callpharmacyaftercorrecting altins flagsend anymaterialsto a NON-MEMBERget verbalconsent andsend authrep formcall aproviderabout adenied PAfile anappeal orgrievancehelp someonewho just moved- new PCP,update address& phone #, givestate infoconfirm anin-networkBH provider(call out)advise amember ofBaby Blocks,Healthy FirstSteps, etc.help a caller navigateuhccommunityplan.comuselanguageline on acallsubmit 10+Macessrequests in1 daymake acallerlaugh!!send 4+compassioncardsset acommitmentto check onPA progressfind a painmanagementdoctor takingnew patientsschedule 5+appointmentsin 1 dayschedule aDENTALappointmentbackdatePCP viaMacesscheckeligibilityin statesystemchangePCP for4+ familymemberssubmitCOBrequestresolve abilling issue(directly orBB request)completeHRA andaddressgaps in carewish amember aHappyBirthdaycallpharmacyaftercorrecting altins flagsend anymaterialsto a NON-MEMBERget verbalconsent andsend authrep formcall aproviderabout adenied PAfile anappeal orgrievancehelp someonewho just moved- new PCP,update address& phone #, givestate infoconfirm anin-networkBH provider(call out)advise amember ofBaby Blocks,Healthy FirstSteps, etc.help a caller navigateuhccommunityplan.comuselanguageline on acallsubmit 10+Macessrequests in1 daymake acallerlaugh!!send 4+compassioncardsset acommitmentto check onPA progressfind a painmanagementdoctor takingnew patientsschedule 5+appointmentsin 1 dayschedule aDENTALappointmentbackdatePCP viaMacesscheckeligibilityin statesystemchangePCP for4+ familymemberssubmitCOBrequestresolve abilling issue(directly orBB request)completeHRA andaddressgaps in carewish amember aHappyBirthday

NOT-SO-SPOOKY CALL BINGO!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. call pharmacy after correcting alt ins flag
  2. send any materials to a NON-MEMBER
  3. get verbal consent and send auth rep form
  4. call a provider about a denied PA
  5. file an appeal or grievance
  6. help someone who just moved - new PCP, update address & phone #, give state info
  7. confirm an in-network BH provider (call out)
  8. advise a member of Baby Blocks, Healthy First Steps, etc.
  9. help a caller navigate uhccommunityplan.com
  10. use language line on a call
  11. submit 10+ Macess requests in 1 day
  12. make a caller laugh!!
  13. send 4+ compassion cards
  14. set a commitment to check on PA progress
  15. find a pain management doctor taking new patients
  16. schedule 5+ appointments in 1 day
  17. schedule a DENTAL appointment
  18. backdate PCP via Macess
  19. check eligibility in state system
  20. change PCP for 4+ family members
  21. submit COB request
  22. resolve a billing issue (directly or BB request)
  23. complete HRA and address gaps in care
  24. wish a member a Happy Birthday