Givetailoredappreciationstatement.Ask the RSAwhat they aredressing up asfor Halloween.Callunder 3minutes.Callunder 2minutes."NickCage" (callunder 60seconds)Provide a directnumber to adepartmentyou'retransferring to.Saysomethingis"spooky"Walk the RSAthroughresolution ontheir end.Ask whothey want towin theworld series.Say"bam"Ask howthe iPhonelaunch isgoing.FREESPACEWalk the rsathrough a C2doc (don'tjust notate)What broughtthe customerinto the storetoday?Ask if thecustomerhas anyotherquestions.Say"meow"Givetailoredappreciationstatement.Ask the RSAwhat they aredressing up asfor Halloween.Callunder 3minutes.Callunder 2minutes."NickCage" (callunder 60seconds)Provide a directnumber to adepartmentyou'retransferring to.Saysomethingis"spooky"Walk the RSAthroughresolution ontheir end.Ask whothey want towin theworld series.Say"bam"Ask howthe iPhonelaunch isgoing.FREESPACEWalk the rsathrough a C2doc (don'tjust notate)What broughtthe customerinto the storetoday?Ask if thecustomerhas anyotherquestions.Say"meow"

#DulinHardThings - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Give tailored appreciation statement.
  2. Ask the RSA what they are dressing up as for Halloween.
  3. Call under 3 minutes.
  4. Call under 2 minutes.
  5. "Nick Cage" (call under 60 seconds)
  6. Provide a direct number to a department you're transferring to.
  7. Say something is "spooky"
  8. Walk the RSA through resolution on their end.
  9. Ask who they want to win the world series.
  10. Say "bam"
  11. Ask how the iPhone launch is going.
  12. FREE SPACE
  13. Walk the rsa through a C2 doc (don't just notate)
  14. What brought the customer into the store today?
  15. Ask if the customer has any other questions.
  16. Say "meow"