Customer Care

Customer Care  Bingo Card
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This bingo card has a free space and 24 words: one-call resolution, received a customer compliment, 100% QA score 3 days in a row, made a BIG sale, made a sales lead, sold Stuller First, solved a customer problem, subdued an angry customer, got kudos from a co-worker for helping, your supervisor heard a great call, placed an order for a cust in Hawaii or Alaska, spoke to a customer named "John", gained knowledge from a conf and shared with your mgr, spoke to 5 women, adherence! followed your schedule, achieved your KPI's for the day, Chattered to a person in Salesforce, added-on batteries to the sale, didn't have any escalations for the day, spoke to 5 customers in TX, introduced yourself to a new hire, not absent or tardy for the week, had avg not ready time less than 1:00 min. and utilized 2 experts with either a walk over or conf.

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