ExplainPin tradingprogram toGuestUse aGuest'snameFIFOcooler orsnacksExplainthe Disneydining planto a GuestTakeownershipof GuestsituationPin tradewith achild whilekneelingPerform aMagicalMomentUse theiPad tolocate anitemOfferpurchasewithpurchaseApologizewithoutplacingblameKeepareacleanEscort theGuest totheirdestinationStay outfrombehind theregisterWalk Guestto FD w/magic bandissuesFind out aGuest'sfavoritecharacterAdd anitem to apurchase(not PWP)Find out aGuest'sfavoriteDisneymovieFind aGuestwith yournameFind out aGuest'sfavoriterideInvite backandwelcomeGuest's backPin tradeusingHumphreythe BearBementionedin theverbatimsIntroduceyourself to20 GuestsUse iPadonstage tolocatemissing pkgsExplainPin tradingprogram toGuestUse aGuest'snameFIFOcooler orsnacksExplainthe Disneydining planto a GuestTakeownershipof GuestsituationPin tradewith achild whilekneelingPerform aMagicalMomentUse theiPad tolocate anitemOfferpurchasewithpurchaseApologizewithoutplacingblameKeepareacleanEscort theGuest totheirdestinationStay outfrombehind theregisterWalk Guestto FD w/magic bandissuesFind out aGuest'sfavoritecharacterAdd anitem to apurchase(not PWP)Find out aGuest'sfavoriteDisneymovieFind aGuestwith yournameFind out aGuest'sfavoriterideInvite backandwelcomeGuest's backPin tradeusingHumphreythe BearBementionedin theverbatimsIntroduceyourself to20 GuestsUse iPadonstage tolocatemissing pkgs

Guest Service Principles - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Explain Pin trading program to Guest
  2. Use a Guest's name
  3. FIFO cooler or snacks
  4. Explain the Disney dining plan to a Guest
  5. Take ownership of Guest situation
  6. Pin trade with a child while kneeling
  7. Perform a Magical Moment
  8. Use the iPad to locate an item
  9. Offer purchase with purchase
  10. Apologize without placing blame
  11. Keep area clean
  12. Escort the Guest to their destination
  13. Stay out from behind the register
  14. Walk Guest to FD w/ magic band issues
  15. Find out a Guest's favorite character
  16. Add an item to a purchase (not PWP)
  17. Find out a Guest's favorite Disney movie
  18. Find a Guest with your name
  19. Find out a Guest's favorite ride
  20. Invite back and welcome Guest's back
  21. Pin trade using Humphrey the Bear
  22. Be mentioned in the verbatims
  23. Introduce yourself to 20 Guests
  24. Use iPad onstage to locate missing pkgs