I'd like toreturn thisclock,please.loss ofsalesI'll let mymanagerknow howyou feel.Do youhave yourreceiptwith you?I'm quitedisappointed.I seeyourpoint.I amterriblysorryabout that.I'd likearefund.Let's seeif we canfind asolution.I'd like toexchangethese jeans,please?Could Ispeak to themanager,please?Thank youforpointingthat out.What'stheproblem?unhappystaffIunderstand.I am sorry fortheinconvenience.This isn'twhat iordered.Could youhelp me,please?Pleaseaccept ourapologies.damagedreputationI'll replace itimmediately.I'm going tosee how wecan makethis better foryou.Here are somevouchers forany trouble wemay havecaused you.I'll makesure thatsomeonewill look at it.I'd like toreturn thisclock,please.loss ofsalesI'll let mymanagerknow howyou feel.Do youhave yourreceiptwith you?I'm quitedisappointed.I seeyourpoint.I amterriblysorryabout that.I'd likearefund.Let's seeif we canfind asolution.I'd like toexchangethese jeans,please?Could Ispeak to themanager,please?Thank youforpointingthat out.What'stheproblem?unhappystaffIunderstand.I am sorry fortheinconvenience.This isn'twhat iordered.Could youhelp me,please?Pleaseaccept ourapologies.damagedreputationI'll replace itimmediately.I'm going tosee how wecan makethis better foryou.Here are somevouchers forany trouble wemay havecaused you.I'll makesure thatsomeonewill look at it.

Complaints - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I'd like to return this clock, please.
  2. loss of sales
  3. I'll let my manager know how you feel.
  4. Do you have your receipt with you?
  5. I'm quite disappointed.
  6. I see your point.
  7. I am terribly sorry about that.
  8. I'd like a refund.
  9. Let's see if we can find a solution.
  10. I'd like to exchange these jeans, please?
  11. Could I speak to the manager, please?
  12. Thank you for pointing that out.
  13. What's the problem?
  14. unhappy staff
  15. I understand.
  16. I am sorry for the inconvenience.
  17. This isn't what i ordered.
  18. Could you help me, please?
  19. Please accept our apologies.
  20. damaged reputation
  21. I'll replace it immediately.
  22. I'm going to see how we can make this better for you.
  23. Here are some vouchers for any trouble we may have caused you.
  24. I'll make sure that someone will look at it.