Send client an update on an open IM Resolve a Service Now / LMR ticket Add additional contact info to IM Show client how to use SAM Resolve 5 issues total Advertise the Service Catalogue Resolve 2 issues on a single contact Resolve and close an email Sametimeclient to confirm issue resolved Add customer node to an IM Direct someone to any line of self help Send client follow up email Submit relevant feedback on a KM Have 0 returned IM's in your queue Send someone a KB article Checked customer ticket history Send client an update on an open IM Resolve a Service Now / LMR ticket Add additional contact info to IM Show client how to use SAM Resolve 5 issues total Advertise the Service Catalogue Resolve 2 issues on a single contact Resolve and close an email Sametimeclient to confirm issue resolved Add customer node to an IM Direct someone to any line of self help Send client follow up email Submit relevant feedback on a KM Have 0 returned IM's in your queue Send someone a KB article Checked customer ticket history
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Send client an update on an open IM
Resolve a Service Now / LMR ticket
Add additional contact info to IM
Show client how to use SAM
Resolve 5 issues total
Advertise the Service Catalogue
Resolve 2 issues on a single contact
Resolve and close an email
Sametimeclient to confirm issue resolved
Add customer node to an IM
Direct someone to any line of self help
Send client follow up email
Submit relevant feedback on a KM
Have 0 returned IM's in your queue
Send someone a KB article
Checked customer ticket history