EMPATHY/RELATE Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. PROBE THE PROBLEM
2. G'BYE RECAP CHANGES
3. REFLECT REASON FOR CONTACT
4. TONE
5. G'BYE MYACCT. APP
6. SET AGENDA & PLANT THE SEED
7. G'BYE VERIFY
8. RELATE& EMPATHY
9. GREETING
10. ATTEMPT TO COLLECT
11. G'BYE THANK YOU STATMENT
12. BUILD RAPPORT
13. ACTIVE LISTENING
14. RELATE& EMPATHY
15. CONTACT MGMT
16. G'BYE CONFIRM
17. RELATE& EMPATHY
18. G'BYE SUMMARY EMAIL
19. RELATE& EMPATHY
20. G'BYE RECAP CREDITS
21. TAKE OWNER-SHIP
22. RESOLVE
23. BUILD RAPPORT
24. G'BYE RECAP CHARGES
25. G'BYE XFINITY. COM