Invite backandwelcomeGuest's backUse aGuest'snameTakeownershipof GuestsituationWalk Guestto FD w/magic bandissuesPerform aMagicalMomentPin tradeusingHumphreythe BearBementionedin theverbatimsFind out aGuest'sfavoriteDisneymovieEscort theGuest totheirdestinationExplainthe Disneydining planto a GuestFind out aGuest'sfavoritecharacterUse theiPad tolocate anitemStay outfrombehind theregisterUse iPadonstage tolocatemissing pkgsOfferpurchasewithpurchaseFIFOcooler orsnacksPin tradewith achild whilekneelingIntroduceyourself to20 GuestsKeepareacleanFind out aGuest'sfavoriterideAdd anitem to apurchase(not PWP)Find aGuestwith yournameExplainPin tradingprogram toGuestApologizewithoutplacingblameInvite backandwelcomeGuest's backUse aGuest'snameTakeownershipof GuestsituationWalk Guestto FD w/magic bandissuesPerform aMagicalMomentPin tradeusingHumphreythe BearBementionedin theverbatimsFind out aGuest'sfavoriteDisneymovieEscort theGuest totheirdestinationExplainthe Disneydining planto a GuestFind out aGuest'sfavoritecharacterUse theiPad tolocate anitemStay outfrombehind theregisterUse iPadonstage tolocatemissing pkgsOfferpurchasewithpurchaseFIFOcooler orsnacksPin tradewith achild whilekneelingIntroduceyourself to20 GuestsKeepareacleanFind out aGuest'sfavoriterideAdd anitem to apurchase(not PWP)Find aGuestwith yournameExplainPin tradingprogram toGuestApologizewithoutplacingblame

Guest Service Principles - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Invite back and welcome Guest's back
  2. Use a Guest's name
  3. Take ownership of Guest situation
  4. Walk Guest to FD w/ magic band issues
  5. Perform a Magical Moment
  6. Pin trade using Humphrey the Bear
  7. Be mentioned in the verbatims
  8. Find out a Guest's favorite Disney movie
  9. Escort the Guest to their destination
  10. Explain the Disney dining plan to a Guest
  11. Find out a Guest's favorite character
  12. Use the iPad to locate an item
  13. Stay out from behind the register
  14. Use iPad onstage to locate missing pkgs
  15. Offer purchase with purchase
  16. FIFO cooler or snacks
  17. Pin trade with a child while kneeling
  18. Introduce yourself to 20 Guests
  19. Keep area clean
  20. Find out a Guest's favorite ride
  21. Add an item to a purchase (not PWP)
  22. Find a Guest with your name
  23. Explain Pin trading program to Guest
  24. Apologize without placing blame