This bingo card has 16 words: What brought the customer into the store today?, Say "meow", Provide a direct number to a department you're transferring to., Walk the RSA through resolution on their end., "Nick Cage" (call under 60 seconds), Ask the RSA what they are dressing up as for Halloween., Ask if the customer has any other questions., Walk the rsa through a C2 doc (don't just notate), Call under 3 minutes., Say something is "spooky", Give tailored appreciation statement., Ask who they want to win the world series., Ask how the iPhone launch is going., Say "bam", FREE SPACE and Call under 2 minutes..
Box Office Incoming | Fifth Third CX | CEM/EMPATHY BINGO | Crazy Clerks Ceno | Customer Service Week 2022
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