Introduceyourself to20 GuestsUse aGuest'snameTakeownershipof GuestsituationPerform aMagicalMomentFind out aGuest'sfavoriterideKeepareacleanPin tradeusingHumphreythe BearInvite backandwelcomeGuest's backStay outfrombehind theregisterOfferpurchasewithpurchaseBementionedin theverbatimsFIFOcooler orsnacksFind aGuestwith yournameExplainthe Disneydining planto a GuestAdd anitem to apurchase(not PWP)ExplainPin tradingprogram toGuestUse iPadonstage tolocatemissing pkgsFind out aGuest'sfavoriteDisneymovieApologizewithoutplacingblameWalk Guestto FD w/magic bandissuesEscort theGuest totheirdestinationPin tradewith achild whilekneelingFind out aGuest'sfavoritecharacterUse theiPad tolocate anitemIntroduceyourself to20 GuestsUse aGuest'snameTakeownershipof GuestsituationPerform aMagicalMomentFind out aGuest'sfavoriterideKeepareacleanPin tradeusingHumphreythe BearInvite backandwelcomeGuest's backStay outfrombehind theregisterOfferpurchasewithpurchaseBementionedin theverbatimsFIFOcooler orsnacksFind aGuestwith yournameExplainthe Disneydining planto a GuestAdd anitem to apurchase(not PWP)ExplainPin tradingprogram toGuestUse iPadonstage tolocatemissing pkgsFind out aGuest'sfavoriteDisneymovieApologizewithoutplacingblameWalk Guestto FD w/magic bandissuesEscort theGuest totheirdestinationPin tradewith achild whilekneelingFind out aGuest'sfavoritecharacterUse theiPad tolocate anitem

Guest Service Principles - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Introduce yourself to 20 Guests
  2. Use a Guest's name
  3. Take ownership of Guest situation
  4. Perform a Magical Moment
  5. Find out a Guest's favorite ride
  6. Keep area clean
  7. Pin trade using Humphrey the Bear
  8. Invite back and welcome Guest's back
  9. Stay out from behind the register
  10. Offer purchase with purchase
  11. Be mentioned in the verbatims
  12. FIFO cooler or snacks
  13. Find a Guest with your name
  14. Explain the Disney dining plan to a Guest
  15. Add an item to a purchase (not PWP)
  16. Explain Pin trading program to Guest
  17. Use iPad onstage to locate missing pkgs
  18. Find out a Guest's favorite Disney movie
  19. Apologize without placing blame
  20. Walk Guest to FD w/ magic band issues
  21. Escort the Guest to their destination
  22. Pin trade with a child while kneeling
  23. Find out a Guest's favorite character
  24. Use the iPad to locate an item