get verbalconsent andsend authrep formschedule anappointmentcall aproviderabout adenied PAresolve abilling issue(directly orBB request)sendmaterialsto a NON-MEMBERmake acallerlaugh!!address amember'sUTD/HEDISgap(s) incareadvise amember ofBabyBlocks, etc.schedule adentistappointmentcompleteHRAstumpaSME!!callpharmacyaftercorrecting altins flagwish amember aHappyBirthdaycheckeligibilityin statesystemoffer to file anappeal/grievancesend 4+compassioncardsexplainNPN orHMSO planto a callerchangePCP for4+ familymembersfind an in-networkBHprovidersubmitCOBrequestuselanguageline on acallbackdatePCP viaMacesssubmit 10+Macessrequests in1 dayfind a painmanagementdoctor takingnew patientsset acommitmentto check onPA progressget verbalconsent andsend authrep formschedule anappointmentcall aproviderabout adenied PAresolve abilling issue(directly orBB request)sendmaterialsto a NON-MEMBERmake acallerlaugh!!address amember'sUTD/HEDISgap(s) incareadvise amember ofBabyBlocks, etc.schedule adentistappointmentcompleteHRAstumpaSME!!callpharmacyaftercorrecting altins flagwish amember aHappyBirthdaycheckeligibilityin statesystemoffer to file anappeal/grievancesend 4+compassioncardsexplainNPN orHMSO planto a callerchangePCP for4+ familymembersfind an in-networkBHprovidersubmitCOBrequestuselanguageline on acallbackdatePCP viaMacesssubmit 10+Macessrequests in1 dayfind a painmanagementdoctor takingnew patientsset acommitmentto check onPA progress

CALL BINGO!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. get verbal consent and send auth rep form
  2. schedule an appointment
  3. call a provider about a denied PA
  4. resolve a billing issue (directly or BB request)
  5. send materials to a NON-MEMBER
  6. make a caller laugh!!
  7. address a member's UTD/HEDIS gap(s) in care
  8. advise a member of Baby Blocks, etc.
  9. schedule a dentist appointment
  10. complete HRA
  11. stump a SME!!
  12. call pharmacy after correcting alt ins flag
  13. wish a member a Happy Birthday
  14. check eligibility in state system
  15. offer to file an appeal/grievance
  16. send 4+ compassion cards
  17. explain NPN or HMSO plan to a caller
  18. change PCP for 4+ family members
  19. find an in-network BH provider
  20. submit COB request
  21. use language line on a call
  22. backdate PCP via Macess
  23. submit 10+ Macess requests in 1 day
  24. find a pain management doctor taking new patients
  25. set a commitment to check on PA progress