#DulinHardThings - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Ask how the iPhone launch is going.
2. What brought the customer into the store today?
3. Provide a direct number to a department you're transferring to.
4. Call under 3 minutes.
5. Ask the RSA what they are dressing up as for Halloween.
6. Say "bam"
7. "Nick Cage" (call under 60 seconds)
8. Call under 2 minutes.
9. Say something is "spooky"
10. Walk the RSA through resolution on their end.
11. Say "meow"
12. Ask if the customer has any other questions.
13. Ask who they want to win the world series.
14. Walk the rsa through a C2 doc (don't just notate)
15. FREE SPACE
16. Give tailored appreciation statement.