Pin tradewith achild whilekneelingTakeownershipof GuestsituationOfferpurchasewithpurchaseStay outfrombehind theregisterApologizewithoutplacingblameFind aGuestwith yournamePin tradeusingHumphreythe BearAdd anitem to apurchase(not PWP)Find out aGuest'sfavoriteDisneymovieFind out aGuest'sfavoritecharacterPerform aMagicalMomentKeepareacleanEscort theGuest totheirdestinationExplainPin tradingprogram toGuestFIFOcooler orsnacksUse theiPad tolocate anitemUse iPadonstage tolocatemissing pkgsBementionedin theverbatimsExplainthe Disneydining planto a GuestWalk Guestto FD w/magic bandissuesInvite backandwelcomeGuest's backUse aGuest'snameIntroduceyourself to20 GuestsFind out aGuest'sfavoriteridePin tradewith achild whilekneelingTakeownershipof GuestsituationOfferpurchasewithpurchaseStay outfrombehind theregisterApologizewithoutplacingblameFind aGuestwith yournamePin tradeusingHumphreythe BearAdd anitem to apurchase(not PWP)Find out aGuest'sfavoriteDisneymovieFind out aGuest'sfavoritecharacterPerform aMagicalMomentKeepareacleanEscort theGuest totheirdestinationExplainPin tradingprogram toGuestFIFOcooler orsnacksUse theiPad tolocate anitemUse iPadonstage tolocatemissing pkgsBementionedin theverbatimsExplainthe Disneydining planto a GuestWalk Guestto FD w/magic bandissuesInvite backandwelcomeGuest's backUse aGuest'snameIntroduceyourself to20 GuestsFind out aGuest'sfavoriteride

Guest Service Principles - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Pin trade with a child while kneeling
  2. Take ownership of Guest situation
  3. Offer purchase with purchase
  4. Stay out from behind the register
  5. Apologize without placing blame
  6. Find a Guest with your name
  7. Pin trade using Humphrey the Bear
  8. Add an item to a purchase (not PWP)
  9. Find out a Guest's favorite Disney movie
  10. Find out a Guest's favorite character
  11. Perform a Magical Moment
  12. Keep area clean
  13. Escort the Guest to their destination
  14. Explain Pin trading program to Guest
  15. FIFO cooler or snacks
  16. Use the iPad to locate an item
  17. Use iPad onstage to locate missing pkgs
  18. Be mentioned in the verbatims
  19. Explain the Disney dining plan to a Guest
  20. Walk Guest to FD w/ magic band issues
  21. Invite back and welcome Guest's back
  22. Use a Guest's name
  23. Introduce yourself to 20 Guests
  24. Find out a Guest's favorite ride