sendmaterialsto a NON-MEMBERcompleteHRAschedule anappointmentchangePCP for4+ familymemberssubmitCOBrequeststumpaSME!!explainNPN orHMSO planto a callerwish amember aHappyBirthdayset acommitmentto check onPA progressfind an in-networkBHproviderbackdatePCP viaMacessadvise amember ofBabyBlocks, etc.make acallerlaugh!!get verbalconsent andsend authrep formresolve abilling issue(directly orBB request)schedule adentistappointmentcheckeligibilityin statesystemaddress amember'sUTD/HEDISgap(s) incareoffer to file anappeal/grievancesend 4+compassioncardscallpharmacyaftercorrecting altins flagfind a painmanagementdoctor takingnew patientscall aproviderabout adenied PAsubmit 10+Macessrequests in1 dayuselanguageline on acallsendmaterialsto a NON-MEMBERcompleteHRAschedule anappointmentchangePCP for4+ familymemberssubmitCOBrequeststumpaSME!!explainNPN orHMSO planto a callerwish amember aHappyBirthdayset acommitmentto check onPA progressfind an in-networkBHproviderbackdatePCP viaMacessadvise amember ofBabyBlocks, etc.make acallerlaugh!!get verbalconsent andsend authrep formresolve abilling issue(directly orBB request)schedule adentistappointmentcheckeligibilityin statesystemaddress amember'sUTD/HEDISgap(s) incareoffer to file anappeal/grievancesend 4+compassioncardscallpharmacyaftercorrecting altins flagfind a painmanagementdoctor takingnew patientscall aproviderabout adenied PAsubmit 10+Macessrequests in1 dayuselanguageline on acall

CALL BINGO!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
  1. send materials to a NON-MEMBER
  2. complete HRA
  3. schedule an appointment
  4. change PCP for 4+ family members
  5. submit COB request
  6. stump a SME!!
  7. explain NPN or HMSO plan to a caller
  8. wish a member a Happy Birthday
  9. set a commitment to check on PA progress
  10. find an in-network BH provider
  11. backdate PCP via Macess
  12. advise a member of Baby Blocks, etc.
  13. make a caller laugh!!
  14. get verbal consent and send auth rep form
  15. resolve a billing issue (directly or BB request)
  16. schedule a dentist appointment
  17. check eligibility in state system
  18. address a member's UTD/HEDIS gap(s) in care
  19. offer to file an appeal/grievance
  20. send 4+ compassion cards
  21. call pharmacy after correcting alt ins flag
  22. find a pain management doctor taking new patients
  23. call a provider about a denied PA
  24. submit 10+ Macess requests in 1 day
  25. use language line on a call