submitCOBrequestget verbalconsent andsend authrep formfile anappeal orgrievanceschedule aDENTALappointmentfind a painmanagementdoctor takingnew patientshelp someonewho just moved- new PCP,update address& phone #, givestate infocheckeligibilityin statesystemsubmit 10+Macessrequests in1 daycompleteHRA andaddressgaps in caremake acallerlaugh!!advise amember ofBaby Blocks,Healthy FirstSteps, etc.callpharmacyaftercorrecting altins flaguselanguageline on acallset acommitmentto check onPA progresshelp a caller navigateuhccommunityplan.comconfirm anin-networkBH provider(call out)wish amember aHappyBirthdaychangePCP for4+ familymembersbackdatePCP viaMacesssend 4+compassioncardsschedule 5+appointmentsin 1 daysend anymaterialsto a NON-MEMBERresolve abilling issue(directly orBB request)call aproviderabout adenied PAsubmitCOBrequestget verbalconsent andsend authrep formfile anappeal orgrievanceschedule aDENTALappointmentfind a painmanagementdoctor takingnew patientshelp someonewho just moved- new PCP,update address& phone #, givestate infocheckeligibilityin statesystemsubmit 10+Macessrequests in1 daycompleteHRA andaddressgaps in caremake acallerlaugh!!advise amember ofBaby Blocks,Healthy FirstSteps, etc.callpharmacyaftercorrecting altins flaguselanguageline on acallset acommitmentto check onPA progresshelp a caller navigateuhccommunityplan.comconfirm anin-networkBH provider(call out)wish amember aHappyBirthdaychangePCP for4+ familymembersbackdatePCP viaMacesssend 4+compassioncardsschedule 5+appointmentsin 1 daysend anymaterialsto a NON-MEMBERresolve abilling issue(directly orBB request)call aproviderabout adenied PA

NOT-SO-SPOOKY CALL BINGO!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. submit COB request
  2. get verbal consent and send auth rep form
  3. file an appeal or grievance
  4. schedule a DENTAL appointment
  5. find a pain management doctor taking new patients
  6. help someone who just moved - new PCP, update address & phone #, give state info
  7. check eligibility in state system
  8. submit 10+ Macess requests in 1 day
  9. complete HRA and address gaps in care
  10. make a caller laugh!!
  11. advise a member of Baby Blocks, Healthy First Steps, etc.
  12. call pharmacy after correcting alt ins flag
  13. use language line on a call
  14. set a commitment to check on PA progress
  15. help a caller navigate uhccommunityplan.com
  16. confirm an in-network BH provider (call out)
  17. wish a member a Happy Birthday
  18. change PCP for 4+ family members
  19. backdate PCP via Macess
  20. send 4+ compassion cards
  21. schedule 5+ appointments in 1 day
  22. send any materials to a NON-MEMBER
  23. resolve a billing issue (directly or BB request)
  24. call a provider about a denied PA