EMPATHY/RELATE Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. SET AGENDA & PLANT THE SEED
2. BUILD RAPPORT
3. RESOLVE
4. RELATE& EMPATHY
5. G'BYE RECAP CHANGES
6. G'BYE RECAP CHARGES
7. PROBE THE PROBLEM
8. G'BYE MYACCT. APP
9. G'BYE XFINITY. COM
10. G'BYE SUMMARY EMAIL
11. RELATE& EMPATHY
12. G'BYE THANK YOU STATMENT
13. REFLECT REASON FOR CONTACT
14. TAKE OWNER-SHIP
15. BUILD RAPPORT
16. RELATE& EMPATHY
17. ATTEMPT TO COLLECT
18. RELATE& EMPATHY
19. ACTIVE LISTENING
20. TONE
21. G'BYE RECAP CREDITS
22. G'BYE VERIFY
23. GREETING
24. CONTACT MGMT
25. G'BYE CONFIRM