Receivedfeedback /suggestionsfromPro/SellerYou wereable toremovenegativeFeedbackTheSeller/Proplaces youon holdPro isunablereachcustomerMergedcase tooriginalcase IDResolveda case in8 minutesTripChargeRequestSpoke witha Seller/PronameWill/WilliamInquiry onVASapplicationSpoke withaSeller/Pronamed JoeResolved20+ casestodayYou workedat least 15minutes ofovertimeEscalationInquiry onBackgroundCheckAccidentallycreatedM@accountReceiveda case onFeedbackremovalPro tellsyou theylike theCBMSpoke withFonzie atleast 2 timesin one dayTransfercase toanotherteamDe-escalateda caseRequestto removeVirtualMappingYou guidedPro onadding aTechnicianPhotoProcontactsregardingCBMReceivedanincorrecttransferReceivedfeedback /suggestionsfromPro/SellerYou wereable toremovenegativeFeedbackTheSeller/Proplaces youon holdPro isunablereachcustomerMergedcase tooriginalcase IDResolveda case in8 minutesTripChargeRequestSpoke witha Seller/PronameWill/WilliamInquiry onVASapplicationSpoke withaSeller/Pronamed JoeResolved20+ casestodayYou workedat least 15minutes ofovertimeEscalationInquiry onBackgroundCheckAccidentallycreatedM@accountReceiveda case onFeedbackremovalPro tellsyou theylike theCBMSpoke withFonzie atleast 2 timesin one dayTransfercase toanotherteamDe-escalateda caseRequestto removeVirtualMappingYou guidedPro onadding aTechnicianPhotoProcontactsregardingCBMReceivedanincorrecttransfer

Specialties - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
B
3
N
4
N
5
O
6
B
7
N
8
O
9
B
10
B
11
N
12
G
13
G
14
G
15
O
16
I
17
I
18
G
19
O
20
I
21
I
22
I
23
O
24
G
  1. B-Received feedback / suggestions from Pro/Seller
  2. B-You were able to remove negative Feedback
  3. N-The Seller/Pro places you on hold
  4. N-Pro is unable reach customer
  5. O-Merged case to original case ID
  6. B-Resolved a case in 8 minutes
  7. N-Trip Charge Request
  8. O-Spoke with a Seller/Pro name Will/William
  9. B-Inquiry on VAS application
  10. B-Spoke with a Seller/Pro named Joe
  11. N-Resolved 20+ cases today
  12. G-You worked at least 15 minutes of overtime
  13. G-Escalation
  14. G-Inquiry on Background Check
  15. O-Accidentally created M@ account
  16. I-Received a case on Feedback removal
  17. I-Pro tells you they like the CBM
  18. G-Spoke with Fonzie at least 2 times in one day
  19. O-Transfer case to another team
  20. I-De- escalated a case
  21. I-Request to remove Virtual Mapping
  22. I-You guided Pro on adding a Technician Photo
  23. O-Pro contacts regarding CBM
  24. G-Received an incorrect transfer