EMPATHY/RELATE Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. ACTIVE LISTENING
2. G'BYE SUMMARY EMAIL
3. REFLECT REASON FOR CONTACT
4. SET AGENDA & PLANT THE SEED
5. G'BYE MYACCT. APP
6. PROBE THE PROBLEM
7. BUILD RAPPORT
8. CONTACT MGMT
9. TONE
10. BUILD RAPPORT
11. G'BYE VERIFY
12. G'BYE XFINITY. COM
13. GREETING
14. G'BYE THANK YOU STATMENT
15. RELATE& EMPATHY
16. ATTEMPT TO COLLECT
17. RESOLVE
18. RELATE& EMPATHY
19. G'BYE RECAP CHANGES
20. TAKE OWNER-SHIP
21. G'BYE RECAP CHARGES
22. RELATE& EMPATHY
23. G'BYE CONFIRM
24. G'BYE RECAP CREDITS
25. RELATE& EMPATHY