Complaints - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. This isn't what i ordered.
2. I'd like to return this clock, please.
3. I'll replace it immediately.
4. I'll make sure that someone will look at it.
5. What's the problem?
6. I am terribly sorry about that.
7. I'd like a refund.
8. I understand.
9. loss of sales
10. I see your point.
11. damaged reputation
12. I am sorry for the inconvenience.
13. I'd like to exchange these jeans, please?
14. unhappy staff
15. Here are some vouchers for any trouble we may have caused you.
16. Please accept our apologies.
17. Could you help me, please?
18. I'll let my manager know how you feel.
19. Thank you for pointing that out.
20. Could I speak to the manager, please?
21. I'm going to see how we can make this better for you.
22. Let's see if we can find a solution.
23. I'm quite disappointed.
24. Do you have your receipt with you?