Readhistory outloud toherselfIunderstandhow youfeelDidn't getborrower'snameDid notexplainnoticeAskedCPIquestionswrongNopleasantsalutationRudeLostcontrolof callDidn't askbwr tohold forcall outDidn'toffer totransfer toloan deptDon't haveanythingto do withpayoffJustifiedborrower'sfrustrationUsed thewordhypotheticallyCondescendingHow canI helpyou?That's notmydepartmentWe neverreceived itOverexplainingCaller didnot feelsatisfiedI cannotdo this, Icannot dothatDidn't pickup onmodel notmatchingShouldhavegotten AAAinfo earlierThat's notmydepartmentCuttingoffcallerReadhistory outloud toherselfIunderstandhow youfeelDidn't getborrower'snameDid notexplainnoticeAskedCPIquestionswrongNopleasantsalutationRudeLostcontrolof callDidn't askbwr tohold forcall outDidn'toffer totransfer toloan deptDon't haveanythingto do withpayoffJustifiedborrower'sfrustrationUsed thewordhypotheticallyCondescendingHow canI helpyou?That's notmydepartmentWe neverreceived itOverexplainingCaller didnot feelsatisfiedI cannotdo this, Icannot dothatDidn't pickup onmodel notmatchingShouldhavegotten AAAinfo earlierThat's notmydepartmentCuttingoffcaller

Call Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Read history out loud to herself
  2. I understand how you feel
  3. Didn't get borrower's name
  4. Did not explain notice
  5. Asked CPI questions wrong
  6. No pleasant salutation
  7. Rude
  8. Lost control of call
  9. Didn't ask bwr to hold for call out
  10. Didn't offer to transfer to loan dept
  11. Don't have anything to do with payoff
  12. Justified borrower's frustration
  13. Used the word hypothetically
  14. Condescending
  15. How can I help you?
  16. That's not my department
  17. We never received it
  18. Overexplaining
  19. Caller did not feel satisfied
  20. I cannot do this, I cannot do that
  21. Didn't pick up on model not matching
  22. Should have gotten AAA info earlier
  23. That's not my department
  24. Cutting off caller