Spoke witha Seller/PronameWill/WilliamYou guidedPro onadding aTechnicianPhotoTransfercase toanotherteamPro tellsyou theylike theCBMEscalationAccidentallycreatedM@accountMergedcase tooriginalcase IDInquiry onBackgroundCheckYou workedat least 15minutes ofovertimeReceiveda case onFeedbackremovalSpoke withaSeller/Pronamed JoeInquiry onVASapplicationProcontactsregardingCBMResolved20+ casestodayDe-escalateda caseReceivedfeedback /suggestionsfromPro/SellerYou wereable toremovenegativeFeedbackReceivedanincorrecttransferPro isunablereachcustomerSpoke withFonzie atleast 2 timesin one dayTripChargeRequestResolveda case in8 minutesRequestto removeVirtualMappingTheSeller/Proplaces youon holdSpoke witha Seller/PronameWill/WilliamYou guidedPro onadding aTechnicianPhotoTransfercase toanotherteamPro tellsyou theylike theCBMEscalationAccidentallycreatedM@accountMergedcase tooriginalcase IDInquiry onBackgroundCheckYou workedat least 15minutes ofovertimeReceiveda case onFeedbackremovalSpoke withaSeller/Pronamed JoeInquiry onVASapplicationProcontactsregardingCBMResolved20+ casestodayDe-escalateda caseReceivedfeedback /suggestionsfromPro/SellerYou wereable toremovenegativeFeedbackReceivedanincorrecttransferPro isunablereachcustomerSpoke withFonzie atleast 2 timesin one dayTripChargeRequestResolveda case in8 minutesRequestto removeVirtualMappingTheSeller/Proplaces youon hold

Specialties - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
I
3
O
4
I
5
G
6
O
7
O
8
G
9
G
10
I
11
B
12
B
13
O
14
N
15
I
16
B
17
B
18
G
19
N
20
G
21
N
22
B
23
I
24
N
  1. O-Spoke with a Seller/Pro name Will/William
  2. I-You guided Pro on adding a Technician Photo
  3. O-Transfer case to another team
  4. I-Pro tells you they like the CBM
  5. G-Escalation
  6. O-Accidentally created M@ account
  7. O-Merged case to original case ID
  8. G-Inquiry on Background Check
  9. G-You worked at least 15 minutes of overtime
  10. I-Received a case on Feedback removal
  11. B-Spoke with a Seller/Pro named Joe
  12. B-Inquiry on VAS application
  13. O-Pro contacts regarding CBM
  14. N-Resolved 20+ cases today
  15. I-De- escalated a case
  16. B-Received feedback / suggestions from Pro/Seller
  17. B-You were able to remove negative Feedback
  18. G-Received an incorrect transfer
  19. N-Pro is unable reach customer
  20. G-Spoke with Fonzie at least 2 times in one day
  21. N-Trip Charge Request
  22. B-Resolved a case in 8 minutes
  23. I-Request to remove Virtual Mapping
  24. N-The Seller/Pro places you on hold