This bingo card has a free space and 25 words: TONE, RELATE& EMPATHY, CONTACT MGMT, REFLECT REASON FOR CONTACT, ACTIVE LISTENING, PROBE THE PROBLEM, RESOLVE, TAKE OWNER-SHIP, GREETING, RELATE& EMPATHY, SET AGENDA & PLANT THE SEED, G'BYE SUMMARY EMAIL, RELATE& EMPATHY, ATTEMPT TO COLLECT, G'BYE RECAP CHARGES, BUILD RAPPORT, G'BYE THANK YOU STATMENT, G'BYE RECAP CHANGES, G'BYE VERIFY, RELATE& EMPATHY, G'BYE RECAP CREDITS, G'BYE MYACCT. APP, G'BYE XFINITY. COM, G'BYE CONFIRM and BUILD RAPPORT.
⚠ This card has duplicate items: RELATE& EMPATHY (4), BUILD RAPPORT (2)
Call Handling Review | Teller Experience Bingo | Care Commitment BINGO | Care Commitment BINGO | JD power-day
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