not absentor tardyfor theweekgot kudosfrom a co-worker forhelping100% QAscore 3days in arowhad avg notready timeless than1:00 min.placed anorder for acust inHawaii orAlaskaspoke to acustomernamed"John"gainedknowledgefrom a confand sharedwith your mgrreceived acustomercomplimentmade asalesleadyoursupervisorheard agreat callspoke to 5customersin TXadded-onbatteriesto the saleachievedyour KPI'sfor thedayone-callresolutionutilized 2experts witheither a walkover or confsubduedan angrycustomerspoketo 5womenadherence!followedyourschedulesolved acustomerproblemsoldStullerFirstChatteredto aperson inSalesforcemade aBIGsaleintroducedyourself toa new hiredidn't haveanyescalationsfor the daynot absentor tardyfor theweekgot kudosfrom a co-worker forhelping100% QAscore 3days in arowhad avg notready timeless than1:00 min.placed anorder for acust inHawaii orAlaskaspoke to acustomernamed"John"gainedknowledgefrom a confand sharedwith your mgrreceived acustomercomplimentmade asalesleadyoursupervisorheard agreat callspoke to 5customersin TXadded-onbatteriesto the saleachievedyour KPI'sfor thedayone-callresolutionutilized 2experts witheither a walkover or confsubduedan angrycustomerspoketo 5womenadherence!followedyourschedulesolved acustomerproblemsoldStullerFirstChatteredto aperson inSalesforcemade aBIGsaleintroducedyourself toa new hiredidn't haveanyescalationsfor the day

Customer Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. not absent or tardy for the week
  2. got kudos from a co-worker for helping
  3. 100% QA score 3 days in a row
  4. had avg not ready time less than 1:00 min.
  5. placed an order for a cust in Hawaii or Alaska
  6. spoke to a customer named "John"
  7. gained knowledge from a conf and shared with your mgr
  8. received a customer compliment
  9. made a sales lead
  10. your supervisor heard a great call
  11. spoke to 5 customers in TX
  12. added-on batteries to the sale
  13. achieved your KPI's for the day
  14. one-call resolution
  15. utilized 2 experts with either a walk over or conf
  16. subdued an angry customer
  17. spoke to 5 women
  18. adherence! followed your schedule
  19. solved a customer problem
  20. sold Stuller First
  21. Chattered to a person in Salesforce
  22. made a BIG sale
  23. introduced yourself to a new hire
  24. didn't have any escalations for the day