Bementionedin theverbatimsEscort theGuest totheirdestinationWalk Guestto FD w/magic bandissuesUse theiPad tolocate anitemExplainPin tradingprogram toGuestAdd anitem to apurchase(not PWP)Find out aGuest'sfavoriteDisneymovieFind out aGuest'sfavoritecharacterIntroduceyourself to20 GuestsExplainthe Disneydining planto a GuestApologizewithoutplacingblamePerform aMagicalMomentOfferpurchasewithpurchaseTakeownershipof GuestsituationFIFOcooler orsnacksUse iPadonstage tolocatemissing pkgsFind aGuestwith yournameFind out aGuest'sfavoriteridePin tradewith achild whilekneelingInvite backandwelcomeGuest's backStay outfrombehind theregisterUse aGuest'snameKeepareacleanPin tradeusingHumphreythe BearBementionedin theverbatimsEscort theGuest totheirdestinationWalk Guestto FD w/magic bandissuesUse theiPad tolocate anitemExplainPin tradingprogram toGuestAdd anitem to apurchase(not PWP)Find out aGuest'sfavoriteDisneymovieFind out aGuest'sfavoritecharacterIntroduceyourself to20 GuestsExplainthe Disneydining planto a GuestApologizewithoutplacingblamePerform aMagicalMomentOfferpurchasewithpurchaseTakeownershipof GuestsituationFIFOcooler orsnacksUse iPadonstage tolocatemissing pkgsFind aGuestwith yournameFind out aGuest'sfavoriteridePin tradewith achild whilekneelingInvite backandwelcomeGuest's backStay outfrombehind theregisterUse aGuest'snameKeepareacleanPin tradeusingHumphreythe Bear

Guest Service Principles - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Be mentioned in the verbatims
  2. Escort the Guest to their destination
  3. Walk Guest to FD w/ magic band issues
  4. Use the iPad to locate an item
  5. Explain Pin trading program to Guest
  6. Add an item to a purchase (not PWP)
  7. Find out a Guest's favorite Disney movie
  8. Find out a Guest's favorite character
  9. Introduce yourself to 20 Guests
  10. Explain the Disney dining plan to a Guest
  11. Apologize without placing blame
  12. Perform a Magical Moment
  13. Offer purchase with purchase
  14. Take ownership of Guest situation
  15. FIFO cooler or snacks
  16. Use iPad onstage to locate missing pkgs
  17. Find a Guest with your name
  18. Find out a Guest's favorite ride
  19. Pin trade with a child while kneeling
  20. Invite back and welcome Guest's back
  21. Stay out from behind the register
  22. Use a Guest's name
  23. Keep area clean
  24. Pin trade using Humphrey the Bear