call aproviderabout adenied PAsubmit 10+Macessrequests in1 daysubmitCOBrequestfile anappeal orgrievanceget verbalconsent andsend authrep formmake acallerlaugh!!completeHRA andaddressgaps in carewish amember aHappyBirthdayadvise amember ofBaby Blocks,Healthy FirstSteps, etc.send 4+compassioncardsschedule aDENTALappointmentuselanguageline on acallconfirm anin-networkBH provider(call out)send anymaterialsto a NON-MEMBERhelp a caller navigateuhccommunityplan.comfind a painmanagementdoctor takingnew patientschangePCP for4+ familymemberscheckeligibilityin statesystemhelp someonewho just moved- new PCP,update address& phone #, givestate infobackdatePCP viaMacessresolve abilling issue(directly orBB request)schedule 5+appointmentsin 1 daycallpharmacyaftercorrecting altins flagset acommitmentto check onPA progresscall aproviderabout adenied PAsubmit 10+Macessrequests in1 daysubmitCOBrequestfile anappeal orgrievanceget verbalconsent andsend authrep formmake acallerlaugh!!completeHRA andaddressgaps in carewish amember aHappyBirthdayadvise amember ofBaby Blocks,Healthy FirstSteps, etc.send 4+compassioncardsschedule aDENTALappointmentuselanguageline on acallconfirm anin-networkBH provider(call out)send anymaterialsto a NON-MEMBERhelp a caller navigateuhccommunityplan.comfind a painmanagementdoctor takingnew patientschangePCP for4+ familymemberscheckeligibilityin statesystemhelp someonewho just moved- new PCP,update address& phone #, givestate infobackdatePCP viaMacessresolve abilling issue(directly orBB request)schedule 5+appointmentsin 1 daycallpharmacyaftercorrecting altins flagset acommitmentto check onPA progress

NOT-SO-SPOOKY CALL BINGO!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. call a provider about a denied PA
  2. submit 10+ Macess requests in 1 day
  3. submit COB request
  4. file an appeal or grievance
  5. get verbal consent and send auth rep form
  6. make a caller laugh!!
  7. complete HRA and address gaps in care
  8. wish a member a Happy Birthday
  9. advise a member of Baby Blocks, Healthy First Steps, etc.
  10. send 4+ compassion cards
  11. schedule a DENTAL appointment
  12. use language line on a call
  13. confirm an in-network BH provider (call out)
  14. send any materials to a NON-MEMBER
  15. help a caller navigate uhccommunityplan.com
  16. find a pain management doctor taking new patients
  17. change PCP for 4+ family members
  18. check eligibility in state system
  19. help someone who just moved - new PCP, update address & phone #, give state info
  20. backdate PCP via Macess
  21. resolve a billing issue (directly or BB request)
  22. schedule 5+ appointments in 1 day
  23. call pharmacy after correcting alt ins flag
  24. set a commitment to check on PA progress