You workedat least 15minutes ofovertimeMergedcase tooriginalcase IDTripChargeRequestYou wereable toremovenegativeFeedbackResolved20+ casestodayReceiveda case onFeedbackremovalReceivedanincorrecttransferPro tellsyou theylike theCBMRequestto removeVirtualMappingTransfercase toanotherteamDe-escalateda caseResolveda case in8 minutesProcontactsregardingCBMEscalationReceivedfeedback /suggestionsfromPro/SellerSpoke withaSeller/Pronamed JoeSpoke withFonzie atleast 2 timesin one dayTheSeller/Proplaces youon holdInquiry onVASapplicationYou guidedPro onadding aTechnicianPhotoPro isunablereachcustomerSpoke witha Seller/PronameWill/WilliamAccidentallycreatedM@accountInquiry onBackgroundCheckYou workedat least 15minutes ofovertimeMergedcase tooriginalcase IDTripChargeRequestYou wereable toremovenegativeFeedbackResolved20+ casestodayReceiveda case onFeedbackremovalReceivedanincorrecttransferPro tellsyou theylike theCBMRequestto removeVirtualMappingTransfercase toanotherteamDe-escalateda caseResolveda case in8 minutesProcontactsregardingCBMEscalationReceivedfeedback /suggestionsfromPro/SellerSpoke withaSeller/Pronamed JoeSpoke withFonzie atleast 2 timesin one dayTheSeller/Proplaces youon holdInquiry onVASapplicationYou guidedPro onadding aTechnicianPhotoPro isunablereachcustomerSpoke witha Seller/PronameWill/WilliamAccidentallycreatedM@accountInquiry onBackgroundCheck

Specialties - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
O
3
N
4
B
5
N
6
I
7
G
8
I
9
I
10
O
11
I
12
B
13
O
14
G
15
B
16
B
17
G
18
N
19
B
20
I
21
N
22
O
23
O
24
G
  1. G-You worked at least 15 minutes of overtime
  2. O-Merged case to original case ID
  3. N-Trip Charge Request
  4. B-You were able to remove negative Feedback
  5. N-Resolved 20+ cases today
  6. I-Received a case on Feedback removal
  7. G-Received an incorrect transfer
  8. I-Pro tells you they like the CBM
  9. I-Request to remove Virtual Mapping
  10. O-Transfer case to another team
  11. I-De- escalated a case
  12. B-Resolved a case in 8 minutes
  13. O-Pro contacts regarding CBM
  14. G-Escalation
  15. B-Received feedback / suggestions from Pro/Seller
  16. B-Spoke with a Seller/Pro named Joe
  17. G-Spoke with Fonzie at least 2 times in one day
  18. N-The Seller/Pro places you on hold
  19. B-Inquiry on VAS application
  20. I-You guided Pro on adding a Technician Photo
  21. N-Pro is unable reach customer
  22. O-Spoke with a Seller/Pro name Will/William
  23. O-Accidentally created M@ account
  24. G-Inquiry on Background Check