(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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use language line on a call
send 4+ compassion cards
schedule a DENTAL appointment
change PCP for 4+ family members
find a pain management doctor taking new patients
check eligibility in state system
schedule 5+ appointments in 1 day
wish a member a Happy Birthday
call pharmacy after correcting alt ins flag
advise a member of Baby Blocks, Healthy First Steps, etc.
set a commitment to check on PA progress
submit 10+ Macess requests in 1 day
file an appeal or grievance
submit COB request
resolve a billing issue (directly or BB request)
call a provider about a denied PA
make a caller laugh!!
get verbal consent and send auth rep form
send any materials to a NON-MEMBER
complete HRA and address gaps in care
confirm an in-network BH provider (call out)
help a caller navigate uhccommunityplan.com
help someone who just moved - new PCP, update address & phone #, give state info
