I'd like toreturn thisclock,please.Could youhelp me,please?Let's seeif we canfind asolution.Iunderstand.I'm quitedisappointed.Could Ispeak to themanager,please?This isn'twhat iordered.What'stheproblem?I'd like toexchangethese jeans,please?damagedreputationI seeyourpoint.Thank youforpointingthat out.I am sorry fortheinconvenience.I'll makesure thatsomeonewill look at it.I'll let mymanagerknow howyou feel.I'd likearefund.I'm going tosee how wecan makethis better foryou.I amterriblysorryabout that.loss ofsalesI'll replace itimmediately.unhappystaffPleaseaccept ourapologies.Here are somevouchers forany trouble wemay havecaused you.Do youhave yourreceiptwith you?I'd like toreturn thisclock,please.Could youhelp me,please?Let's seeif we canfind asolution.Iunderstand.I'm quitedisappointed.Could Ispeak to themanager,please?This isn'twhat iordered.What'stheproblem?I'd like toexchangethese jeans,please?damagedreputationI seeyourpoint.Thank youforpointingthat out.I am sorry fortheinconvenience.I'll makesure thatsomeonewill look at it.I'll let mymanagerknow howyou feel.I'd likearefund.I'm going tosee how wecan makethis better foryou.I amterriblysorryabout that.loss ofsalesI'll replace itimmediately.unhappystaffPleaseaccept ourapologies.Here are somevouchers forany trouble wemay havecaused you.Do youhave yourreceiptwith you?

Complaints - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I'd like to return this clock, please.
  2. Could you help me, please?
  3. Let's see if we can find a solution.
  4. I understand.
  5. I'm quite disappointed.
  6. Could I speak to the manager, please?
  7. This isn't what i ordered.
  8. What's the problem?
  9. I'd like to exchange these jeans, please?
  10. damaged reputation
  11. I see your point.
  12. Thank you for pointing that out.
  13. I am sorry for the inconvenience.
  14. I'll make sure that someone will look at it.
  15. I'll let my manager know how you feel.
  16. I'd like a refund.
  17. I'm going to see how we can make this better for you.
  18. I am terribly sorry about that.
  19. loss of sales
  20. I'll replace it immediately.
  21. unhappy staff
  22. Please accept our apologies.
  23. Here are some vouchers for any trouble we may have caused you.
  24. Do you have your receipt with you?