(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer uses colorful language
Someone calls with a claim
Russ makes the hard morning joke before going to lunch
someone's phone or computer has technical difficulty
customer is talking to someone else while you're trying to help
Someone asks for Shirley, Connie, Hannah, Amber, or Bunny
Russ stays past 3:30PM
discover a mistake (yours, staff's, or Russ')
Sandy Popp comes in
Car quote higher than $200 per month
same person calls 3 times in 1 day
Catch Russ in "sell mode" (feet propped up, chair by window, etc)
Customer wants change
"I hate when people [customers]..." rant happens
coffee pot goes 2+ days with same coffee in it
A PAC form is returned!
sales call
Kandace McElroy calls
customer parks in front of building (not in our row)