I'd likearefund.I seeyourpoint.I'll makesure thatsomeonewill look at it.Iunderstand.Here are somevouchers forany trouble wemay havecaused you.I'd like toexchangethese jeans,please?What'stheproblem?This isn'twhat iordered.damagedreputationThank youforpointingthat out.Could Ispeak to themanager,please?loss ofsalesPleaseaccept ourapologies.I amterriblysorryabout that.unhappystaffCould youhelp me,please?I'm quitedisappointed.I'm going tosee how wecan makethis better foryou.I'd like toreturn thisclock,please.I'll replace itimmediately.Do youhave yourreceiptwith you?I'll let mymanagerknow howyou feel.Let's seeif we canfind asolution.I am sorry fortheinconvenience.I'd likearefund.I seeyourpoint.I'll makesure thatsomeonewill look at it.Iunderstand.Here are somevouchers forany trouble wemay havecaused you.I'd like toexchangethese jeans,please?What'stheproblem?This isn'twhat iordered.damagedreputationThank youforpointingthat out.Could Ispeak to themanager,please?loss ofsalesPleaseaccept ourapologies.I amterriblysorryabout that.unhappystaffCould youhelp me,please?I'm quitedisappointed.I'm going tosee how wecan makethis better foryou.I'd like toreturn thisclock,please.I'll replace itimmediately.Do youhave yourreceiptwith you?I'll let mymanagerknow howyou feel.Let's seeif we canfind asolution.I am sorry fortheinconvenience.

Complaints - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I'd like a refund.
  2. I see your point.
  3. I'll make sure that someone will look at it.
  4. I understand.
  5. Here are some vouchers for any trouble we may have caused you.
  6. I'd like to exchange these jeans, please?
  7. What's the problem?
  8. This isn't what i ordered.
  9. damaged reputation
  10. Thank you for pointing that out.
  11. Could I speak to the manager, please?
  12. loss of sales
  13. Please accept our apologies.
  14. I am terribly sorry about that.
  15. unhappy staff
  16. Could you help me, please?
  17. I'm quite disappointed.
  18. I'm going to see how we can make this better for you.
  19. I'd like to return this clock, please.
  20. I'll replace it immediately.
  21. Do you have your receipt with you?
  22. I'll let my manager know how you feel.
  23. Let's see if we can find a solution.
  24. I am sorry for the inconvenience.