10 follow ups today Make a service plus exception! Sup Call Agent places you on hold Offer to Adjust Min Due Caller talks over you Caller says they can't hear you Caller has name you cannot pronounce Add/Quote a tractor Learn something new Hold for underwriter longer than 5mins Take 25 calls today Member called wrong carrier Make a Suggestion in Inquira Agent called to check policy status No caller on line when you answer Review Inquira during Production Use Reference Connect for a call Mortgagee/Loss Payee Call Help an Agent with a New Business Quote Go to Production ON TIME Add a CG2010 Talk to someone in Texas Agent Calls in for Change Completion Inq Transfer to PLSC Call HD for a Webby Search De- escalated a call Walk an agent through Policy Viewer Caller says your name wrong Show an agent where to find LDTA in Agent Center Quote Adding a Location Advised what next bill will be Offer Flex Check Transfer to Claims Take a RI payment Advise Member about Customer Center 10 follow ups today Make a service plus exception! Sup Call Agent places you on hold Offer to Adjust Min Due Caller talks over you Caller says they can't hear you Caller has name you cannot pronounce Add/Quote a tractor Learn something new Hold for underwriter longer than 5mins Take 25 calls today Member called wrong carrier Make a Suggestion in Inquira Agent called to check policy status No caller on line when you answer Review Inquira during Production Use Reference Connect for a call Mortgagee/Loss Payee Call Help an Agent with a New Business Quote Go to Production ON TIME Add a CG2010 Talk to someone in Texas Agent Calls in for Change Completion Inq Transfer to PLSC Call HD for a Webby Search De- escalated a call Walk an agent through Policy Viewer Caller says your name wrong Show an agent where to find LDTA in Agent Center Quote Adding a Location Advised what next bill will be Offer Flex Check Transfer to Claims Take a RI payment Advise Member about Customer Center
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
10 follow ups today
Make a service plus exception!
Sup Call
Agent places you on hold
Offer to Adjust Min Due
Caller talks over you
Caller says they can't hear you
Caller has name you cannot pronounce
Add/Quote a tractor
Learn something new
Hold for underwriter longer than 5mins
Take 25 calls today
Member called wrong carrier
Make a Suggestion in Inquira
Agent called to check policy status
No caller on line when you answer
Review Inquira during Production
Use Reference Connect for a call
Mortgagee/Loss Payee Call
Help an Agent with a New Business Quote
Go to Production ON TIME
Add a CG2010
Talk to someone in Texas
Agent Calls in for Change Completion Inq
Transfer to PLSC
Call HD for a Webby Search
De-escalated a call
Walk an agent through Policy Viewer
Caller says your name wrong
Show an agent where to find LDTA in Agent Center
Quote Adding a Location
Advised what next bill will be
Offer Flex Check
Transfer to Claims
Take a RI payment
Advise Member about Customer Center