Agent Calls in for Change Completion Inq Advised what next bill will be Take 25 calls today Help an Agent with a New Business Quote Offer to Adjust Min Due 10 follow ups today Agent called to check policy status Caller says your name wrong Take a RI payment Caller talks over you Mortgagee/Loss Payee Call Use Reference Connect for a call Transfer to Claims Sup Call Offer Flex Check Walk an agent through Policy Viewer Add a CG2010 Learn something new Caller has name you cannot pronounce Add/Quote a tractor Show an agent where to find LDTA in Agent Center Member called wrong carrier Talk to someone in Texas Call HD for a Webby Search Make a Suggestion in Inquira Transfer to PLSC Make a service plus exception! Hold for underwriter longer than 5mins Agent places you on hold De- escalated a call Caller says they can't hear you No caller on line when you answer Advise Member about Customer Center Go to Production ON TIME Quote Adding a Location Review Inquira during Production Agent Calls in for Change Completion Inq Advised what next bill will be Take 25 calls today Help an Agent with a New Business Quote Offer to Adjust Min Due 10 follow ups today Agent called to check policy status Caller says your name wrong Take a RI payment Caller talks over you Mortgagee/Loss Payee Call Use Reference Connect for a call Transfer to Claims Sup Call Offer Flex Check Walk an agent through Policy Viewer Add a CG2010 Learn something new Caller has name you cannot pronounce Add/Quote a tractor Show an agent where to find LDTA in Agent Center Member called wrong carrier Talk to someone in Texas Call HD for a Webby Search Make a Suggestion in Inquira Transfer to PLSC Make a service plus exception! Hold for underwriter longer than 5mins Agent places you on hold De- escalated a call Caller says they can't hear you No caller on line when you answer Advise Member about Customer Center Go to Production ON TIME Quote Adding a Location Review Inquira during Production
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Agent Calls in for Change Completion Inq
Advised what next bill will be
Take 25 calls today
Help an Agent with a New Business Quote
Offer to Adjust Min Due
10 follow ups today
Agent called to check policy status
Caller says your name wrong
Take a RI payment
Caller talks over you
Mortgagee/Loss Payee Call
Use Reference Connect for a call
Transfer to Claims
Sup Call
Offer Flex Check
Walk an agent through Policy Viewer
Add a CG2010
Learn something new
Caller has name you cannot pronounce
Add/Quote a tractor
Show an agent where to find LDTA in Agent Center
Member called wrong carrier
Talk to someone in Texas
Call HD for a Webby Search
Make a Suggestion in Inquira
Transfer to PLSC
Make a service plus exception!
Hold for underwriter longer than 5mins
Agent places you on hold
De-escalated a call
Caller says they can't hear you
No caller on line when you answer
Advise Member about Customer Center
Go to Production ON TIME
Quote Adding a Location
Review Inquira during Production