Let's seeif we canfind asolution.I'd like toreturn thisclock,please.I'd likearefund.unhappystaffPleaseaccept ourapologies.Could youhelp me,please?Do youhave yourreceiptwith you?loss ofsalesThank youforpointingthat out.I'd like toexchangethese jeans,please?I'll makesure thatsomeonewill look at it.Here are somevouchers forany trouble wemay havecaused you.This isn'twhat iordered.What'stheproblem?I'm going tosee how wecan makethis better foryou.Iunderstand.I'm quitedisappointed.Could Ispeak to themanager,please?I amterriblysorryabout that.I'll replace itimmediately.I seeyourpoint.I am sorry fortheinconvenience.I'll let mymanagerknow howyou feel.damagedreputationLet's seeif we canfind asolution.I'd like toreturn thisclock,please.I'd likearefund.unhappystaffPleaseaccept ourapologies.Could youhelp me,please?Do youhave yourreceiptwith you?loss ofsalesThank youforpointingthat out.I'd like toexchangethese jeans,please?I'll makesure thatsomeonewill look at it.Here are somevouchers forany trouble wemay havecaused you.This isn'twhat iordered.What'stheproblem?I'm going tosee how wecan makethis better foryou.Iunderstand.I'm quitedisappointed.Could Ispeak to themanager,please?I amterriblysorryabout that.I'll replace itimmediately.I seeyourpoint.I am sorry fortheinconvenience.I'll let mymanagerknow howyou feel.damagedreputation

Complaints - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Let's see if we can find a solution.
  2. I'd like to return this clock, please.
  3. I'd like a refund.
  4. unhappy staff
  5. Please accept our apologies.
  6. Could you help me, please?
  7. Do you have your receipt with you?
  8. loss of sales
  9. Thank you for pointing that out.
  10. I'd like to exchange these jeans, please?
  11. I'll make sure that someone will look at it.
  12. Here are some vouchers for any trouble we may have caused you.
  13. This isn't what i ordered.
  14. What's the problem?
  15. I'm going to see how we can make this better for you.
  16. I understand.
  17. I'm quite disappointed.
  18. Could I speak to the manager, please?
  19. I am terribly sorry about that.
  20. I'll replace it immediately.
  21. I see your point.
  22. I am sorry for the inconvenience.
  23. I'll let my manager know how you feel.
  24. damaged reputation