ATTEMPTTOCOLLECTG'BYERECAPCHANGESG'BYESUMMARYEMAILRELATE&EMPATHYCONTACTMGMTG'BYEMYACCT.APPBUILDRAPPORTREFLECTREASONFORCONTACTGREETINGACTIVELISTENINGRELATE&EMPATHYRELATE&EMPATHYG'BYEXFINITY.COMTAKEOWNER-SHIPRESOLVESETAGENDA& PLANTTHE SEEDBUILDRAPPORTG'BYERECAPCREDITSTONEPROBETHEPROBLEMG'BYERECAPCHARGESRELATE&EMPATHYG'BYETHANKYOUSTATMENTG'BYECONFIRMG'BYEVERIFYATTEMPTTOCOLLECTG'BYERECAPCHANGESG'BYESUMMARYEMAILRELATE&EMPATHYCONTACTMGMTG'BYEMYACCT.APPBUILDRAPPORTREFLECTREASONFORCONTACTGREETINGACTIVELISTENINGRELATE&EMPATHYRELATE&EMPATHYG'BYEXFINITY.COMTAKEOWNER-SHIPRESOLVESETAGENDA& PLANTTHE SEEDBUILDRAPPORTG'BYERECAPCREDITSTONEPROBETHEPROBLEMG'BYERECAPCHARGESRELATE&EMPATHYG'BYETHANKYOUSTATMENTG'BYECONFIRMG'BYEVERIFY

EMPATHY/RELATE Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. ATTEMPT TO COLLECT
  2. G'BYE RECAP CHANGES
  3. G'BYE SUMMARY EMAIL
  4. RELATE& EMPATHY
  5. CONTACT MGMT
  6. G'BYE MYACCT. APP
  7. BUILD RAPPORT
  8. REFLECT REASON FOR CONTACT
  9. GREETING
  10. ACTIVE LISTENING
  11. RELATE& EMPATHY
  12. RELATE& EMPATHY
  13. G'BYE XFINITY. COM
  14. TAKE OWNER-SHIP
  15. RESOLVE
  16. SET AGENDA & PLANT THE SEED
  17. BUILD RAPPORT
  18. G'BYE RECAP CREDITS
  19. TONE
  20. PROBE THE PROBLEM
  21. G'BYE RECAP CHARGES
  22. RELATE& EMPATHY
  23. G'BYE THANK YOU STATMENT
  24. G'BYE CONFIRM
  25. G'BYE VERIFY