REFLECTREASONFORCONTACTG'BYERECAPCHANGESG'BYEMYACCT.APPRESOLVEG'BYERECAPCHARGESTAKEOWNER-SHIPRELATE&EMPATHYG'BYESUMMARYEMAILTONERELATE&EMPATHYG'BYERECAPCREDITSG'BYECONFIRMATTEMPTTOCOLLECTACTIVELISTENINGBUILDRAPPORTBUILDRAPPORTGREETINGG'BYEVERIFYRELATE&EMPATHYG'BYEXFINITY.COMRELATE&EMPATHYSETAGENDA& PLANTTHE SEEDG'BYETHANKYOUSTATMENTCONTACTMGMTPROBETHEPROBLEMREFLECTREASONFORCONTACTG'BYERECAPCHANGESG'BYEMYACCT.APPRESOLVEG'BYERECAPCHARGESTAKEOWNER-SHIPRELATE&EMPATHYG'BYESUMMARYEMAILTONERELATE&EMPATHYG'BYERECAPCREDITSG'BYECONFIRMATTEMPTTOCOLLECTACTIVELISTENINGBUILDRAPPORTBUILDRAPPORTGREETINGG'BYEVERIFYRELATE&EMPATHYG'BYEXFINITY.COMRELATE&EMPATHYSETAGENDA& PLANTTHE SEEDG'BYETHANKYOUSTATMENTCONTACTMGMTPROBETHEPROBLEM

EMPATHY/RELATE Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. REFLECT REASON FOR CONTACT
  2. G'BYE RECAP CHANGES
  3. G'BYE MYACCT. APP
  4. RESOLVE
  5. G'BYE RECAP CHARGES
  6. TAKE OWNER-SHIP
  7. RELATE& EMPATHY
  8. G'BYE SUMMARY EMAIL
  9. TONE
  10. RELATE& EMPATHY
  11. G'BYE RECAP CREDITS
  12. G'BYE CONFIRM
  13. ATTEMPT TO COLLECT
  14. ACTIVE LISTENING
  15. BUILD RAPPORT
  16. BUILD RAPPORT
  17. GREETING
  18. G'BYE VERIFY
  19. RELATE& EMPATHY
  20. G'BYE XFINITY. COM
  21. RELATE& EMPATHY
  22. SET AGENDA & PLANT THE SEED
  23. G'BYE THANK YOU STATMENT
  24. CONTACT MGMT
  25. PROBE THE PROBLEM