(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Someone calls with a claim
Someone asks for Shirley, Connie, Hannah, Amber, or Bunny
customer parks in front of building (not in our row)
Russ reads us a calendar page-of-the-day
Car quote higher than $200 per month
same person calls 3 times in 1 day
A PAC form is returned!
someone says they'll call back today...doesn't.
Russ stays past 3:30PM
"I hate when people [customers]..." rant happens
sales call
Catch Russ in "sell mode" (feet propped up, chair by window, etc)
Sandie is here before 7:00
Russ makes the hard morning joke before going to lunch
Regional call hold lasts more than 10 minutes
customer is talking to someone else while you're trying to help
Sandy Popp comes in
discover a mistake (yours, staff's, or Russ')
Customer uses colorful language
someone's phone or computer has technical difficulty
