This bingo card has a free space and 24 words: I am terribly sorry about that., Please accept our apologies., I am sorry for the inconvenience., Thank you for pointing that out., I see your point., I understand., I'll let my manager know how you feel., Let's see if we can find a solution., Do you have your receipt with you?, I'm going to see how we can make this better for you., I'll make sure that someone will look at it., Here are some vouchers for any trouble we may have caused you., damaged reputation, Could I speak to the manager, please?, unhappy staff, loss of sales, I'm quite disappointed., What's the problem?, I'll replace it immediately., Could you help me, please?, I'd like to return this clock, please., I'd like to exchange these jeans, please?, I'd like a refund. and This isn't what i ordered..
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