uselanguageline on acallfind a painmanagementdoctor takingnew patientsconfirm anin-networkBH provider(call out)schedule 5+appointmentsin 1 dayschedule aDENTALappointmentbackdatePCP viaMacesssend anymaterialsto a NON-MEMBERmake acallerlaugh!!send 4+compassioncardshelp someonewho just moved- new PCP,update address& phone #, givestate infoadvise amember ofBaby Blocks,Healthy FirstSteps, etc.resolve abilling issue(directly orBB request)completeHRA andaddressgaps in carecheckeligibilityin statesystemget verbalconsent andsend authrep formwish amember aHappyBirthdaychangePCP for4+ familymembersset acommitmentto check onPA progresscall aproviderabout adenied PAcallpharmacyaftercorrecting altins flaghelp a caller navigateuhccommunityplan.comfile anappeal orgrievancesubmitCOBrequestsubmit 10+Macessrequests in1 dayuselanguageline on acallfind a painmanagementdoctor takingnew patientsconfirm anin-networkBH provider(call out)schedule 5+appointmentsin 1 dayschedule aDENTALappointmentbackdatePCP viaMacesssend anymaterialsto a NON-MEMBERmake acallerlaugh!!send 4+compassioncardshelp someonewho just moved- new PCP,update address& phone #, givestate infoadvise amember ofBaby Blocks,Healthy FirstSteps, etc.resolve abilling issue(directly orBB request)completeHRA andaddressgaps in carecheckeligibilityin statesystemget verbalconsent andsend authrep formwish amember aHappyBirthdaychangePCP for4+ familymembersset acommitmentto check onPA progresscall aproviderabout adenied PAcallpharmacyaftercorrecting altins flaghelp a caller navigateuhccommunityplan.comfile anappeal orgrievancesubmitCOBrequestsubmit 10+Macessrequests in1 day

NOT-SO-SPOOKY CALL BINGO!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. use language line on a call
  2. find a pain management doctor taking new patients
  3. confirm an in-network BH provider (call out)
  4. schedule 5+ appointments in 1 day
  5. schedule a DENTAL appointment
  6. backdate PCP via Macess
  7. send any materials to a NON-MEMBER
  8. make a caller laugh!!
  9. send 4+ compassion cards
  10. help someone who just moved - new PCP, update address & phone #, give state info
  11. advise a member of Baby Blocks, Healthy First Steps, etc.
  12. resolve a billing issue (directly or BB request)
  13. complete HRA and address gaps in care
  14. check eligibility in state system
  15. get verbal consent and send auth rep form
  16. wish a member a Happy Birthday
  17. change PCP for 4+ family members
  18. set a commitment to check on PA progress
  19. call a provider about a denied PA
  20. call pharmacy after correcting alt ins flag
  21. help a caller navigate uhccommunityplan.com
  22. file an appeal or grievance
  23. submit COB request
  24. submit 10+ Macess requests in 1 day