"NickCage" (callunder 60seconds)Walk the RSAthroughresolution ontheir end.Provide a directnumber to adepartmentyou'retransferring to.Callunder 3minutes.Saysomethingis"spooky"Say"bam"Givetailoredappreciationstatement.FREESPACEAsk whothey want towin theworld series.Callunder 2minutes.Walk the rsathrough a C2doc (don'tjust notate)Ask howthe iPhonelaunch isgoing.Say"meow"What broughtthe customerinto the storetoday?Ask if thecustomerhas anyotherquestions.Ask the RSAwhat they aredressing up asfor Halloween."NickCage" (callunder 60seconds)Walk the RSAthroughresolution ontheir end.Provide a directnumber to adepartmentyou'retransferring to.Callunder 3minutes.Saysomethingis"spooky"Say"bam"Givetailoredappreciationstatement.FREESPACEAsk whothey want towin theworld series.Callunder 2minutes.Walk the rsathrough a C2doc (don'tjust notate)Ask howthe iPhonelaunch isgoing.Say"meow"What broughtthe customerinto the storetoday?Ask if thecustomerhas anyotherquestions.Ask the RSAwhat they aredressing up asfor Halloween.

#DulinHardThings - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "Nick Cage" (call under 60 seconds)
  2. Walk the RSA through resolution on their end.
  3. Provide a direct number to a department you're transferring to.
  4. Call under 3 minutes.
  5. Say something is "spooky"
  6. Say "bam"
  7. Give tailored appreciation statement.
  8. FREE SPACE
  9. Ask who they want to win the world series.
  10. Call under 2 minutes.
  11. Walk the rsa through a C2 doc (don't just notate)
  12. Ask how the iPhone launch is going.
  13. Say "meow"
  14. What brought the customer into the store today?
  15. Ask if the customer has any other questions.
  16. Ask the RSA what they are dressing up as for Halloween.