(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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complete HRA and address gaps in care
submit COB request
file an appeal or grievance
backdate PCP via Macess
schedule a DENTAL appointment
help a caller navigate uhccommunityplan.com
submit 10+ Macess requests in 1 day
confirm an in-network BH provider (call out)
send 4+ compassion cards
change PCP for 4+ family members
find a pain management doctor taking new patients
check eligibility in state system
resolve a billing issue (directly or BB request)
wish a member a Happy Birthday
use language line on a call
make a caller laugh!!
set a commitment to check on PA progress
call a provider about a denied PA
advise a member of Baby Blocks, Healthy First Steps, etc.
call pharmacy after correcting alt ins flag
help someone who just moved - new PCP, update address & phone #, give state info
