Bementionedin theverbatimsFIFOcooler orsnacksEscort theGuest totheirdestinationApologizewithoutplacingblameOfferpurchasewithpurchaseWalk Guestto FD w/magic bandissuesPerform aMagicalMomentAdd anitem to apurchase(not PWP)Invite backandwelcomeGuest's backFind out aGuest'sfavoriteridePin tradewith achild whilekneelingKeepareacleanTakeownershipof GuestsituationUse theiPad tolocate anitemExplainPin tradingprogram toGuestPin tradeusingHumphreythe BearStay outfrombehind theregisterUse aGuest'snameExplainthe Disneydining planto a GuestUse iPadonstage tolocatemissing pkgsFind out aGuest'sfavoriteDisneymovieFind out aGuest'sfavoritecharacterFind aGuestwith yournameIntroduceyourself to20 GuestsBementionedin theverbatimsFIFOcooler orsnacksEscort theGuest totheirdestinationApologizewithoutplacingblameOfferpurchasewithpurchaseWalk Guestto FD w/magic bandissuesPerform aMagicalMomentAdd anitem to apurchase(not PWP)Invite backandwelcomeGuest's backFind out aGuest'sfavoriteridePin tradewith achild whilekneelingKeepareacleanTakeownershipof GuestsituationUse theiPad tolocate anitemExplainPin tradingprogram toGuestPin tradeusingHumphreythe BearStay outfrombehind theregisterUse aGuest'snameExplainthe Disneydining planto a GuestUse iPadonstage tolocatemissing pkgsFind out aGuest'sfavoriteDisneymovieFind out aGuest'sfavoritecharacterFind aGuestwith yournameIntroduceyourself to20 Guests

Guest Service Principles - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Be mentioned in the verbatims
  2. FIFO cooler or snacks
  3. Escort the Guest to their destination
  4. Apologize without placing blame
  5. Offer purchase with purchase
  6. Walk Guest to FD w/ magic band issues
  7. Perform a Magical Moment
  8. Add an item to a purchase (not PWP)
  9. Invite back and welcome Guest's back
  10. Find out a Guest's favorite ride
  11. Pin trade with a child while kneeling
  12. Keep area clean
  13. Take ownership of Guest situation
  14. Use the iPad to locate an item
  15. Explain Pin trading program to Guest
  16. Pin trade using Humphrey the Bear
  17. Stay out from behind the register
  18. Use a Guest's name
  19. Explain the Disney dining plan to a Guest
  20. Use iPad onstage to locate missing pkgs
  21. Find out a Guest's favorite Disney movie
  22. Find out a Guest's favorite character
  23. Find a Guest with your name
  24. Introduce yourself to 20 Guests