This bingo card has a free space and 24 words: I am terribly sorry about that., Please accept our apologies., I am sorry for the inconvenience., Thank you for pointing that out., I see your point., I understand., I'll let my manager know how you feel., Let's see if we can find a solution., Do you have your receipt with you?, I'm going to see how we can make this better for you., I'll make sure that someone will look at it., Here are some vouchers for any trouble we may have caused you., damaged reputation, Could I speak to the manager, please?, unhappy staff, loss of sales, I'm quite disappointed., What's the problem?, I'll replace it immediately., Could you help me, please?, I'd like to return this clock, please., I'd like to exchange these jeans, please?, I'd like a refund. and This isn't what i ordered..
How to handle a phone call | Empathy BINGO! | Customer Service | Customer Service | Empathy Bingo
Share this URL with your players:
For more control of your online game, create a clone of this card first.
Learn how to conduct a bingo game.
With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.
Tip: If you want your game to last longer (on average), add more unique words/images to it.
