AskedCPIquestionswrongLostcontrolof callDidn't pickup onmodel notmatchingUsed thewordhypotheticallyHow canI helpyou?I cannotdo this, Icannot dothatShouldhavegotten AAAinfo earlierNopleasantsalutationDidn't getborrower'snameCondescendingCuttingoffcallerIunderstandhow youfeelJustifiedborrower'sfrustrationDon't haveanythingto do withpayoffDidn'toffer totransfer toloan deptRudeDidn't askbwr tohold forcall outOverexplainingCaller didnot feelsatisfiedDid notexplainnoticeWe neverreceived itReadhistory outloud toherselfThat's notmydepartmentThat's notmydepartmentAskedCPIquestionswrongLostcontrolof callDidn't pickup onmodel notmatchingUsed thewordhypotheticallyHow canI helpyou?I cannotdo this, Icannot dothatShouldhavegotten AAAinfo earlierNopleasantsalutationDidn't getborrower'snameCondescendingCuttingoffcallerIunderstandhow youfeelJustifiedborrower'sfrustrationDon't haveanythingto do withpayoffDidn'toffer totransfer toloan deptRudeDidn't askbwr tohold forcall outOverexplainingCaller didnot feelsatisfiedDid notexplainnoticeWe neverreceived itReadhistory outloud toherselfThat's notmydepartmentThat's notmydepartment

Call Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Asked CPI questions wrong
  2. Lost control of call
  3. Didn't pick up on model not matching
  4. Used the word hypothetically
  5. How can I help you?
  6. I cannot do this, I cannot do that
  7. Should have gotten AAA info earlier
  8. No pleasant salutation
  9. Didn't get borrower's name
  10. Condescending
  11. Cutting off caller
  12. I understand how you feel
  13. Justified borrower's frustration
  14. Don't have anything to do with payoff
  15. Didn't offer to transfer to loan dept
  16. Rude
  17. Didn't ask bwr to hold for call out
  18. Overexplaining
  19. Caller did not feel satisfied
  20. Did not explain notice
  21. We never received it
  22. Read history out loud to herself
  23. That's not my department
  24. That's not my department