Guest Service Principles

Guest Service Principles Bingo Card
Preview

This bingo card has a free space and 24 words: Use the iPad to locate an item, Pin trade with a child while kneeling, Find out a Guest's favorite character, Find out a Guest's favorite Disney movie, Use a Guest's name, Be mentioned in the verbatims, Escort the Guest to their destination, Pin trade using Humphrey the Bear, FIFO cooler or snacks, Offer purchase with purchase, Add an item to a purchase (not PWP), Explain the Disney dining plan to a Guest, Find out a Guest's favorite ride, Find a Guest with your name, Explain Pin trading program to Guest, Keep area clean, Stay out from behind the register, Introduce yourself to 20 Guests, Walk Guest to FD w/ magic band issues, Perform a Magical Moment, Apologize without placing blame, Invite back and welcome Guest's back, Use iPad onstage to locate missing pkgs and Take ownership of Guest situation.

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