Bementionedin theverbatimsEscort theGuest totheirdestinationExplainPin tradingprogram toGuestPin tradeusingHumphreythe BearApologizewithoutplacingblameTakeownershipof GuestsituationIntroduceyourself to20 GuestsFind aGuestwith yournameFind out aGuest'sfavoritecharacterKeepareacleanPin tradewith achild whilekneelingInvite backandwelcomeGuest's backStay outfrombehind theregisterUse theiPad tolocate anitemUse iPadonstage tolocatemissing pkgsPerform aMagicalMomentFIFOcooler orsnacksExplainthe Disneydining planto a GuestWalk Guestto FD w/magic bandissuesFind out aGuest'sfavoriteDisneymovieFind out aGuest'sfavoriterideAdd anitem to apurchase(not PWP)OfferpurchasewithpurchaseUse aGuest'snameBementionedin theverbatimsEscort theGuest totheirdestinationExplainPin tradingprogram toGuestPin tradeusingHumphreythe BearApologizewithoutplacingblameTakeownershipof GuestsituationIntroduceyourself to20 GuestsFind aGuestwith yournameFind out aGuest'sfavoritecharacterKeepareacleanPin tradewith achild whilekneelingInvite backandwelcomeGuest's backStay outfrombehind theregisterUse theiPad tolocate anitemUse iPadonstage tolocatemissing pkgsPerform aMagicalMomentFIFOcooler orsnacksExplainthe Disneydining planto a GuestWalk Guestto FD w/magic bandissuesFind out aGuest'sfavoriteDisneymovieFind out aGuest'sfavoriterideAdd anitem to apurchase(not PWP)OfferpurchasewithpurchaseUse aGuest'sname

Guest Service Principles - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Be mentioned in the verbatims
  2. Escort the Guest to their destination
  3. Explain Pin trading program to Guest
  4. Pin trade using Humphrey the Bear
  5. Apologize without placing blame
  6. Take ownership of Guest situation
  7. Introduce yourself to 20 Guests
  8. Find a Guest with your name
  9. Find out a Guest's favorite character
  10. Keep area clean
  11. Pin trade with a child while kneeling
  12. Invite back and welcome Guest's back
  13. Stay out from behind the register
  14. Use the iPad to locate an item
  15. Use iPad onstage to locate missing pkgs
  16. Perform a Magical Moment
  17. FIFO cooler or snacks
  18. Explain the Disney dining plan to a Guest
  19. Walk Guest to FD w/ magic band issues
  20. Find out a Guest's favorite Disney movie
  21. Find out a Guest's favorite ride
  22. Add an item to a purchase (not PWP)
  23. Offer purchase with purchase
  24. Use a Guest's name