send materials to a NON- MEMBER complete HRA schedule an appointment change PCP for 4+ family members submit COB request stump a SME!! explain NPN or HMSO plan to a caller wish a member a Happy Birthday set a commitment to check on PA progress find an in- network BH provider backdate PCP via Macess advise a member of Baby Blocks, etc. make a caller laugh!! get verbal consent and send auth rep form resolve a billing issue (directly or BB request) schedule a dentist appointment check eligibility in state system address a member's UTD/HEDIS gap(s) in care offer to file an appeal/grievance send 4+ compassion cards call pharmacy after correcting alt ins flag find a pain management doctor taking new patients call a provider about a denied PA submit 10+ Macess requests in 1 day use language line on a call send materials to a NON- MEMBER complete HRA schedule an appointment change PCP for 4+ family members submit COB request stump a SME!! explain NPN or HMSO plan to a caller wish a member a Happy Birthday set a commitment to check on PA progress find an in- network BH provider backdate PCP via Macess advise a member of Baby Blocks, etc. make a caller laugh!! get verbal consent and send auth rep form resolve a billing issue (directly or BB request) schedule a dentist appointment check eligibility in state system address a member's UTD/HEDIS gap(s) in care offer to file an appeal/grievance send 4+ compassion cards call pharmacy after correcting alt ins flag find a pain management doctor taking new patients call a provider about a denied PA submit 10+ Macess requests in 1 day use language line on a call
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
send materials to a NON-MEMBER
complete HRA
schedule an appointment
change PCP for 4+ family members
submit COB request
stump a SME!!
explain NPN or HMSO plan to a caller
wish a member a Happy Birthday
set a commitment to check on PA progress
find an in-network BH provider
backdate PCP via Macess
advise a member of Baby Blocks, etc.
make a caller laugh!!
get verbal consent and send auth rep form
resolve a billing issue (directly or BB request)
schedule a dentist appointment
check eligibility in state system
address a member's UTD/HEDIS gap(s) in care
offer to file an appeal/grievance
send 4+ compassion cards
call pharmacy after correcting alt ins flag
find a pain management doctor taking new patients
call a provider about a denied PA
submit 10+ Macess requests in 1 day
use language line on a call