This bingo card has a free space and 24 words: Russ reads us a calendar page-of-the-day, Customer wants change, Customer uses colorful language, Russ stays past 3:30PM, A PAC form is returned!, Someone asks for Shirley, Connie, Hannah, Amber, or Bunny, Customer takes more than 2 pieces of candy, Car quote higher than $200 per month, "I hate when people [customers]..." rant happens, Russ makes the hard morning joke before going to lunch, Sandy Popp comes in, Someone calls with a claim, Regional call hold lasts more than 10 minutes, Sandie is here before 7:00, Kandace McElroy calls, Catch Russ in "sell mode" (feet propped up, chair by window, etc), same person calls 3 times in 1 day, discover a mistake (yours, staff's, or Russ'), customer parks in front of building (not in our row), someone says they'll call back today...doesn't., customer is talking to someone else while you're trying to help, sales call, coffee pot goes 2+ days with same coffee in it and someone's phone or computer has technical difficulty.
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