I'll makesure thatsomeonewill look at it.Pleaseaccept ourapologies.I'm going tosee how wecan makethis better foryou.I'm quitedisappointed.Here are somevouchers forany trouble wemay havecaused you.What'stheproblem?Could Ispeak to themanager,please?damagedreputationThank youforpointingthat out.unhappystaffI seeyourpoint.I'll let mymanagerknow howyou feel.I'd likearefund.Let's seeif we canfind asolution.Could youhelp me,please?I amterriblysorryabout that.Do youhave yourreceiptwith you?loss ofsalesI'd like toexchangethese jeans,please?I am sorry fortheinconvenience.Iunderstand.I'd like toreturn thisclock,please.This isn'twhat iordered.I'll replace itimmediately.I'll makesure thatsomeonewill look at it.Pleaseaccept ourapologies.I'm going tosee how wecan makethis better foryou.I'm quitedisappointed.Here are somevouchers forany trouble wemay havecaused you.What'stheproblem?Could Ispeak to themanager,please?damagedreputationThank youforpointingthat out.unhappystaffI seeyourpoint.I'll let mymanagerknow howyou feel.I'd likearefund.Let's seeif we canfind asolution.Could youhelp me,please?I amterriblysorryabout that.Do youhave yourreceiptwith you?loss ofsalesI'd like toexchangethese jeans,please?I am sorry fortheinconvenience.Iunderstand.I'd like toreturn thisclock,please.This isn'twhat iordered.I'll replace itimmediately.

Complaints - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I'll make sure that someone will look at it.
  2. Please accept our apologies.
  3. I'm going to see how we can make this better for you.
  4. I'm quite disappointed.
  5. Here are some vouchers for any trouble we may have caused you.
  6. What's the problem?
  7. Could I speak to the manager, please?
  8. damaged reputation
  9. Thank you for pointing that out.
  10. unhappy staff
  11. I see your point.
  12. I'll let my manager know how you feel.
  13. I'd like a refund.
  14. Let's see if we can find a solution.
  15. Could you help me, please?
  16. I am terribly sorry about that.
  17. Do you have your receipt with you?
  18. loss of sales
  19. I'd like to exchange these jeans, please?
  20. I am sorry for the inconvenience.
  21. I understand.
  22. I'd like to return this clock, please.
  23. This isn't what i ordered.
  24. I'll replace it immediately.