(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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one-call resolution
received a customer compliment
made a BIG sale
subdued an angry customer
introduced yourself to a new hire
didn't have any escalations for the day
100% QA score 3 days in a row
spoke to 5 customers in TX
made a sales lead
placed an order for a cust in Hawaii or Alaska
adherence! followed your schedule
utilized 2 experts with either a walk over or conf
Chattered to a person in Salesforce
had avg not ready time less than 1:00 min.
achieved your KPI's for the day
got kudos from a co-worker for helping
spoke to a customer named "John"
spoke to 5 women
solved a customer problem
not absent or tardy for the week
gained knowledge from a conf and shared with your mgr
