Iunderstandhow youfeelNopleasantsalutationDidn't pickup onmodel notmatchingI cannotdo this, Icannot dothatDidn't askbwr tohold forcall outShouldhavegotten AAAinfo earlierHow canI helpyou?Didn't getborrower'snameDon't haveanythingto do withpayoffAskedCPIquestionswrongOverexplainingLostcontrolof callJustifiedborrower'sfrustrationWe neverreceived itUsed thewordhypotheticallyDid notexplainnoticeRudeThat's notmydepartmentReadhistory outloud toherselfThat's notmydepartmentCondescendingCaller didnot feelsatisfiedCuttingoffcallerDidn'toffer totransfer toloan deptIunderstandhow youfeelNopleasantsalutationDidn't pickup onmodel notmatchingI cannotdo this, Icannot dothatDidn't askbwr tohold forcall outShouldhavegotten AAAinfo earlierHow canI helpyou?Didn't getborrower'snameDon't haveanythingto do withpayoffAskedCPIquestionswrongOverexplainingLostcontrolof callJustifiedborrower'sfrustrationWe neverreceived itUsed thewordhypotheticallyDid notexplainnoticeRudeThat's notmydepartmentReadhistory outloud toherselfThat's notmydepartmentCondescendingCaller didnot feelsatisfiedCuttingoffcallerDidn'toffer totransfer toloan dept

Call Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I understand how you feel
  2. No pleasant salutation
  3. Didn't pick up on model not matching
  4. I cannot do this, I cannot do that
  5. Didn't ask bwr to hold for call out
  6. Should have gotten AAA info earlier
  7. How can I help you?
  8. Didn't get borrower's name
  9. Don't have anything to do with payoff
  10. Asked CPI questions wrong
  11. Overexplaining
  12. Lost control of call
  13. Justified borrower's frustration
  14. We never received it
  15. Used the word hypothetically
  16. Did not explain notice
  17. Rude
  18. That's not my department
  19. Read history out loud to herself
  20. That's not my department
  21. Condescending
  22. Caller did not feel satisfied
  23. Cutting off caller
  24. Didn't offer to transfer to loan dept