submit 10+Macessrequests in1 dayfile anappeal orgrievancemake acallerlaugh!!find a painmanagementdoctor takingnew patientssend anymaterialsto a NON-MEMBERsend 4+compassioncardsset acommitmentto check onPA progressresolve abilling issue(directly orBB request)wish amember aHappyBirthdayconfirm anin-networkBH provider(call out)changePCP for4+ familymembersuselanguageline on acallget verbalconsent andsend authrep formhelp someonewho just moved- new PCP,update address& phone #, givestate infosubmitCOBrequestcallpharmacyaftercorrecting altins flagcompleteHRA andaddressgaps in carecall aproviderabout adenied PAadvise amember ofBaby Blocks,Healthy FirstSteps, etc.checkeligibilityin statesystemschedule 5+appointmentsin 1 dayhelp a caller navigateuhccommunityplan.comschedule aDENTALappointmentbackdatePCP viaMacesssubmit 10+Macessrequests in1 dayfile anappeal orgrievancemake acallerlaugh!!find a painmanagementdoctor takingnew patientssend anymaterialsto a NON-MEMBERsend 4+compassioncardsset acommitmentto check onPA progressresolve abilling issue(directly orBB request)wish amember aHappyBirthdayconfirm anin-networkBH provider(call out)changePCP for4+ familymembersuselanguageline on acallget verbalconsent andsend authrep formhelp someonewho just moved- new PCP,update address& phone #, givestate infosubmitCOBrequestcallpharmacyaftercorrecting altins flagcompleteHRA andaddressgaps in carecall aproviderabout adenied PAadvise amember ofBaby Blocks,Healthy FirstSteps, etc.checkeligibilityin statesystemschedule 5+appointmentsin 1 dayhelp a caller navigateuhccommunityplan.comschedule aDENTALappointmentbackdatePCP viaMacess

NOT-SO-SPOOKY CALL BINGO!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. submit 10+ Macess requests in 1 day
  2. file an appeal or grievance
  3. make a caller laugh!!
  4. find a pain management doctor taking new patients
  5. send any materials to a NON-MEMBER
  6. send 4+ compassion cards
  7. set a commitment to check on PA progress
  8. resolve a billing issue (directly or BB request)
  9. wish a member a Happy Birthday
  10. confirm an in-network BH provider (call out)
  11. change PCP for 4+ family members
  12. use language line on a call
  13. get verbal consent and send auth rep form
  14. help someone who just moved - new PCP, update address & phone #, give state info
  15. submit COB request
  16. call pharmacy after correcting alt ins flag
  17. complete HRA and address gaps in care
  18. call a provider about a denied PA
  19. advise a member of Baby Blocks, Healthy First Steps, etc.
  20. check eligibility in state system
  21. schedule 5+ appointments in 1 day
  22. help a caller navigate uhccommunityplan.com
  23. schedule a DENTAL appointment
  24. backdate PCP via Macess