EMPATHY/RELATE Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. G'BYE XFINITY. COM
2. SET AGENDA & PLANT THE SEED
3. GREETING
4. PROBE THE PROBLEM
5. BUILD RAPPORT
6. RELATE& EMPATHY
7. REFLECT REASON FOR CONTACT
8. BUILD RAPPORT
9. TONE
10. G'BYE RECAP CHARGES
11. G'BYE MYACCT. APP
12. ACTIVE LISTENING
13. G'BYE RECAP CHANGES
14. G'BYE SUMMARY EMAIL
15. ATTEMPT TO COLLECT
16. G'BYE THANK YOU STATMENT
17. TAKE OWNER-SHIP
18. RELATE& EMPATHY
19. RESOLVE
20. RELATE& EMPATHY
21. RELATE& EMPATHY
22. G'BYE CONFIRM
23. G'BYE RECAP CREDITS
24. CONTACT MGMT
25. G'BYE VERIFY