address amember'sUTD/HEDISgap(s) incareget verbalconsent andsend authrep formbackdatePCP viaMacesscallpharmacyaftercorrecting altins flagmake acallerlaugh!!submit 10+Macessrequests in1 daycompleteHRAchangePCP for4+ familymemberswish amember aHappyBirthdayresolve abilling issue(directly orBB request)stumpaSME!!call aproviderabout adenied PAfind an in-networkBHprovideroffer to file anappeal/grievanceuselanguageline on acallcheckeligibilityin statesystemadvise amember ofBabyBlocks, etc.schedule adentistappointmentsendmaterialsto a NON-MEMBERsubmitCOBrequestfind a painmanagementdoctor takingnew patientsset acommitmentto check onPA progressexplainNPN orHMSO planto a callerschedule anappointmentsend 4+compassioncardsaddress amember'sUTD/HEDISgap(s) incareget verbalconsent andsend authrep formbackdatePCP viaMacesscallpharmacyaftercorrecting altins flagmake acallerlaugh!!submit 10+Macessrequests in1 daycompleteHRAchangePCP for4+ familymemberswish amember aHappyBirthdayresolve abilling issue(directly orBB request)stumpaSME!!call aproviderabout adenied PAfind an in-networkBHprovideroffer to file anappeal/grievanceuselanguageline on acallcheckeligibilityin statesystemadvise amember ofBabyBlocks, etc.schedule adentistappointmentsendmaterialsto a NON-MEMBERsubmitCOBrequestfind a painmanagementdoctor takingnew patientsset acommitmentto check onPA progressexplainNPN orHMSO planto a callerschedule anappointmentsend 4+compassioncards

CALL BINGO!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. address a member's UTD/HEDIS gap(s) in care
  2. get verbal consent and send auth rep form
  3. backdate PCP via Macess
  4. call pharmacy after correcting alt ins flag
  5. make a caller laugh!!
  6. submit 10+ Macess requests in 1 day
  7. complete HRA
  8. change PCP for 4+ family members
  9. wish a member a Happy Birthday
  10. resolve a billing issue (directly or BB request)
  11. stump a SME!!
  12. call a provider about a denied PA
  13. find an in-network BH provider
  14. offer to file an appeal/grievance
  15. use language line on a call
  16. check eligibility in state system
  17. advise a member of Baby Blocks, etc.
  18. schedule a dentist appointment
  19. send materials to a NON-MEMBER
  20. submit COB request
  21. find a pain management doctor taking new patients
  22. set a commitment to check on PA progress
  23. explain NPN or HMSO plan to a caller
  24. schedule an appointment
  25. send 4+ compassion cards