backdatePCP viaMacessstumpaSME!!get verbalconsent andsend authrep formuselanguageline on acallmake acallerlaugh!!changePCP for4+ familymemberssubmitCOBrequestfind an in-networkBHproviderwish amember aHappyBirthdaysendmaterialsto a NON-MEMBERresolve abilling issue(directly orBB request)set acommitmentto check onPA progresssubmit 10+Macessrequests in1 daycheckeligibilityin statesystemaddress amember'sUTD/HEDISgap(s) incarecompleteHRAschedule adentistappointmentschedule anappointmentfind a painmanagementdoctor takingnew patientsadvise amember ofBabyBlocks, etc.callpharmacyaftercorrecting altins flagexplainNPN orHMSO planto a calleroffer to file anappeal/grievancesend 4+compassioncardscall aproviderabout adenied PAbackdatePCP viaMacessstumpaSME!!get verbalconsent andsend authrep formuselanguageline on acallmake acallerlaugh!!changePCP for4+ familymemberssubmitCOBrequestfind an in-networkBHproviderwish amember aHappyBirthdaysendmaterialsto a NON-MEMBERresolve abilling issue(directly orBB request)set acommitmentto check onPA progresssubmit 10+Macessrequests in1 daycheckeligibilityin statesystemaddress amember'sUTD/HEDISgap(s) incarecompleteHRAschedule adentistappointmentschedule anappointmentfind a painmanagementdoctor takingnew patientsadvise amember ofBabyBlocks, etc.callpharmacyaftercorrecting altins flagexplainNPN orHMSO planto a calleroffer to file anappeal/grievancesend 4+compassioncardscall aproviderabout adenied PA

CALL BINGO!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. backdate PCP via Macess
  2. stump a SME!!
  3. get verbal consent and send auth rep form
  4. use language line on a call
  5. make a caller laugh!!
  6. change PCP for 4+ family members
  7. submit COB request
  8. find an in-network BH provider
  9. wish a member a Happy Birthday
  10. send materials to a NON-MEMBER
  11. resolve a billing issue (directly or BB request)
  12. set a commitment to check on PA progress
  13. submit 10+ Macess requests in 1 day
  14. check eligibility in state system
  15. address a member's UTD/HEDIS gap(s) in care
  16. complete HRA
  17. schedule a dentist appointment
  18. schedule an appointment
  19. find a pain management doctor taking new patients
  20. advise a member of Baby Blocks, etc.
  21. call pharmacy after correcting alt ins flag
  22. explain NPN or HMSO plan to a caller
  23. offer to file an appeal/grievance
  24. send 4+ compassion cards
  25. call a provider about a denied PA