Requestto removeVirtualMappingSpoke withaSeller/Pronamed JoeInquiry onBackgroundCheckTripChargeRequestReceiveda case onFeedbackremovalMergedcase tooriginalcase IDTheSeller/Proplaces youon holdInquiry onVASapplicationAccidentallycreatedM@accountProcontactsregardingCBMTransfercase toanotherteamYou wereable toremovenegativeFeedbackYou workedat least 15minutes ofovertimePro tellsyou theylike theCBMEscalationResolveda case in8 minutesPro isunablereachcustomerReceivedfeedback /suggestionsfromPro/SellerResolved20+ casestodayDe-escalateda caseSpoke witha Seller/PronameWill/WilliamReceivedanincorrecttransferYou guidedPro onadding aTechnicianPhotoSpoke withFonzie atleast 2 timesin one dayRequestto removeVirtualMappingSpoke withaSeller/Pronamed JoeInquiry onBackgroundCheckTripChargeRequestReceiveda case onFeedbackremovalMergedcase tooriginalcase IDTheSeller/Proplaces youon holdInquiry onVASapplicationAccidentallycreatedM@accountProcontactsregardingCBMTransfercase toanotherteamYou wereable toremovenegativeFeedbackYou workedat least 15minutes ofovertimePro tellsyou theylike theCBMEscalationResolveda case in8 minutesPro isunablereachcustomerReceivedfeedback /suggestionsfromPro/SellerResolved20+ casestodayDe-escalateda caseSpoke witha Seller/PronameWill/WilliamReceivedanincorrecttransferYou guidedPro onadding aTechnicianPhotoSpoke withFonzie atleast 2 timesin one day

Specialties - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
B
3
G
4
N
5
I
6
O
7
N
8
B
9
O
10
O
11
O
12
B
13
G
14
I
15
G
16
B
17
N
18
B
19
N
20
I
21
O
22
G
23
I
24
G
  1. I-Request to remove Virtual Mapping
  2. B-Spoke with a Seller/Pro named Joe
  3. G-Inquiry on Background Check
  4. N-Trip Charge Request
  5. I-Received a case on Feedback removal
  6. O-Merged case to original case ID
  7. N-The Seller/Pro places you on hold
  8. B-Inquiry on VAS application
  9. O-Accidentally created M@ account
  10. O-Pro contacts regarding CBM
  11. O-Transfer case to another team
  12. B-You were able to remove negative Feedback
  13. G-You worked at least 15 minutes of overtime
  14. I-Pro tells you they like the CBM
  15. G-Escalation
  16. B-Resolved a case in 8 minutes
  17. N-Pro is unable reach customer
  18. B-Received feedback / suggestions from Pro/Seller
  19. N-Resolved 20+ cases today
  20. I-De- escalated a case
  21. O-Spoke with a Seller/Pro name Will/William
  22. G-Received an incorrect transfer
  23. I-You guided Pro on adding a Technician Photo
  24. G-Spoke with Fonzie at least 2 times in one day