Perform aMagicalMomentUse aGuest'snameOfferpurchasewithpurchaseIntroduceyourself to20 GuestsFind out aGuest'sfavoriteDisneymovieBementionedin theverbatimsApologizewithoutplacingblameFind aGuestwith yournameExplainthe Disneydining planto a GuestUse theiPad tolocate anitemFIFOcooler orsnacksFind out aGuest'sfavoriterideFind out aGuest'sfavoritecharacterPin tradewith achild whilekneelingWalk Guestto FD w/magic bandissuesExplainPin tradingprogram toGuestInvite backandwelcomeGuest's backAdd anitem to apurchase(not PWP)Stay outfrombehind theregisterKeepareacleanUse iPadonstage tolocatemissing pkgsEscort theGuest totheirdestinationTakeownershipof GuestsituationPin tradeusingHumphreythe BearPerform aMagicalMomentUse aGuest'snameOfferpurchasewithpurchaseIntroduceyourself to20 GuestsFind out aGuest'sfavoriteDisneymovieBementionedin theverbatimsApologizewithoutplacingblameFind aGuestwith yournameExplainthe Disneydining planto a GuestUse theiPad tolocate anitemFIFOcooler orsnacksFind out aGuest'sfavoriterideFind out aGuest'sfavoritecharacterPin tradewith achild whilekneelingWalk Guestto FD w/magic bandissuesExplainPin tradingprogram toGuestInvite backandwelcomeGuest's backAdd anitem to apurchase(not PWP)Stay outfrombehind theregisterKeepareacleanUse iPadonstage tolocatemissing pkgsEscort theGuest totheirdestinationTakeownershipof GuestsituationPin tradeusingHumphreythe Bear

Guest Service Principles - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Perform a Magical Moment
  2. Use a Guest's name
  3. Offer purchase with purchase
  4. Introduce yourself to 20 Guests
  5. Find out a Guest's favorite Disney movie
  6. Be mentioned in the verbatims
  7. Apologize without placing blame
  8. Find a Guest with your name
  9. Explain the Disney dining plan to a Guest
  10. Use the iPad to locate an item
  11. FIFO cooler or snacks
  12. Find out a Guest's favorite ride
  13. Find out a Guest's favorite character
  14. Pin trade with a child while kneeling
  15. Walk Guest to FD w/ magic band issues
  16. Explain Pin trading program to Guest
  17. Invite back and welcome Guest's back
  18. Add an item to a purchase (not PWP)
  19. Stay out from behind the register
  20. Keep area clean
  21. Use iPad onstage to locate missing pkgs
  22. Escort the Guest to their destination
  23. Take ownership of Guest situation
  24. Pin trade using Humphrey the Bear