find a painmanagementdoctor takingnew patientschangePCP for4+ familymembersadvise amember ofBabyBlocks, etc.sendmaterialsto a NON-MEMBERcall aproviderabout adenied PAbackdatePCP viaMacessresolve abilling issue(directly orBB request)checkeligibilityin statesystemwish amember aHappyBirthdayexplainNPN orHMSO planto a callersend 4+compassioncardsstumpaSME!!offer to file anappeal/grievancesubmitCOBrequestuselanguageline on acallschedule adentistappointmentcallpharmacyaftercorrecting altins flagcompleteHRAget verbalconsent andsend authrep formaddress amember'sUTD/HEDISgap(s) incaremake acallerlaugh!!set acommitmentto check onPA progressfind an in-networkBHprovidersubmit 10+Macessrequests in1 dayschedule anappointmentfind a painmanagementdoctor takingnew patientschangePCP for4+ familymembersadvise amember ofBabyBlocks, etc.sendmaterialsto a NON-MEMBERcall aproviderabout adenied PAbackdatePCP viaMacessresolve abilling issue(directly orBB request)checkeligibilityin statesystemwish amember aHappyBirthdayexplainNPN orHMSO planto a callersend 4+compassioncardsstumpaSME!!offer to file anappeal/grievancesubmitCOBrequestuselanguageline on acallschedule adentistappointmentcallpharmacyaftercorrecting altins flagcompleteHRAget verbalconsent andsend authrep formaddress amember'sUTD/HEDISgap(s) incaremake acallerlaugh!!set acommitmentto check onPA progressfind an in-networkBHprovidersubmit 10+Macessrequests in1 dayschedule anappointment

CALL BINGO!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. find a pain management doctor taking new patients
  2. change PCP for 4+ family members
  3. advise a member of Baby Blocks, etc.
  4. send materials to a NON-MEMBER
  5. call a provider about a denied PA
  6. backdate PCP via Macess
  7. resolve a billing issue (directly or BB request)
  8. check eligibility in state system
  9. wish a member a Happy Birthday
  10. explain NPN or HMSO plan to a caller
  11. send 4+ compassion cards
  12. stump a SME!!
  13. offer to file an appeal/grievance
  14. submit COB request
  15. use language line on a call
  16. schedule a dentist appointment
  17. call pharmacy after correcting alt ins flag
  18. complete HRA
  19. get verbal consent and send auth rep form
  20. address a member's UTD/HEDIS gap(s) in care
  21. make a caller laugh!!
  22. set a commitment to check on PA progress
  23. find an in-network BH provider
  24. submit 10+ Macess requests in 1 day
  25. schedule an appointment