Specialties  Bingo Card

This bingo card has a free space and 24 words: Spoke with a Seller/Pro named Joe, De- escalated a case, The Seller/Pro places you on hold, You worked at least 15 minutes of overtime, Pro contacts regarding CBM, Resolved a case in 8 minutes, Received a case on Feedback removal, Resolved 20+ cases today, Escalation, Transfer case to another team, Received feedback / suggestions from Pro/Seller, Pro tells you they like the CBM, Received an incorrect transfer, Spoke with a Seller/Pro name Will/William, You were able to remove negative Feedback, You guided Pro on adding a Technician Photo, Trip Charge Request, Inquiry on Background Check, Accidentally created M@ account, Inquiry on VAS application, Request to remove Virtual Mapping, Pro is unable reach customer, Spoke with Fonzie at least 2 times in one day and Merged case to original case ID.

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