Ask if thecustomerhas anyotherquestions.Callunder 3minutes.Saysomethingis"spooky"FREESPACEAsk whothey want towin theworld series.Walk the RSAthroughresolution ontheir end.Givetailoredappreciationstatement."NickCage" (callunder 60seconds)Ask howthe iPhonelaunch isgoing.Say"meow"Ask the RSAwhat they aredressing up asfor Halloween.Provide a directnumber to adepartmentyou'retransferring to.What broughtthe customerinto the storetoday?Walk the rsathrough a C2doc (don'tjust notate)Callunder 2minutes.Say"bam"Ask if thecustomerhas anyotherquestions.Callunder 3minutes.Saysomethingis"spooky"FREESPACEAsk whothey want towin theworld series.Walk the RSAthroughresolution ontheir end.Givetailoredappreciationstatement."NickCage" (callunder 60seconds)Ask howthe iPhonelaunch isgoing.Say"meow"Ask the RSAwhat they aredressing up asfor Halloween.Provide a directnumber to adepartmentyou'retransferring to.What broughtthe customerinto the storetoday?Walk the rsathrough a C2doc (don'tjust notate)Callunder 2minutes.Say"bam"

#DulinHardThings - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
  1. Ask if the customer has any other questions.
  2. Call under 3 minutes.
  3. Say something is "spooky"
  4. FREE SPACE
  5. Ask who they want to win the world series.
  6. Walk the RSA through resolution on their end.
  7. Give tailored appreciation statement.
  8. "Nick Cage" (call under 60 seconds)
  9. Ask how the iPhone launch is going.
  10. Say "meow"
  11. Ask the RSA what they are dressing up as for Halloween.
  12. Provide a direct number to a department you're transferring to.
  13. What brought the customer into the store today?
  14. Walk the rsa through a C2 doc (don't just notate)
  15. Call under 2 minutes.
  16. Say "bam"