Let's seeif we canfind asolution.I'll makesure thatsomeonewill look at it.unhappystaffCould youhelp me,please?I'd likearefund.Here are somevouchers forany trouble wemay havecaused you.Thank youforpointingthat out.Pleaseaccept ourapologies.I'll replace itimmediately.Could Ispeak to themanager,please?I'm quitedisappointed.I'll let mymanagerknow howyou feel.I'm going tosee how wecan makethis better foryou.loss ofsalesI seeyourpoint.I'd like toreturn thisclock,please.This isn'twhat iordered.I amterriblysorryabout that.Iunderstand.What'stheproblem?Do youhave yourreceiptwith you?I am sorry fortheinconvenience.damagedreputationI'd like toexchangethese jeans,please?Let's seeif we canfind asolution.I'll makesure thatsomeonewill look at it.unhappystaffCould youhelp me,please?I'd likearefund.Here are somevouchers forany trouble wemay havecaused you.Thank youforpointingthat out.Pleaseaccept ourapologies.I'll replace itimmediately.Could Ispeak to themanager,please?I'm quitedisappointed.I'll let mymanagerknow howyou feel.I'm going tosee how wecan makethis better foryou.loss ofsalesI seeyourpoint.I'd like toreturn thisclock,please.This isn'twhat iordered.I amterriblysorryabout that.Iunderstand.What'stheproblem?Do youhave yourreceiptwith you?I am sorry fortheinconvenience.damagedreputationI'd like toexchangethese jeans,please?

Complaints - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Let's see if we can find a solution.
  2. I'll make sure that someone will look at it.
  3. unhappy staff
  4. Could you help me, please?
  5. I'd like a refund.
  6. Here are some vouchers for any trouble we may have caused you.
  7. Thank you for pointing that out.
  8. Please accept our apologies.
  9. I'll replace it immediately.
  10. Could I speak to the manager, please?
  11. I'm quite disappointed.
  12. I'll let my manager know how you feel.
  13. I'm going to see how we can make this better for you.
  14. loss of sales
  15. I see your point.
  16. I'd like to return this clock, please.
  17. This isn't what i ordered.
  18. I am terribly sorry about that.
  19. I understand.
  20. What's the problem?
  21. Do you have your receipt with you?
  22. I am sorry for the inconvenience.
  23. damaged reputation
  24. I'd like to exchange these jeans, please?