advise amember ofBabyBlocks, etc.schedule anappointmentsendmaterialsto a NON-MEMBERuselanguageline on acallcompleteHRAfind an in-networkBHprovideraddress amember'sUTD/HEDISgap(s) incaresubmit 10+Macessrequests in1 daymake acallerlaugh!!set acommitmentto check onPA progressbackdatePCP viaMacessstumpaSME!!find a painmanagementdoctor takingnew patientswish amember aHappyBirthdayexplainNPN orHMSO planto a callersend 4+compassioncardsresolve abilling issue(directly orBB request)call aproviderabout adenied PAcheckeligibilityin statesystemschedule adentistappointmentoffer to file anappeal/grievancecallpharmacyaftercorrecting altins flagget verbalconsent andsend authrep formsubmitCOBrequestchangePCP for4+ familymembersadvise amember ofBabyBlocks, etc.schedule anappointmentsendmaterialsto a NON-MEMBERuselanguageline on acallcompleteHRAfind an in-networkBHprovideraddress amember'sUTD/HEDISgap(s) incaresubmit 10+Macessrequests in1 daymake acallerlaugh!!set acommitmentto check onPA progressbackdatePCP viaMacessstumpaSME!!find a painmanagementdoctor takingnew patientswish amember aHappyBirthdayexplainNPN orHMSO planto a callersend 4+compassioncardsresolve abilling issue(directly orBB request)call aproviderabout adenied PAcheckeligibilityin statesystemschedule adentistappointmentoffer to file anappeal/grievancecallpharmacyaftercorrecting altins flagget verbalconsent andsend authrep formsubmitCOBrequestchangePCP for4+ familymembers

CALL BINGO!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. advise a member of Baby Blocks, etc.
  2. schedule an appointment
  3. send materials to a NON-MEMBER
  4. use language line on a call
  5. complete HRA
  6. find an in-network BH provider
  7. address a member's UTD/HEDIS gap(s) in care
  8. submit 10+ Macess requests in 1 day
  9. make a caller laugh!!
  10. set a commitment to check on PA progress
  11. backdate PCP via Macess
  12. stump a SME!!
  13. find a pain management doctor taking new patients
  14. wish a member a Happy Birthday
  15. explain NPN or HMSO plan to a caller
  16. send 4+ compassion cards
  17. resolve a billing issue (directly or BB request)
  18. call a provider about a denied PA
  19. check eligibility in state system
  20. schedule a dentist appointment
  21. offer to file an appeal/grievance
  22. call pharmacy after correcting alt ins flag
  23. get verbal consent and send auth rep form
  24. submit COB request
  25. change PCP for 4+ family members