This bingo card has a free space and 24 words: Wish customer happy birthday, Follow through on a promise to customer, Educate customer about STD benefit, Congratulate customer for meeting goal, Conference call w/ customer and STD CM, Offer community resource to customer, Share information with STD CM, Advocate for customer, Wish customer happy anniversary, Provide customer w/ HIL number, Educate customer regarding CHC benefits, Resolve customer issue without transfer, Review mycigna.com w/ customer, Express empathy to customer for accident/tragedy, Review incentives with customer, Congratulate a customer for the birth of baby, Remove customer's roadblock to treatment, Transfer customer to STD intake, Wish customer luck with surgery, Personalize conversation w/ customer, Encourage customer, Provide recommendation for STD claim, Actively listen to customer's concerns and Answer customer question on team call.
FMLA Customer-Centricity Bingo | STD Customer-Centricity Bingo | Customer Experience | Make My Day BINGO | DI Customer Experience Bingo
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