help someonewho just moved- new PCP,update address& phone #, givestate infoadvise amember ofBaby Blocks,Healthy FirstSteps, etc.find a painmanagementdoctor takingnew patientschangePCP for4+ familymemberssend 4+compassioncardshelp a caller navigateuhccommunityplan.comschedule 5+appointmentsin 1 daysubmit 10+Macessrequests in1 daycall aproviderabout adenied PAsubmitCOBrequestfile anappeal orgrievancecompleteHRA andaddressgaps in carebackdatePCP viaMacessconfirm anin-networkBH provider(call out)resolve abilling issue(directly orBB request)make acallerlaugh!!uselanguageline on acallset acommitmentto check onPA progressschedule aDENTALappointmentcheckeligibilityin statesystemget verbalconsent andsend authrep formwish amember aHappyBirthdaycallpharmacyaftercorrecting altins flagsend anymaterialsto a NON-MEMBERhelp someonewho just moved- new PCP,update address& phone #, givestate infoadvise amember ofBaby Blocks,Healthy FirstSteps, etc.find a painmanagementdoctor takingnew patientschangePCP for4+ familymemberssend 4+compassioncardshelp a caller navigateuhccommunityplan.comschedule 5+appointmentsin 1 daysubmit 10+Macessrequests in1 daycall aproviderabout adenied PAsubmitCOBrequestfile anappeal orgrievancecompleteHRA andaddressgaps in carebackdatePCP viaMacessconfirm anin-networkBH provider(call out)resolve abilling issue(directly orBB request)make acallerlaugh!!uselanguageline on acallset acommitmentto check onPA progressschedule aDENTALappointmentcheckeligibilityin statesystemget verbalconsent andsend authrep formwish amember aHappyBirthdaycallpharmacyaftercorrecting altins flagsend anymaterialsto a NON-MEMBER

NOT-SO-SPOOKY CALL BINGO!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. help someone who just moved - new PCP, update address & phone #, give state info
  2. advise a member of Baby Blocks, Healthy First Steps, etc.
  3. find a pain management doctor taking new patients
  4. change PCP for 4+ family members
  5. send 4+ compassion cards
  6. help a caller navigate uhccommunityplan.com
  7. schedule 5+ appointments in 1 day
  8. submit 10+ Macess requests in 1 day
  9. call a provider about a denied PA
  10. submit COB request
  11. file an appeal or grievance
  12. complete HRA and address gaps in care
  13. backdate PCP via Macess
  14. confirm an in-network BH provider (call out)
  15. resolve a billing issue (directly or BB request)
  16. make a caller laugh!!
  17. use language line on a call
  18. set a commitment to check on PA progress
  19. schedule a DENTAL appointment
  20. check eligibility in state system
  21. get verbal consent and send auth rep form
  22. wish a member a Happy Birthday
  23. call pharmacy after correcting alt ins flag
  24. send any materials to a NON-MEMBER