checkeligibilityin statesystemschedule anappointmentsubmit 10+Macessrequests in1 dayoffer to file anappeal/grievancecall aproviderabout adenied PAmake acallerlaugh!!completeHRAsendmaterialsto a NON-MEMBERuselanguageline on acallstumpaSME!!find an in-networkBHproviderget verbalconsent andsend authrep formset acommitmentto check onPA progressschedule adentistappointmentsend 4+compassioncardsaddress amember'sUTD/HEDISgap(s) incarecallpharmacyaftercorrecting altins flagadvise amember ofBabyBlocks, etc.changePCP for4+ familymembersexplainNPN orHMSO planto a callerwish amember aHappyBirthdaysubmitCOBrequestbackdatePCP viaMacessfind a painmanagementdoctor takingnew patientsresolve abilling issue(directly orBB request)checkeligibilityin statesystemschedule anappointmentsubmit 10+Macessrequests in1 dayoffer to file anappeal/grievancecall aproviderabout adenied PAmake acallerlaugh!!completeHRAsendmaterialsto a NON-MEMBERuselanguageline on acallstumpaSME!!find an in-networkBHproviderget verbalconsent andsend authrep formset acommitmentto check onPA progressschedule adentistappointmentsend 4+compassioncardsaddress amember'sUTD/HEDISgap(s) incarecallpharmacyaftercorrecting altins flagadvise amember ofBabyBlocks, etc.changePCP for4+ familymembersexplainNPN orHMSO planto a callerwish amember aHappyBirthdaysubmitCOBrequestbackdatePCP viaMacessfind a painmanagementdoctor takingnew patientsresolve abilling issue(directly orBB request)

CALL BINGO!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. check eligibility in state system
  2. schedule an appointment
  3. submit 10+ Macess requests in 1 day
  4. offer to file an appeal/grievance
  5. call a provider about a denied PA
  6. make a caller laugh!!
  7. complete HRA
  8. send materials to a NON-MEMBER
  9. use language line on a call
  10. stump a SME!!
  11. find an in-network BH provider
  12. get verbal consent and send auth rep form
  13. set a commitment to check on PA progress
  14. schedule a dentist appointment
  15. send 4+ compassion cards
  16. address a member's UTD/HEDIS gap(s) in care
  17. call pharmacy after correcting alt ins flag
  18. advise a member of Baby Blocks, etc.
  19. change PCP for 4+ family members
  20. explain NPN or HMSO plan to a caller
  21. wish a member a Happy Birthday
  22. submit COB request
  23. backdate PCP via Macess
  24. find a pain management doctor taking new patients
  25. resolve a billing issue (directly or BB request)