Say"meow"Callunder 2minutes.Ask if thecustomerhas anyotherquestions.Provide a directnumber to adepartmentyou'retransferring to.Givetailoredappreciationstatement.FREESPACEWalk the RSAthroughresolution ontheir end.Ask whothey want towin theworld series.Saysomethingis"spooky"What broughtthe customerinto the storetoday?Ask the RSAwhat they aredressing up asfor Halloween.Callunder 3minutes.Say"bam"Ask howthe iPhonelaunch isgoing."NickCage" (callunder 60seconds)Walk the rsathrough a C2doc (don'tjust notate)Say"meow"Callunder 2minutes.Ask if thecustomerhas anyotherquestions.Provide a directnumber to adepartmentyou'retransferring to.Givetailoredappreciationstatement.FREESPACEWalk the RSAthroughresolution ontheir end.Ask whothey want towin theworld series.Saysomethingis"spooky"What broughtthe customerinto the storetoday?Ask the RSAwhat they aredressing up asfor Halloween.Callunder 3minutes.Say"bam"Ask howthe iPhonelaunch isgoing."NickCage" (callunder 60seconds)Walk the rsathrough a C2doc (don'tjust notate)

#DulinHardThings - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Say "meow"
  2. Call under 2 minutes.
  3. Ask if the customer has any other questions.
  4. Provide a direct number to a department you're transferring to.
  5. Give tailored appreciation statement.
  6. FREE SPACE
  7. Walk the RSA through resolution on their end.
  8. Ask who they want to win the world series.
  9. Say something is "spooky"
  10. What brought the customer into the store today?
  11. Ask the RSA what they are dressing up as for Halloween.
  12. Call under 3 minutes.
  13. Say "bam"
  14. Ask how the iPhone launch is going.
  15. "Nick Cage" (call under 60 seconds)
  16. Walk the rsa through a C2 doc (don't just notate)