Personalize conversation w/ customer Provide recommendation for STD claim Review incentives with customer Congratulate a customer for the birth of baby Transfer customer to STD intake Congratulate customer for meeting goal Encourage customer Wish customer happy anniversary Review mycigna.com w/ customer Follow through on a promise to customer Advocate for customer Provide customer w/ HIL number Wish customer happy birthday Resolve customer issue without transfer Remove customer's roadblock to treatment Offer community resource to customer Educate customer regarding CHC benefits Conference call w/ customer and STD CM Express empathy to customer for accident/tragedy Educate customer about STD benefit Actively listen to customer's concerns Answer customer question on team call Wish customer luck with surgery Share information with STD CM Personalize conversation w/ customer Provide recommendation for STD claim Review incentives with customer Congratulate a customer for the birth of baby Transfer customer to STD intake Congratulate customer for meeting goal Encourage customer Wish customer happy anniversary Review mycigna.com w/ customer Follow through on a promise to customer Advocate for customer Provide customer w/ HIL number Wish customer happy birthday Resolve customer issue without transfer Remove customer's roadblock to treatment Offer community resource to customer Educate customer regarding CHC benefits Conference call w/ customer and STD CM Express empathy to customer for accident/tragedy Educate customer about STD benefit Actively listen to customer's concerns Answer customer question on team call Wish customer luck with surgery Share information with STD CM
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Personalize conversation w/ customer
Provide recommendation for STD claim
Review incentives with customer
Congratulate a customer for the birth of baby
Transfer customer to STD intake
Congratulate customer for meeting goal
Encourage customer
Wish customer happy anniversary
Review mycigna.com w/ customer
Follow through on a promise to customer
Advocate for customer
Provide customer w/ HIL number
Wish customer happy birthday
Resolve customer issue without transfer
Remove customer's roadblock to treatment
Offer community resource to customer
Educate customer regarding CHC benefits
Conference call w/ customer and STD CM
Express empathy to customer for accident/tragedy
Educate customer about STD benefit
Actively listen to customer's concerns
Answer customer question on team call
Wish customer luck with surgery
Share information with STD CM