explaininglemon policymultipletimescustomer says"store told mecorporatewould fix thiscustomerrefuses tospeak tomanufacturerhave to advisethat oursupervisorisn't customerfacingsending acoachingopp for anABQ agentcustomerrefuses to callback duringISP/Vendorbusiness hoursfile a thirdpartycomplaintagenteating onthe phonehaving to askcustomer tostop beingabusiveagent advisescare wouldn'ttake call fromRS agentcustomer usesterm"unacceptablerequestOEMreplacementoh wait, thecustomer justdisconnectedagentcommentson hold timefor pro queuestore saidwe can pullreceipts past90 daysagent asksfor yourname aftergivenagentmentions callgoing overlunch/breakasks aboutgivingcourtesydiscounts/EPPto customercustomerasks yoursupervisorsnameI already triedto get this torepairs/salesand theyrefused the callcoachingon INDYagentdenyingthe storea buyoutcustomerrefused toprovide info,just want asupmysupervisortold me tocall a pro"explaininglemon policymultipletimescustomer says"store told mecorporatewould fix thiscustomerrefuses tospeak tomanufacturerhave to advisethat oursupervisorisn't customerfacingsending acoachingopp for anABQ agentcustomerrefuses to callback duringISP/Vendorbusiness hoursfile a thirdpartycomplaintagenteating onthe phonehaving to askcustomer tostop beingabusiveagent advisescare wouldn'ttake call fromRS agentcustomer usesterm"unacceptablerequestOEMreplacementoh wait, thecustomer justdisconnectedagentcommentson hold timefor pro queuestore saidwe can pullreceipts past90 daysagent asksfor yourname aftergivenagentmentions callgoing overlunch/breakasks aboutgivingcourtesydiscounts/EPPto customercustomerasks yoursupervisorsnameI already triedto get this torepairs/salesand theyrefused the callcoachingon INDYagentdenyingthe storea buyoutcustomerrefused toprovide info,just want asupmysupervisortold me tocall a pro"

PRO Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
N
3
I
4
O
5
G
6
N
7
G
8
G
9
N
10
B
11
N
12
O
13
I
14
B
15
I
16
O
17
I
18
B
19
G
20
O
21
O
22
I
23
B
24
G
  1. B-explaining lemon policy multiple times
  2. N-customer says "store told me corporate would fix this
  3. I-customer refuses to speak to manufacturer
  4. O-have to advise that our supervisor isn't customer facing
  5. G-sending a coaching opp for an ABQ agent
  6. N-customer refuses to call back during ISP/Vendor business hours
  7. G-file a third party complaint
  8. G-agent eating on the phone
  9. N-having to ask customer to stop being abusive
  10. B-agent advises care wouldn't take call from RS agent
  11. N-customer uses term "unacceptable
  12. O-request OEM replacement
  13. I-oh wait, the customer just disconnected
  14. B-agent comments on hold time for pro queue
  15. I-store said we can pull receipts past 90 days
  16. O-agent asks for your name after given
  17. I-agent mentions call going over lunch/break
  18. B-asks about giving courtesy discounts/EPP to customer
  19. G-customer asks your supervisors name
  20. O-I already tried to get this to repairs/sales and they refused the call
  21. O-coaching on INDY agent
  22. I-denying the store a buyout
  23. B-customer refused to provide info, just want a sup
  24. G-my supervisor told me to call a pro"