Call HDfor aWebbySearchAdvisedwhat nextbill will beCallersays theycan't hearyouMake aSuggestionin InquiraMortgagee/LossPayee CallAgent Callsin forChangeCompletionInqCallersays yournamewrongOfferFlexCheckTransferto PLSCAdd aCG2010Go toProductionON TIMEAdviseMemberaboutCustomerCenterOffer toAdjustMin DueNo calleron linewhen youanswerShow anagent whereto find LDTAin AgentCenterMembercalledwrongcarrierHold forunderwriterlongerthan 5minsQuoteAdding aLocationAgent calledto checkpolicy statusDe-escalateda callAgentplacesyou onholdSupCallTake aRIpaymentMake aserviceplusexception!LearnsomethingnewTake 25callstodayUseReferenceConnectfor a callCaller hasname youcannotpronounceTransfertoClaims10 followupstodayReviewInquiraduringProductionAdd/Quotea tractorWalk anagentthroughPolicyViewerCallertalks overyouTalk tosomeonein TexasHelp anAgent with aNewBusinessQuoteCall HDfor aWebbySearchAdvisedwhat nextbill will beCallersays theycan't hearyouMake aSuggestionin InquiraMortgagee/LossPayee CallAgent Callsin forChangeCompletionInqCallersays yournamewrongOfferFlexCheckTransferto PLSCAdd aCG2010Go toProductionON TIMEAdviseMemberaboutCustomerCenterOffer toAdjustMin DueNo calleron linewhen youanswerShow anagent whereto find LDTAin AgentCenterMembercalledwrongcarrierHold forunderwriterlongerthan 5minsQuoteAdding aLocationAgent calledto checkpolicy statusDe-escalateda callAgentplacesyou onholdSupCallTake aRIpaymentMake aserviceplusexception!LearnsomethingnewTake 25callstodayUseReferenceConnectfor a callCaller hasname youcannotpronounceTransfertoClaims10 followupstodayReviewInquiraduringProductionAdd/Quotea tractorWalk anagentthroughPolicyViewerCallertalks overyouTalk tosomeonein TexasHelp anAgent with aNewBusinessQuote

CSC/FSC Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Call HD for a Webby Search
  2. Advised what next bill will be
  3. Caller says they can't hear you
  4. Make a Suggestion in Inquira
  5. Mortgagee/Loss Payee Call
  6. Agent Calls in for Change Completion Inq
  7. Caller says your name wrong
  8. Offer Flex Check
  9. Transfer to PLSC
  10. Add a CG2010
  11. Go to Production ON TIME
  12. Advise Member about Customer Center
  13. Offer to Adjust Min Due
  14. No caller on line when you answer
  15. Show an agent where to find LDTA in Agent Center
  16. Member called wrong carrier
  17. Hold for underwriter longer than 5mins
  18. Quote Adding a Location
  19. Agent called to check policy status
  20. De-escalated a call
  21. Agent places you on hold
  22. Sup Call
  23. Take a RI payment
  24. Make a service plus exception!
  25. Learn something new
  26. Take 25 calls today
  27. Use Reference Connect for a call
  28. Caller has name you cannot pronounce
  29. Transfer to Claims
  30. 10 follow ups today
  31. Review Inquira during Production
  32. Add/Quote a tractor
  33. Walk an agent through Policy Viewer
  34. Caller talks over you
  35. Talk to someone in Texas
  36. Help an Agent with a New Business Quote