check eligibility in state system schedule an appointment submit 10+ Macess requests in 1 day offer to file an appeal/grievance call a provider about a denied PA make a caller laugh!! complete HRA send materials to a NON- MEMBER use language line on a call stump a SME!! find an in- network BH provider get verbal consent and send auth rep form set a commitment to check on PA progress schedule a dentist appointment send 4+ compassion cards address a member's UTD/HEDIS gap(s) in care call pharmacy after correcting alt ins flag advise a member of Baby Blocks, etc. change PCP for 4+ family members explain NPN or HMSO plan to a caller wish a member a Happy Birthday submit COB request backdate PCP via Macess find a pain management doctor taking new patients resolve a billing issue (directly or BB request) check eligibility in state system schedule an appointment submit 10+ Macess requests in 1 day offer to file an appeal/grievance call a provider about a denied PA make a caller laugh!! complete HRA send materials to a NON- MEMBER use language line on a call stump a SME!! find an in- network BH provider get verbal consent and send auth rep form set a commitment to check on PA progress schedule a dentist appointment send 4+ compassion cards address a member's UTD/HEDIS gap(s) in care call pharmacy after correcting alt ins flag advise a member of Baby Blocks, etc. change PCP for 4+ family members explain NPN or HMSO plan to a caller wish a member a Happy Birthday submit COB request backdate PCP via Macess find a pain management doctor taking new patients resolve a billing issue (directly or BB request)
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
check eligibility in state system
schedule an appointment
submit 10+ Macess requests in 1 day
offer to file an appeal/grievance
call a provider about a denied PA
make a caller laugh!!
complete HRA
send materials to a NON-MEMBER
use language line on a call
stump a SME!!
find an in-network BH provider
get verbal consent and send auth rep form
set a commitment to check on PA progress
schedule a dentist appointment
send 4+ compassion cards
address a member's UTD/HEDIS gap(s) in care
call pharmacy after correcting alt ins flag
advise a member of Baby Blocks, etc.
change PCP for 4+ family members
explain NPN or HMSO plan to a caller
wish a member a Happy Birthday
submit COB request
backdate PCP via Macess
find a pain management doctor taking new patients
resolve a billing issue (directly or BB request)