callpharmacyaftercorrecting altins flagbackdatePCP viaMacessset acommitmentto check onPA progressget verbalconsent andsend authrep formsend 4+compassioncardscompleteHRA andaddressgaps in caresubmitCOBrequestsend anymaterialsto a NON-MEMBERresolve abilling issue(directly orBB request)submit 10+Macessrequests in1 dayfind a painmanagementdoctor takingnew patientsschedule 5+appointmentsin 1 dayhelp a caller navigateuhccommunityplan.comconfirm anin-networkBH provider(call out)checkeligibilityin statesystemschedule aDENTALappointmentcall aproviderabout adenied PAmake acallerlaugh!!advise amember ofBaby Blocks,Healthy FirstSteps, etc.uselanguageline on acallhelp someonewho just moved- new PCP,update address& phone #, givestate infofile anappeal orgrievancechangePCP for4+ familymemberswish amember aHappyBirthdaycallpharmacyaftercorrecting altins flagbackdatePCP viaMacessset acommitmentto check onPA progressget verbalconsent andsend authrep formsend 4+compassioncardscompleteHRA andaddressgaps in caresubmitCOBrequestsend anymaterialsto a NON-MEMBERresolve abilling issue(directly orBB request)submit 10+Macessrequests in1 dayfind a painmanagementdoctor takingnew patientsschedule 5+appointmentsin 1 dayhelp a caller navigateuhccommunityplan.comconfirm anin-networkBH provider(call out)checkeligibilityin statesystemschedule aDENTALappointmentcall aproviderabout adenied PAmake acallerlaugh!!advise amember ofBaby Blocks,Healthy FirstSteps, etc.uselanguageline on acallhelp someonewho just moved- new PCP,update address& phone #, givestate infofile anappeal orgrievancechangePCP for4+ familymemberswish amember aHappyBirthday

NOT-SO-SPOOKY CALL BINGO!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. call pharmacy after correcting alt ins flag
  2. backdate PCP via Macess
  3. set a commitment to check on PA progress
  4. get verbal consent and send auth rep form
  5. send 4+ compassion cards
  6. complete HRA and address gaps in care
  7. submit COB request
  8. send any materials to a NON-MEMBER
  9. resolve a billing issue (directly or BB request)
  10. submit 10+ Macess requests in 1 day
  11. find a pain management doctor taking new patients
  12. schedule 5+ appointments in 1 day
  13. help a caller navigate uhccommunityplan.com
  14. confirm an in-network BH provider (call out)
  15. check eligibility in state system
  16. schedule a DENTAL appointment
  17. call a provider about a denied PA
  18. make a caller laugh!!
  19. advise a member of Baby Blocks, Healthy First Steps, etc.
  20. use language line on a call
  21. help someone who just moved - new PCP, update address & phone #, give state info
  22. file an appeal or grievance
  23. change PCP for 4+ family members
  24. wish a member a Happy Birthday