EMPATHY/RELATE Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. G'BYE VERIFY
2. RELATE& EMPATHY
3. G'BYE SUMMARY EMAIL
4. TAKE OWNER-SHIP
5. GREETING
6. G'BYE XFINITY. COM
7. RELATE& EMPATHY
8. RESOLVE
9. RELATE& EMPATHY
10. REFLECT REASON FOR CONTACT
11. PROBE THE PROBLEM
12. G'BYE MYACCT. APP
13. G'BYE RECAP CREDITS
14. BUILD RAPPORT
15. ATTEMPT TO COLLECT
16. G'BYE CONFIRM
17. TONE
18. BUILD RAPPORT
19. G'BYE THANK YOU STATMENT
20. CONTACT MGMT
21. SET AGENDA & PLANT THE SEED
22. RELATE& EMPATHY
23. G'BYE RECAP CHARGES
24. G'BYE RECAP CHANGES
25. ACTIVE LISTENING