(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Please accept our apologies.
I'm quite disappointed.
I see your point.
I am sorry for the inconvenience.
I'd like to return this clock, please.
I am terribly sorry about that.
Do you have your receipt with you?
I'll make sure that someone will look at it.
I understand.
I'd like a refund.
loss of sales
Could I speak to the manager, please?
Thank you for pointing that out.
damaged reputation
I'd like to exchange these jeans, please?
What's the problem?
Could you help me, please?
Here are some vouchers for any trouble we may have caused you.
I'll let my manager know how you feel.
unhappy staff
Let's see if we can find a solution.
I'm going to see how we can make this better for you.
