I'm quitedisappointed.What'stheproblem?I'll let mymanagerknow howyou feel.Thank youforpointingthat out.Do youhave yourreceiptwith you?damagedreputationI seeyourpoint.Let's seeif we canfind asolution.Pleaseaccept ourapologies.unhappystaffI'd like toexchangethese jeans,please?I'll makesure thatsomeonewill look at it.I am sorry fortheinconvenience.I amterriblysorryabout that.I'd like toreturn thisclock,please.Here are somevouchers forany trouble wemay havecaused you.Could Ispeak to themanager,please?This isn'twhat iordered.loss ofsalesI'd likearefund.I'm going tosee how wecan makethis better foryou.I'll replace itimmediately.Could youhelp me,please?Iunderstand.I'm quitedisappointed.What'stheproblem?I'll let mymanagerknow howyou feel.Thank youforpointingthat out.Do youhave yourreceiptwith you?damagedreputationI seeyourpoint.Let's seeif we canfind asolution.Pleaseaccept ourapologies.unhappystaffI'd like toexchangethese jeans,please?I'll makesure thatsomeonewill look at it.I am sorry fortheinconvenience.I amterriblysorryabout that.I'd like toreturn thisclock,please.Here are somevouchers forany trouble wemay havecaused you.Could Ispeak to themanager,please?This isn'twhat iordered.loss ofsalesI'd likearefund.I'm going tosee how wecan makethis better foryou.I'll replace itimmediately.Could youhelp me,please?Iunderstand.

Complaints - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I'm quite disappointed.
  2. What's the problem?
  3. I'll let my manager know how you feel.
  4. Thank you for pointing that out.
  5. Do you have your receipt with you?
  6. damaged reputation
  7. I see your point.
  8. Let's see if we can find a solution.
  9. Please accept our apologies.
  10. unhappy staff
  11. I'd like to exchange these jeans, please?
  12. I'll make sure that someone will look at it.
  13. I am sorry for the inconvenience.
  14. I am terribly sorry about that.
  15. I'd like to return this clock, please.
  16. Here are some vouchers for any trouble we may have caused you.
  17. Could I speak to the manager, please?
  18. This isn't what i ordered.
  19. loss of sales
  20. I'd like a refund.
  21. I'm going to see how we can make this better for you.
  22. I'll replace it immediately.
  23. Could you help me, please?
  24. I understand.