denyingthe storea buyoutagent advisescare wouldn'ttake call fromRS agentI already triedto get this torepairs/salesand theyrefused the callsending acoachingopp for anABQ agentfile a thirdpartycomplaintcustomer says"store told mecorporatewould fix thismysupervisortold me tocall a pro"customerrefuses tospeak tomanufacturerstore saidwe can pullreceipts past90 dayshave to advisethat oursupervisorisn't customerfacingagentcommentson hold timefor pro queuerequestOEMreplacementexplaininglemon policymultipletimesagentmentions callgoing overlunch/breakcustomerrefused toprovide info,just want asuphaving to askcustomer tostop beingabusivecustomerasks yoursupervisorsnamecustomerrefuses to callback duringISP/Vendorbusiness hoursoh wait, thecustomer justdisconnectedcustomer usesterm"unacceptableagenteating onthe phonecoachingon INDYagentagent asksfor yourname aftergivenasks aboutgivingcourtesydiscounts/EPPto customerdenyingthe storea buyoutagent advisescare wouldn'ttake call fromRS agentI already triedto get this torepairs/salesand theyrefused the callsending acoachingopp for anABQ agentfile a thirdpartycomplaintcustomer says"store told mecorporatewould fix thismysupervisortold me tocall a pro"customerrefuses tospeak tomanufacturerstore saidwe can pullreceipts past90 dayshave to advisethat oursupervisorisn't customerfacingagentcommentson hold timefor pro queuerequestOEMreplacementexplaininglemon policymultipletimesagentmentions callgoing overlunch/breakcustomerrefused toprovide info,just want asuphaving to askcustomer tostop beingabusivecustomerasks yoursupervisorsnamecustomerrefuses to callback duringISP/Vendorbusiness hoursoh wait, thecustomer justdisconnectedcustomer usesterm"unacceptableagenteating onthe phonecoachingon INDYagentagent asksfor yourname aftergivenasks aboutgivingcourtesydiscounts/EPPto customer

PRO Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
B
3
O
4
G
5
G
6
N
7
G
8
I
9
I
10
O
11
B
12
O
13
B
14
I
15
B
16
N
17
G
18
N
19
I
20
N
21
G
22
O
23
O
24
B
  1. I-denying the store a buyout
  2. B-agent advises care wouldn't take call from RS agent
  3. O-I already tried to get this to repairs/sales and they refused the call
  4. G-sending a coaching opp for an ABQ agent
  5. G-file a third party complaint
  6. N-customer says "store told me corporate would fix this
  7. G-my supervisor told me to call a pro"
  8. I-customer refuses to speak to manufacturer
  9. I-store said we can pull receipts past 90 days
  10. O-have to advise that our supervisor isn't customer facing
  11. B-agent comments on hold time for pro queue
  12. O-request OEM replacement
  13. B-explaining lemon policy multiple times
  14. I-agent mentions call going over lunch/break
  15. B-customer refused to provide info, just want a sup
  16. N-having to ask customer to stop being abusive
  17. G-customer asks your supervisors name
  18. N-customer refuses to call back during ISP/Vendor business hours
  19. I-oh wait, the customer just disconnected
  20. N-customer uses term "unacceptable
  21. G-agent eating on the phone
  22. O-coaching on INDY agent
  23. O-agent asks for your name after given
  24. B-asks about giving courtesy discounts/EPP to customer