Present our values to a member Deescalate a Member Contribute or Educate a colleague to CULAC Transfer Member to BK and thank REP improve a process with your leadership Be a 1-stop resolution for another department Confirm Member satisfaction on call Empathize with a member Sign up for volunteer event this week Educate a member on collections process Create a human connection Process back to back TAD payments Help a colleague with a call or process Sign up for a literacy series thank Rep for taking over Help bring a member's mortgage current Assist a member with a nonSAM issue Assist a Contact Center Rep on a call Assist a member with voluntary REPO Collaborate with a different department Process any payment over $2,500 Process 3 payments on 3 straight calls Help a Member reach their dreams Process a TAD payment over $1,000 Present our values to a member Deescalate a Member Contribute or Educate a colleague to CULAC Transfer Member to BK and thank REP improve a process with your leadership Be a 1-stop resolution for another department Confirm Member satisfaction on call Empathize with a member Sign up for volunteer event this week Educate a member on collections process Create a human connection Process back to back TAD payments Help a colleague with a call or process Sign up for a literacy series thank Rep for taking over Help bring a member's mortgage current Assist a member with a nonSAM issue Assist a Contact Center Rep on a call Assist a member with voluntary REPO Collaborate with a different department Process any payment over $2,500 Process 3 payments on 3 straight calls Help a Member reach their dreams Process a TAD payment over $1,000
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Present
our values
to a
member
Deescalate
a Member
Contribute
or Educate
a colleague
to CULAC
Transfer
Member to
BK and
thank REP
improve a
process
with your
leadership
Be a 1-stop
resolution
for another
department
Confirm
Member
satisfaction
on call
Empathize
with a
member
Sign up for
volunteer
event this
week
Educate a
member on
collections
process
Create a
human
connection
Process
back to
back TAD
payments
Help a
colleague
with a call
or process
Sign up for
a literacy
series
thank Rep
for taking
over
Help bring
a
member's
mortgage
current
Assist a
member
with a nonSAM
issue
Assist a
Contact
Center Rep
on a call
Assist a
member with
voluntary
REPO
Collaborate
with a
different
department
Process
any
payment
over $2,500
Process 3
payments
on 3 straight
calls
Help a
Member
reach their
dreams
Process a
TAD
payment
over $1,000