KeepareacleanPin tradewith achild whilekneelingOfferpurchasewithpurchaseFind aGuestwith yournamePin tradeusingHumphreythe BearInvite backandwelcomeGuest's backApologizewithoutplacingblameUse aGuest'snameAdd anitem to apurchase(not PWP)Explainthe Disneydining planto a GuestPerform aMagicalMomentFIFOcooler orsnacksBementionedin theverbatimsExplainPin tradingprogram toGuestUse theiPad tolocate anitemWalk Guestto FD w/magic bandissuesFind out aGuest'sfavoritecharacterFind out aGuest'sfavoriterideUse iPadonstage tolocatemissing pkgsEscort theGuest totheirdestinationTakeownershipof GuestsituationStay outfrombehind theregisterIntroduceyourself to20 GuestsFind out aGuest'sfavoriteDisneymovieKeepareacleanPin tradewith achild whilekneelingOfferpurchasewithpurchaseFind aGuestwith yournamePin tradeusingHumphreythe BearInvite backandwelcomeGuest's backApologizewithoutplacingblameUse aGuest'snameAdd anitem to apurchase(not PWP)Explainthe Disneydining planto a GuestPerform aMagicalMomentFIFOcooler orsnacksBementionedin theverbatimsExplainPin tradingprogram toGuestUse theiPad tolocate anitemWalk Guestto FD w/magic bandissuesFind out aGuest'sfavoritecharacterFind out aGuest'sfavoriterideUse iPadonstage tolocatemissing pkgsEscort theGuest totheirdestinationTakeownershipof GuestsituationStay outfrombehind theregisterIntroduceyourself to20 GuestsFind out aGuest'sfavoriteDisneymovie

Guest Service Principles - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Keep area clean
  2. Pin trade with a child while kneeling
  3. Offer purchase with purchase
  4. Find a Guest with your name
  5. Pin trade using Humphrey the Bear
  6. Invite back and welcome Guest's back
  7. Apologize without placing blame
  8. Use a Guest's name
  9. Add an item to a purchase (not PWP)
  10. Explain the Disney dining plan to a Guest
  11. Perform a Magical Moment
  12. FIFO cooler or snacks
  13. Be mentioned in the verbatims
  14. Explain Pin trading program to Guest
  15. Use the iPad to locate an item
  16. Walk Guest to FD w/ magic band issues
  17. Find out a Guest's favorite character
  18. Find out a Guest's favorite ride
  19. Use iPad onstage to locate missing pkgs
  20. Escort the Guest to their destination
  21. Take ownership of Guest situation
  22. Stay out from behind the register
  23. Introduce yourself to 20 Guests
  24. Find out a Guest's favorite Disney movie