customerrefused toprovide info,just want asupfile a thirdpartycomplaintdenyingthe storea buyoutcoachingon INDYagentagentmentions callgoing overlunch/breakagentcommentson hold timefor pro queueoh wait, thecustomer justdisconnectedhave to advisethat oursupervisorisn't customerfacingmysupervisortold me tocall a pro"customer usesterm"unacceptableagent advisescare wouldn'ttake call fromRS agentcustomerasks yoursupervisorsnamesending acoachingopp for anABQ agentcustomerrefuses tospeak tomanufacturerI already triedto get this torepairs/salesand theyrefused the callasks aboutgivingcourtesydiscounts/EPPto customercustomerrefuses to callback duringISP/Vendorbusiness hoursagent asksfor yourname aftergivenagenteating onthe phonecustomer says"store told mecorporatewould fix thisstore saidwe can pullreceipts past90 daysexplaininglemon policymultipletimeshaving to askcustomer tostop beingabusiverequestOEMreplacementcustomerrefused toprovide info,just want asupfile a thirdpartycomplaintdenyingthe storea buyoutcoachingon INDYagentagentmentions callgoing overlunch/breakagentcommentson hold timefor pro queueoh wait, thecustomer justdisconnectedhave to advisethat oursupervisorisn't customerfacingmysupervisortold me tocall a pro"customer usesterm"unacceptableagent advisescare wouldn'ttake call fromRS agentcustomerasks yoursupervisorsnamesending acoachingopp for anABQ agentcustomerrefuses tospeak tomanufacturerI already triedto get this torepairs/salesand theyrefused the callasks aboutgivingcourtesydiscounts/EPPto customercustomerrefuses to callback duringISP/Vendorbusiness hoursagent asksfor yourname aftergivenagenteating onthe phonecustomer says"store told mecorporatewould fix thisstore saidwe can pullreceipts past90 daysexplaininglemon policymultipletimeshaving to askcustomer tostop beingabusiverequestOEMreplacement

PRO Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
G
3
I
4
O
5
I
6
B
7
I
8
O
9
G
10
N
11
B
12
G
13
G
14
I
15
O
16
B
17
N
18
O
19
G
20
N
21
I
22
B
23
N
24
O
  1. B-customer refused to provide info, just want a sup
  2. G-file a third party complaint
  3. I-denying the store a buyout
  4. O-coaching on INDY agent
  5. I-agent mentions call going over lunch/break
  6. B-agent comments on hold time for pro queue
  7. I-oh wait, the customer just disconnected
  8. O-have to advise that our supervisor isn't customer facing
  9. G-my supervisor told me to call a pro"
  10. N-customer uses term "unacceptable
  11. B-agent advises care wouldn't take call from RS agent
  12. G-customer asks your supervisors name
  13. G-sending a coaching opp for an ABQ agent
  14. I-customer refuses to speak to manufacturer
  15. O-I already tried to get this to repairs/sales and they refused the call
  16. B-asks about giving courtesy discounts/EPP to customer
  17. N-customer refuses to call back during ISP/Vendor business hours
  18. O-agent asks for your name after given
  19. G-agent eating on the phone
  20. N-customer says "store told me corporate would fix this
  21. I-store said we can pull receipts past 90 days
  22. B-explaining lemon policy multiple times
  23. N-having to ask customer to stop being abusive
  24. O-request OEM replacement