Pin tradewith achild whilekneelingPin tradeusingHumphreythe BearStay outfrombehind theregisterUse theiPad tolocate anitemUse aGuest'snameFind out aGuest'sfavoritecharacterIntroduceyourself to20 GuestsExplainthe Disneydining planto a GuestExplainPin tradingprogram toGuestKeepareacleanWalk Guestto FD w/magic bandissuesFind aGuestwith yournameOfferpurchasewithpurchasePerform aMagicalMomentFIFOcooler orsnacksFind out aGuest'sfavoriteDisneymovieBementionedin theverbatimsTakeownershipof GuestsituationAdd anitem to apurchase(not PWP)Find out aGuest'sfavoriterideEscort theGuest totheirdestinationApologizewithoutplacingblameInvite backandwelcomeGuest's backUse iPadonstage tolocatemissing pkgsPin tradewith achild whilekneelingPin tradeusingHumphreythe BearStay outfrombehind theregisterUse theiPad tolocate anitemUse aGuest'snameFind out aGuest'sfavoritecharacterIntroduceyourself to20 GuestsExplainthe Disneydining planto a GuestExplainPin tradingprogram toGuestKeepareacleanWalk Guestto FD w/magic bandissuesFind aGuestwith yournameOfferpurchasewithpurchasePerform aMagicalMomentFIFOcooler orsnacksFind out aGuest'sfavoriteDisneymovieBementionedin theverbatimsTakeownershipof GuestsituationAdd anitem to apurchase(not PWP)Find out aGuest'sfavoriterideEscort theGuest totheirdestinationApologizewithoutplacingblameInvite backandwelcomeGuest's backUse iPadonstage tolocatemissing pkgs

Guest Service Principles - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Pin trade with a child while kneeling
  2. Pin trade using Humphrey the Bear
  3. Stay out from behind the register
  4. Use the iPad to locate an item
  5. Use a Guest's name
  6. Find out a Guest's favorite character
  7. Introduce yourself to 20 Guests
  8. Explain the Disney dining plan to a Guest
  9. Explain Pin trading program to Guest
  10. Keep area clean
  11. Walk Guest to FD w/ magic band issues
  12. Find a Guest with your name
  13. Offer purchase with purchase
  14. Perform a Magical Moment
  15. FIFO cooler or snacks
  16. Find out a Guest's favorite Disney movie
  17. Be mentioned in the verbatims
  18. Take ownership of Guest situation
  19. Add an item to a purchase (not PWP)
  20. Find out a Guest's favorite ride
  21. Escort the Guest to their destination
  22. Apologize without placing blame
  23. Invite back and welcome Guest's back
  24. Use iPad onstage to locate missing pkgs