Customertakes morethan 2 piecesof candyRegional callhold lastsmore than10 minutesCatch Russ in"sell mode"(feet proppedup, chair bywindow, etc)someone saysthey'll call backtoday...doesn't.customer istalking tosomeone elsewhile you'retrying to helpsomeone'sphone orcomputer hastechnicaldifficultyRussstays past3:30PMCustomerusescolorfullanguagesameperson calls3 times in 1daySandyPoppcomes indiscover amistake(yours,staff's, orRuss')Sandie isherebefore7:00customerparks in frontof building(not in ourrow)CustomerwantschangeKandaceMcElroycallscoffee potgoes 2+ dayswith samecoffee in itRuss makesthe hardmorning jokebefore goingto lunchsalescallCar quotehigherthan $200per monthSomeonecalls witha claimRuss readsus acalendarpage-of-the-daySomeone asksfor Shirley,Connie,Hannah,Amber, orBunnyA PACform isreturned!"I hate whenpeople[customers]..."rant happensCustomertakes morethan 2 piecesof candyRegional callhold lastsmore than10 minutesCatch Russ in"sell mode"(feet proppedup, chair bywindow, etc)someone saysthey'll call backtoday...doesn't.customer istalking tosomeone elsewhile you'retrying to helpsomeone'sphone orcomputer hastechnicaldifficultyRussstays past3:30PMCustomerusescolorfullanguagesameperson calls3 times in 1daySandyPoppcomes indiscover amistake(yours,staff's, orRuss')Sandie isherebefore7:00customerparks in frontof building(not in ourrow)CustomerwantschangeKandaceMcElroycallscoffee potgoes 2+ dayswith samecoffee in itRuss makesthe hardmorning jokebefore goingto lunchsalescallCar quotehigherthan $200per monthSomeonecalls witha claimRuss readsus acalendarpage-of-the-daySomeone asksfor Shirley,Connie,Hannah,Amber, orBunnyA PACform isreturned!"I hate whenpeople[customers]..."rant happens

State Farm Bingo-Whole Office Edition - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer takes more than 2 pieces of candy
  2. Regional call hold lasts more than 10 minutes
  3. Catch Russ in "sell mode" (feet propped up, chair by window, etc)
  4. someone says they'll call back today...doesn't.
  5. customer is talking to someone else while you're trying to help
  6. someone's phone or computer has technical difficulty
  7. Russ stays past 3:30PM
  8. Customer uses colorful language
  9. same person calls 3 times in 1 day
  10. Sandy Popp comes in
  11. discover a mistake (yours, staff's, or Russ')
  12. Sandie is here before 7:00
  13. customer parks in front of building (not in our row)
  14. Customer wants change
  15. Kandace McElroy calls
  16. coffee pot goes 2+ days with same coffee in it
  17. Russ makes the hard morning joke before going to lunch
  18. sales call
  19. Car quote higher than $200 per month
  20. Someone calls with a claim
  21. Russ reads us a calendar page-of-the-day
  22. Someone asks for Shirley, Connie, Hannah, Amber, or Bunny
  23. A PAC form is returned!
  24. "I hate when people [customers]..." rant happens