G'BYERECAPCREDITSTONEATTEMPTTOCOLLECTACTIVELISTENINGG'BYERECAPCHANGESTAKEOWNER-SHIPRELATE&EMPATHYRELATE&EMPATHYRELATE&EMPATHYREFLECTREASONFORCONTACTGREETINGG'BYESUMMARYEMAILRELATE&EMPATHYG'BYEVERIFYBUILDRAPPORTRESOLVEG'BYETHANKYOUSTATMENTCONTACTMGMTG'BYERECAPCHARGESSETAGENDA& PLANTTHE SEEDG'BYECONFIRMBUILDRAPPORTG'BYEXFINITY.COMG'BYEMYACCT.APPPROBETHEPROBLEMG'BYERECAPCREDITSTONEATTEMPTTOCOLLECTACTIVELISTENINGG'BYERECAPCHANGESTAKEOWNER-SHIPRELATE&EMPATHYRELATE&EMPATHYRELATE&EMPATHYREFLECTREASONFORCONTACTGREETINGG'BYESUMMARYEMAILRELATE&EMPATHYG'BYEVERIFYBUILDRAPPORTRESOLVEG'BYETHANKYOUSTATMENTCONTACTMGMTG'BYERECAPCHARGESSETAGENDA& PLANTTHE SEEDG'BYECONFIRMBUILDRAPPORTG'BYEXFINITY.COMG'BYEMYACCT.APPPROBETHEPROBLEM

EMPATHY/RELATE Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. G'BYE RECAP CREDITS
  2. TONE
  3. ATTEMPT TO COLLECT
  4. ACTIVE LISTENING
  5. G'BYE RECAP CHANGES
  6. TAKE OWNER-SHIP
  7. RELATE& EMPATHY
  8. RELATE& EMPATHY
  9. RELATE& EMPATHY
  10. REFLECT REASON FOR CONTACT
  11. GREETING
  12. G'BYE SUMMARY EMAIL
  13. RELATE& EMPATHY
  14. G'BYE VERIFY
  15. BUILD RAPPORT
  16. RESOLVE
  17. G'BYE THANK YOU STATMENT
  18. CONTACT MGMT
  19. G'BYE RECAP CHARGES
  20. SET AGENDA & PLANT THE SEED
  21. G'BYE CONFIRM
  22. BUILD RAPPORT
  23. G'BYE XFINITY. COM
  24. G'BYE MYACCT. APP
  25. PROBE THE PROBLEM