case to another team
  22. G-Received an incorrect transfer
  23. G-Escalation
  24. N-Pro is unable reach customer