have to advisethat oursupervisorisn't customerfacingfile a thirdpartycomplainthaving to askcustomer tostop beingabusivecustomerasks yoursupervisorsnamesending acoachingopp for anABQ agentcoachingon INDYagentcustomerrefused toprovide info,just want asupcustomer says"store told mecorporatewould fix thisagenteating onthe phonecustomerrefuses to callback duringISP/Vendorbusiness hoursasks aboutgivingcourtesydiscounts/EPPto customercustomerrefuses tospeak tomanufacturerexplaininglemon policymultipletimesagent advisescare wouldn'ttake call fromRS agentagentmentions callgoing overlunch/breakagentcommentson hold timefor pro queueoh wait, thecustomer justdisconnectedagent asksfor yourname aftergivenstore saidwe can pullreceipts past90 daysmysupervisortold me tocall a pro"customer usesterm"unacceptableI already triedto get this torepairs/salesand theyrefused the calldenyingthe storea buyoutrequestOEMreplacementhave to advisethat oursupervisorisn't customerfacingfile a thirdpartycomplainthaving to askcustomer tostop beingabusivecustomerasks yoursupervisorsnamesending acoachingopp for anABQ agentcoachingon INDYagentcustomerrefused toprovide info,just want asupcustomer says"store told mecorporatewould fix thisagenteating onthe phonecustomerrefuses to callback duringISP/Vendorbusiness hoursasks aboutgivingcourtesydiscounts/EPPto customercustomerrefuses tospeak tomanufacturerexplaininglemon policymultipletimesagent advisescare wouldn'ttake call fromRS agentagentmentions callgoing overlunch/breakagentcommentson hold timefor pro queueoh wait, thecustomer justdisconnectedagent asksfor yourname aftergivenstore saidwe can pullreceipts past90 daysmysupervisortold me tocall a pro"customer usesterm"unacceptableI already triedto get this torepairs/salesand theyrefused the calldenyingthe storea buyoutrequestOEMreplacement

PRO Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
G
3
N
4
G
5
G
6
O
7
B
8
N
9
G
10
N
11
B
12
I
13
B
14
B
15
I
16
B
17
I
18
O
19
I
20
G
21
N
22
O
23
I
24
O
  1. O-have to advise that our supervisor isn't customer facing
  2. G-file a third party complaint
  3. N-having to ask customer to stop being abusive
  4. G-customer asks your supervisors name
  5. G-sending a coaching opp for an ABQ agent
  6. O-coaching on INDY agent
  7. B-customer refused to provide info, just want a sup
  8. N-customer says "store told me corporate would fix this
  9. G-agent eating on the phone
  10. N-customer refuses to call back during ISP/Vendor business hours
  11. B-asks about giving courtesy discounts/EPP to customer
  12. I-customer refuses to speak to manufacturer
  13. B-explaining lemon policy multiple times
  14. B-agent advises care wouldn't take call from RS agent
  15. I-agent mentions call going over lunch/break
  16. B-agent comments on hold time for pro queue
  17. I-oh wait, the customer just disconnected
  18. O-agent asks for your name after given
  19. I-store said we can pull receipts past 90 days
  20. G-my supervisor told me to call a pro"
  21. N-customer uses term "unacceptable
  22. O-I already tried to get this to repairs/sales and they refused the call
  23. I-denying the store a buyout
  24. O-request OEM replacement