wish amember aHappyBirthdaystumpaSME!!send 4+compassioncardsget verbalconsent andsend authrep formmake acallerlaugh!!sendmaterialsto a NON-MEMBERaddress amember'sUTD/HEDISgap(s) incarecheckeligibilityin statesystemschedule adentistappointmentexplainNPN orHMSO planto a callerfind an in-networkBHprovidersubmit 10+Macessrequests in1 dayset acommitmentto check onPA progressoffer to file anappeal/grievancecallpharmacyaftercorrecting altins flaguselanguageline on acallchangePCP for4+ familymemberssubmitCOBrequestschedule anappointmentadvise amember ofBabyBlocks, etc.call aproviderabout adenied PAresolve abilling issue(directly orBB request)completeHRAfind a painmanagementdoctor takingnew patientsbackdatePCP viaMacesswish amember aHappyBirthdaystumpaSME!!send 4+compassioncardsget verbalconsent andsend authrep formmake acallerlaugh!!sendmaterialsto a NON-MEMBERaddress amember'sUTD/HEDISgap(s) incarecheckeligibilityin statesystemschedule adentistappointmentexplainNPN orHMSO planto a callerfind an in-networkBHprovidersubmit 10+Macessrequests in1 dayset acommitmentto check onPA progressoffer to file anappeal/grievancecallpharmacyaftercorrecting altins flaguselanguageline on acallchangePCP for4+ familymemberssubmitCOBrequestschedule anappointmentadvise amember ofBabyBlocks, etc.call aproviderabout adenied PAresolve abilling issue(directly orBB request)completeHRAfind a painmanagementdoctor takingnew patientsbackdatePCP viaMacess

CALL BINGO!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. wish a member a Happy Birthday
  2. stump a SME!!
  3. send 4+ compassion cards
  4. get verbal consent and send auth rep form
  5. make a caller laugh!!
  6. send materials to a NON-MEMBER
  7. address a member's UTD/HEDIS gap(s) in care
  8. check eligibility in state system
  9. schedule a dentist appointment
  10. explain NPN or HMSO plan to a caller
  11. find an in-network BH provider
  12. submit 10+ Macess requests in 1 day
  13. set a commitment to check on PA progress
  14. offer to file an appeal/grievance
  15. call pharmacy after correcting alt ins flag
  16. use language line on a call
  17. change PCP for 4+ family members
  18. submit COB request
  19. schedule an appointment
  20. advise a member of Baby Blocks, etc.
  21. call a provider about a denied PA
  22. resolve a billing issue (directly or BB request)
  23. complete HRA
  24. find a pain management doctor taking new patients
  25. backdate PCP via Macess