Spoke withaSeller/Pronamed JoeReceiveda case onFeedbackremovalSpoke witha Seller/PronameWill/WilliamYou workedat least 15minutes ofovertimePro tellsyou theylike theCBMEscalationResolveda case in8 minutesTheSeller/Proplaces youon holdPro isunablereachcustomerTripChargeRequestRequestto removeVirtualMappingSpoke withFonzie atleast 2 timesin one dayYou wereable toremovenegativeFeedbackInquiry onVASapplicationProcontactsregardingCBMTransfercase toanotherteamDe-escalateda caseInquiry onBackgroundCheckResolved20+ casestodayAccidentallycreatedM@accountYou guidedPro onadding aTechnicianPhotoMergedcase tooriginalcase IDReceivedanincorrecttransferReceivedfeedback /suggestionsfromPro/SellerSpoke withaSeller/Pronamed JoeReceiveda case onFeedbackremovalSpoke witha Seller/PronameWill/WilliamYou workedat least 15minutes ofovertimePro tellsyou theylike theCBMEscalationResolveda case in8 minutesTheSeller/Proplaces youon holdPro isunablereachcustomerTripChargeRequestRequestto removeVirtualMappingSpoke withFonzie atleast 2 timesin one dayYou wereable toremovenegativeFeedbackInquiry onVASapplicationProcontactsregardingCBMTransfercase toanotherteamDe-escalateda caseInquiry onBackgroundCheckResolved20+ casestodayAccidentallycreatedM@accountYou guidedPro onadding aTechnicianPhotoMergedcase tooriginalcase IDReceivedanincorrecttransferReceivedfeedback /suggestionsfromPro/Seller

Specialties - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
I
3
O
4
G
5
I
6
G
7
B
8
N
9
N
10
N
11
I
12
G
13
B
14
B
15
O
16
O
17
I
18
G
19
N
20
O
21
I
22
O
23
G
24
B
  1. B-Spoke with a Seller/Pro named Joe
  2. I-Received a case on Feedback removal
  3. O-Spoke with a Seller/Pro name Will/William
  4. G-You worked at least 15 minutes of overtime
  5. I-Pro tells you they like the CBM
  6. G-Escalation
  7. B-Resolved a case in 8 minutes
  8. N-The Seller/Pro places you on hold
  9. N-Pro is unable reach customer
  10. N-Trip Charge Request
  11. I-Request to remove Virtual Mapping
  12. G-Spoke with Fonzie at least 2 times in one day
  13. B-You were able to remove negative Feedback
  14. B-Inquiry on VAS application
  15. O-Pro contacts regarding CBM
  16. O-Transfer case to another team
  17. I-De- escalated a case
  18. G-Inquiry on Background Check
  19. N-Resolved 20+ cases today
  20. O-Accidentally created M@ account
  21. I-You guided Pro on adding a Technician Photo
  22. O-Merged case to original case ID
  23. G-Received an incorrect transfer
  24. B-Received feedback / suggestions from Pro/Seller