spoke to acustomernamed"John"achievedyour KPI'sfor thedayyoursupervisorheard agreat callsubduedan angrycustomermade asalesleadutilized 2experts witheither a walkover or confreceived acustomercomplimentspoketo 5womennot absentor tardyfor theweeksoldStullerFirstplaced anorder for acust inHawaii orAlaska100% QAscore 3days in arowmade aBIGsalespoke to 5customersin TXhad avg notready timeless than1:00 min.adherence!followedyourscheduleadded-onbatteriesto the saledidn't haveanyescalationsfor the daygainedknowledgefrom a confand sharedwith your mgrgot kudosfrom a co-worker forhelpingone-callresolutionsolved acustomerproblemintroducedyourself toa new hireChatteredto aperson inSalesforcespoke to acustomernamed"John"achievedyour KPI'sfor thedayyoursupervisorheard agreat callsubduedan angrycustomermade asalesleadutilized 2experts witheither a walkover or confreceived acustomercomplimentspoketo 5womennot absentor tardyfor theweeksoldStullerFirstplaced anorder for acust inHawaii orAlaska100% QAscore 3days in arowmade aBIGsalespoke to 5customersin TXhad avg notready timeless than1:00 min.adherence!followedyourscheduleadded-onbatteriesto the saledidn't haveanyescalationsfor the daygainedknowledgefrom a confand sharedwith your mgrgot kudosfrom a co-worker forhelpingone-callresolutionsolved acustomerproblemintroducedyourself toa new hireChatteredto aperson inSalesforce

Customer Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. spoke to a customer named "John"
  2. achieved your KPI's for the day
  3. your supervisor heard a great call
  4. subdued an angry customer
  5. made a sales lead
  6. utilized 2 experts with either a walk over or conf
  7. received a customer compliment
  8. spoke to 5 women
  9. not absent or tardy for the week
  10. sold Stuller First
  11. placed an order for a cust in Hawaii or Alaska
  12. 100% QA score 3 days in a row
  13. made a BIG sale
  14. spoke to 5 customers in TX
  15. had avg not ready time less than 1:00 min.
  16. adherence! followed your schedule
  17. added-on batteries to the sale
  18. didn't have any escalations for the day
  19. gained knowledge from a conf and shared with your mgr
  20. got kudos from a co-worker for helping
  21. one-call resolution
  22. solved a customer problem
  23. introduced yourself to a new hire
  24. Chattered to a person in Salesforce