send anymaterialsto a NON-MEMBERcompleteHRA andaddressgaps in careresolve abilling issue(directly orBB request)callpharmacyaftercorrecting altins flagadvise amember ofBaby Blocks,Healthy FirstSteps, etc.wish amember aHappyBirthdayfile anappeal orgrievancehelp someonewho just moved- new PCP,update address& phone #, givestate infoschedule aDENTALappointmentcheckeligibilityin statesystemsubmitCOBrequestsend 4+compassioncardsschedule 5+appointmentsin 1 daysubmit 10+Macessrequests in1 dayset acommitmentto check onPA progressfind a painmanagementdoctor takingnew patientshelp a caller navigateuhccommunityplan.comcall aproviderabout adenied PAconfirm anin-networkBH provider(call out)uselanguageline on acallmake acallerlaugh!!backdatePCP viaMacesschangePCP for4+ familymembersget verbalconsent andsend authrep formsend anymaterialsto a NON-MEMBERcompleteHRA andaddressgaps in careresolve abilling issue(directly orBB request)callpharmacyaftercorrecting altins flagadvise amember ofBaby Blocks,Healthy FirstSteps, etc.wish amember aHappyBirthdayfile anappeal orgrievancehelp someonewho just moved- new PCP,update address& phone #, givestate infoschedule aDENTALappointmentcheckeligibilityin statesystemsubmitCOBrequestsend 4+compassioncardsschedule 5+appointmentsin 1 daysubmit 10+Macessrequests in1 dayset acommitmentto check onPA progressfind a painmanagementdoctor takingnew patientshelp a caller navigateuhccommunityplan.comcall aproviderabout adenied PAconfirm anin-networkBH provider(call out)uselanguageline on acallmake acallerlaugh!!backdatePCP viaMacesschangePCP for4+ familymembersget verbalconsent andsend authrep form

NOT-SO-SPOOKY CALL BINGO!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. send any materials to a NON-MEMBER
  2. complete HRA and address gaps in care
  3. resolve a billing issue (directly or BB request)
  4. call pharmacy after correcting alt ins flag
  5. advise a member of Baby Blocks, Healthy First Steps, etc.
  6. wish a member a Happy Birthday
  7. file an appeal or grievance
  8. help someone who just moved - new PCP, update address & phone #, give state info
  9. schedule a DENTAL appointment
  10. check eligibility in state system
  11. submit COB request
  12. send 4+ compassion cards
  13. schedule 5+ appointments in 1 day
  14. submit 10+ Macess requests in 1 day
  15. set a commitment to check on PA progress
  16. find a pain management doctor taking new patients
  17. help a caller navigate uhccommunityplan.com
  18. call a provider about a denied PA
  19. confirm an in-network BH provider (call out)
  20. use language line on a call
  21. make a caller laugh!!
  22. backdate PCP via Macess
  23. change PCP for 4+ family members
  24. get verbal consent and send auth rep form