(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer takes more than 2 pieces of candy
Regional call hold lasts more than 10 minutes
Customer wants change
same person calls 3 times in 1 day
"I hate when people [customers]..." rant happens
customer is talking to someone else while you're trying to help
Car quote higher than $200 per month
Sandy Popp comes in
Catch Russ in "sell mode" (feet propped up, chair by window, etc)
Sandie is here before 7:00
Russ makes the hard morning joke before going to lunch
Kandace McElroy calls
Someone asks for Shirley, Connie, Hannah, Amber, or Bunny
discover a mistake (yours, staff's, or Russ')
someone's phone or computer has technical difficulty
sales call
Russ reads us a calendar page-of-the-day
Russ stays past 3:30PM
A PAC form is returned!
someone says they'll call back today...doesn't.
Someone calls with a claim
coffee pot goes 2+ days with same coffee in it
Customer uses colorful language
customer parks in front of building (not in our row)