Educate customer regarding CHC benefits Congratulate customer for meeting goal Review mycigna.com w/ customer Review incentives with customer Resolve customer issue without transfer Share information with STD CM Conference call w/ customer and STD CM Remove customer's roadblock to treatment Wish customer luck with surgery Wish customer happy birthday Offer community resource to customer Congratulate a customer for the birth of baby Transfer customer to STD intake Follow through on a promise to customer Actively listen to customer's concerns Answer customer question on team call Provide customer w/ HIL number Educate customer about STD benefit Advocate for customer Express empathy to customer for accident/tragedy Encourage customer Wish customer happy anniversary Personalize conversation w/ customer Provide recommendation for STD claim Educate customer regarding CHC benefits Congratulate customer for meeting goal Review mycigna.com w/ customer Review incentives with customer Resolve customer issue without transfer Share information with STD CM Conference call w/ customer and STD CM Remove customer's roadblock to treatment Wish customer luck with surgery Wish customer happy birthday Offer community resource to customer Congratulate a customer for the birth of baby Transfer customer to STD intake Follow through on a promise to customer Actively listen to customer's concerns Answer customer question on team call Provide customer w/ HIL number Educate customer about STD benefit Advocate for customer Express empathy to customer for accident/tragedy Encourage customer Wish customer happy anniversary Personalize conversation w/ customer Provide recommendation for STD claim
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Educate customer regarding CHC benefits
Congratulate customer for meeting goal
Review mycigna.com w/ customer
Review incentives with customer
Resolve customer issue without transfer
Share information with STD CM
Conference call w/ customer and STD CM
Remove customer's roadblock to treatment
Wish customer luck with surgery
Wish customer happy birthday
Offer community resource to customer
Congratulate a customer for the birth of baby
Transfer customer to STD intake
Follow through on a promise to customer
Actively listen to customer's concerns
Answer customer question on team call
Provide customer w/ HIL number
Educate customer about STD benefit
Advocate for customer
Express empathy to customer for accident/tragedy
Encourage customer
Wish customer happy anniversary
Personalize conversation w/ customer
Provide recommendation for STD claim